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Holiday Inn Express Durban - Umhlanga

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Traveller (126)
Room & Suite (70)
Dining (9)
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Overview
  • Excellent20%
  • Very good49%
  • Average21%
  • Poor7%
  • Terrible3%
Travellers talk about
“butcher block”(22 reviews)
“hi express”(5 reviews)
“ihg member”(4 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (447)
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All reviewsbutcher blockhi expressihg memberper daysea facing roomlamb sausagegateway mallthe breakfast areabudget hotelthe hotel is cleanundercover parkingbuffet breakfastconvenient locationthe hotel offersrooms are comfortableone night stayyogurt
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1 - 5 of 391 reviews
Reviewed 18 March 2018

A two night stay in Holiday Inn Express in Umhlanga was all & more one has come to expect from the brand. Wonderful hotel, looks & feels brand new, clean, comfortable, great breakfast & great service from welcome to departure.

Thank richardmichaelw2015
Response from Holiday Inn E, General Manager at Holiday Inn Express Durban - UmhlangaResponded 19 March 2018

Thank you for your lovely feedback from your recent stay with us. We are so pleased our service and facilities met with expectations, and we certainly look forward to welcoming you back soon. Warmest regards Bronwyn McLeod General Manager

Hotel's Favourite
Reviewed 5 October 2017

We stayed here one night as it was close to King Shaka Airport. We flew in from Jo Berg and wanted to pick up a hire car the following day. It is a clean modern hotel with a commanding view over the sea. The Gateway...More

Thank Frankie1693
Response from Holiday Inn E, General Manager at Holiday Inn Express Durban - UmhlangaResponded 9 October 2017

Thank you for your feedback from your recent stay with us. Service excellence is of utmost importance to us, and we are so pleased you found our facilities comfortable and are staff hospitable. We certainly look forward to welcoming you back in the near future....More

Reviewed 18 March 2018

Lovely rooms with sea facing views. The odd numbered rooms face the sea. Large walk in showers with ample bathroom amenities supplied. Great breakfast with plenty of fruit available. Front desk staff very helpful and professional, especially the Duty Manager, Nonhlanhla.

Thank cindywilsonsa
Response from Holiday Inn E, General Manager at Holiday Inn Express Durban - UmhlangaResponded 19 March 2018

We are so pleased you enjoyed your recent stay with us. Thank you for making mention of Nonhlanhla for being so professional and helfpul during your stay with us. Warmest regards Bronwyn McLeod General Manager

Reviewed 12 March 2018

Had a great 5 night stay. Breakfast had very limited hot and cold servings but at least the food was fresh.. Service was good both at reception and breakfast. Butchers Block servings for room service is awful. Had to ate steak with a plastic fork...More

Thank Werner d
Response from Holiday Inn E, General Manager at Holiday Inn Express Durban - UmhlangaResponded 13 March 2018

Thank you for your feedback from your recent stay with us. We truly value our guests feedback, as it is our aim is to provide all our guests with a seamless and memorable stay. As an International Brand Hotel, we strive for service excellence within...More

Reviewed 4 March 2018

The hotel was fine. The restaurant was a disgrace to the butcher block brand. Service extremely slow. Had to ask very disinterested manageress why the wait but she looked clueless. I ordered lamb chops that we’re meant to be medium but they arrived tasting like...More

Thank KelvinPillay
Response from Holiday Inn E, General Manager at Holiday Inn Express Durban - UmhlangaResponded 5 March 2018

Thank you for your feedback from your recent stay at the Holiday Inn Express Durban-Umhlanga. We are so pleased to hear our facilities at the Hotel were inline. We are extremely sorry to hear of your dining experience at the Butcher Block Restaurant. We have...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$95 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Umhlanga Rocks
#7 Business Hotel in Umhlanga Rocks
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Umhlanga Rocks
#7 Business Hotel in Umhlanga Rocks
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (126)
Room & Suite (70)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Lesley N
24 November 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
Yes you just ask
0
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Hilary L
3 May 2017|
AnswerShow all 5 answers
Response from Yumeshrey N | Reviewed this property |
You can get a cab from the airport and they will take you there
0
Votes
nick045
11 April 2016|
AnswerShow all 5 answers
Response from mosesd780 | Reviewed this property |
Hi. There are shuttles to and from the airport, which charge R50. The shuttles also go to the city centre and surrounding hotels - the cost is the same.
1
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Room Tips
"Request a sea facing room"
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"Try a room with the sea view"
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"If not happy with you room just ask for a different room. They are willing to change rooms if there are any..."
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"Please please please take the sea view room, its totally worth it..."
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