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Garden Court Umhlanga

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Garden Court Umhlanga
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574 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Pretoria
Reviewed 28 November 2016

If you are considering a hotel, the Garden Court Umhlanga is great- EXCEPT for the attitude of the reception staff. They are poorly trained and are under the impression in my opinion that they OWN the hotel and services which they provide, are favours to the residents! The rating below regarding SERVICE does not relate to the overall service. Service...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 565faizalk
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Mr 565faizalk, Thank you very much for taking advantage of the tripadvisor website after your recent stay at the Garden Court in Umhlanga Rocks. We do appreciate your feedback and value your custom. Regretably your stay has been scarred by our reception desk service and we are in the process of working through this with the entire service brigade...

Durban
Reviewed 22 November 2016

A most enjoyable weekend spent at your hotel - efficient staff - "on the ball", with smiling faces - (the double bed was a tad small for two)......otherwise everything else was on point....clean, and well appointed.... I will certainly pay another visit in the future....

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 77dinkys
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear 77dinkys, Thank you very much for using the tripadvisor website to post your quality review after your recent stay at the Garden Court in Umhlanga Rocks. We do welcome your feedback and value your support for our hotel. I am happy to see that you did have a succesful stay with us and that our property, facilities and services...

Durban, South Africa
Reviewed 21 November 2016

Check in was a delay although booked in advance ,went in as a couple and was given a family room with 2 single beds ,not what I had expected from Garden Court. Lady at reception advised that it will take 5 minutes to sort out check in ,however she was lost for time .Unprofessional and disappointing .

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank neranv
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear neranv, Thank you very much for posting the details of your experience at the Garden Court in Umhlanga Rocks on the tripadvior website. We do welcome your feedback. It is with regret that I take note that your experience fell so far short of your expectations in such a wide variety of areas. We do have a record of...

pretoria
Reviewed 20 November 2016

I had a fulfilling experience. The hotel employees were courteous and hospitable.The room service was good and the menu was palatable, which made the dining experience, inclusive of breakfast a wonderful experience.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Rannosi M
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Rannosi M, Thank you very much for sharing the details of your stay at the Garden Court Umhlanga Rocks on the tripadvisor website. We do appreciate your feedback and value your patrronage and support. I am happy to see that your stay went well and that our hotel was able to live up to your requirements and expectations. Should...

Reviewed 19 November 2016 via mobile

I stayed at the Garden Court with my husband and 2 children and it exceeded my expectations! I wasn't expecting much for a 3 star hotel but I would even rate this hotel as a 4 star hotel. The rooms and hotel is nice and clean and the staff are very friendly and helpful. Would definitely stay here again if...

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Helpful?
Thank SLP888
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear SLP888, Thank you for making use of the tripdvisor website to post your thoughts after your recent stay at the Garden Court in Umhlanga Rocks. We do welcome your feedback and value your patronage. I am happy to see that you and the family had a succesful and enjoyable stay with us and that you found our hotel to...

Johannesburg, South Africa
Reviewed 19 November 2016

I do a fair amount of travel throughout the country and thus stay in quite a few hotels. I have been opting to stay in a hotel in DURBAN city Centre but of late their service deteriorated to such an extent that I needed to make a change. Thus I opted for The Garden Court Umhlanga .......what a difference. I...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ZaneHassim
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear ZainHassim, Thank you very much for taking the time and effort to post your thoughts on the tripadevisor website after your recent stay at the Garden Court in Umhlanga Rocks. We do appreciate your feedback and value your custom. I am happy to see that you have found our hotel to be suitable to your requirements and expectations and...

Pretoria, South Africa
Reviewed 13 November 2016

The hotel is centrally located. The staff are friendly and helpful. The room was very neat and clean. The bathroom is spacious and very neat. It was a wonderful say. Rooms are well sized. There is a bar fridge in the room. From previous stays it seems thaf the rooms are being uograded. Well done fo the staff at Garden...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank barthij
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear barthij, Thank you very much for making use oif the tripadvisor website to post your satsifaction rating after your recent stay at the Garden Court Hotel in Umhlanga Rocks.We do value your patronage and appreciate your feedback. Our team is sincerely happy to hear that you did enjoy your stay with us and that our hotel was suitable to...

Johannesburg, South Africa
Reviewed 9 November 2016 via mobile

Not bad Bit pricey but I need to sleep!! Rooms are clean and air con WORKS. Breakfast is average and not spectacular. Front desk staff was very helpful. Mohammed and Lerato assisted even though they could not find my reservation on the system.

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Helpful?
Thank BiggyC
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear BiggyC, Thank you very much for your feedback which we have recieved via the tripadvisor website after your recent stay at the Garden Court Umhlanga Rocks. We do welcome your correspondance and value your patronage. I am happy to see that your stay went well and that our members of staff were able to asisst you and resolve your...

Johannesburg, South Africa
Reviewed 2 November 2016

Good, service was very impressive all the time people of that place have respect but not all of them, but i hope improvements can be done and we will deliver the respond once again, thank you my kids were very impressed, love it it's beautiful

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Ka S
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Ka S, Thank you very much for posting your thoughts on the tripadvisor website after your recent stay at the Garden Court in Umhlanga rocks. We welcome your feedback and we are grateful to you for choosing our hotel for your accommodation requirements. I am happy to see that you and the kids had a succesful stay with us....

Johannesburg, South Africa
Reviewed 2 November 2016 via mobile

This is my third review of Umhlanga Garden Court. The hotel remains a gem with clean rooms, good service and fresh breakfast. This must be the best example of what a Garden Court hotel should be. Keep up the good work.

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Helpful?
Thank SaprtanMBR
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear SaptanMBR, Thank you very much for once again taking the time and trouble to rate our hotel on the tripadvisor website after your recent stay at the Garden Court in Umhlanga Rocks. We do welcome your feedback and value your ongoing support for our hotel. I am happy to see that once again you had a succesful stay with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
Official Description (provided by the hotel)
A contemporary interior design of fusing water features. The colours and textures of natural reed, sets the mood of the newly opened Garden Court uMhlanga. This hotel is ideally situated in uMhlanga Rocks. Within close proximity to the Gateway Shopping Centre and popular uMhlanga beaches. The hotel offers spacious guest areas with business and internet facilities to cater for business travelers.The hotel boasts a lush courtyard that offers guests a heated pool with a play-ledge for young children to enjoy. The gym facility on the 5th floor will ensure that health fanatics are also catered for. ... more   less 

Additional Information about Garden Court Umhlanga

Address: 7 Aurora Drive, Umhlanga Rocks 4319, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: €100 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Umhlanga 3*
Number of rooms: 204
Hotel Style:
#1 Best Value Hotel in Umhlanga Rocks
#4 Business Hotel in Umhlanga Rocks
#6 Family Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Umhlanga staff and other travellers.
2 questions
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Derby, United Kingdom
over a year ago

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Questions? Get answers from Garden Court Umhlanga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room close to exits as its quiet and less noise”
 of 5 bubbles 363earlp, 24 Mar 2017 | Read review
“Higher floors are best”
 of 5 bubbles Alison_R_Travel_Mad, 16 Mar 2017 | Read review
“dont think you can unless you get an inner room”
 of 5 bubbles mdevans, 27 Feb 2017 | Read review
“Rooms that are larger are sea facing but are more expensive. Higher rooms quieter.”
 of 5 bubbles lesleyannw2017, 4 Jan 2017 | Read review
“We stayed in room 504 which has a view on the pool area and is much quieter when groups are staying at the hotel.”
 of 5 bubbles Martie1S, 15 Dec 2016 | Read review
5 of 5