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Royal Palm Hotel

Traveller (70)
Room & Suite (43)
Dining (18)
Overview
08 Palm Boulevard New Town Centre, Umhlanga Ridge, Umhlanga Rocks 4319 South Africa See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (358)
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355 results
Traveller rating
118
108
78
36
15
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LanguageEnglish
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118
108
78
36
15
Show reviews that mention
All reviews gateway mall dish restaurant bedroom penthouse within safe walking distance staying at this hotel spacious rooms breakfast staff business trip upon check convenient location umhlanga beach cleaning staff pleasant stay enjoyed my stay beach front home away from home balcony
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1 - 5 of 355 reviews
Reviewed 1 week ago

Beautiful quite place, close to the mall. Stunning views from room. Accommodation is really good and the food variety was excellent. The hotel was eco friendly which was a big bonus. there is guaranteed security and very close to Gateway MallMore

Review collected in partnership with this hotel
Date of stay: January 2019
Thank fortunatem706
Response from RoyalPalmGateway, General Manager at Royal Palm HotelResponded 6 days ago

Dear valued guest, Thank you for choosing Royal Palm and for taking the time to review our hotel. We are naturally delighted with your feedback and we will be sure to share this with our team, thank you. We do hope that we will have...More

Reviewed 2 weeks ago

This hotel is walking distance to the Gateway Shopping Mall. No need to use your car which is very convenient especially at night. Breakfast is a bit dated with no variety. The GM did however provide us with salmon as an option when requested which...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank reyaaz786
Response from RoyalPalmGateway, Guest Relations Manager at Royal Palm HotelResponded 1 week ago

Dear Reyaaz Thank you for choosing the Royal Palm and taking the time to provide us with your feedback. Please accept our sincerest apologies for any inconveniences caused during your stay. We are glad that you enjoyed the location and , as mentioned by Mr...More

Reviewed 2 weeks ago via mobile

The hotel assisted me with a very early check in and a late check out. The staff were very helpful and obliging and kind. The ambience was lovely. The location was perfect given that we have teenagers. Overall a perfect weekend break before the term...More

Date of stay: January 2019
Thank Faatima D
Response from RoyalPalmGateway, Guest Relations Manager at Royal Palm HotelResponded 1 week ago

Dear Faatima Thank you for choosing the Royal Palm and for taking the time to review our hotel. We are naturally delighted with your positive rating and will be sure to share your kind words of appreciation with our team. We do hope that we...More

Reviewed 3 weeks ago

The hotel is strategically located, next to amenities. The shopping mall.Gateway is close by and the beach as well is a walking distance. The staff of the hotel is very friendly. I slept in a clean and nice room.More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Tourist20272561251
Response from RoyalPalmGateway, Guest Relations Manager at Royal Palm HotelResponded 1 week ago

Dear Valued Guest Thank you for choosing the Royal Palm and for taking the time to review our hotel. We are naturally delighted with your positive rating and we do hope that we will have the pleasure of hosting you at Royal Palm again soon...More

Reviewed 4 weeks ago

The rooms need some work. Stains on the couch, blood stain on the curtain. Dirty window's. Fraying carpet, as well as tripping hazard of upturned carpet at the edges. Security Doors held open intentionally in the hallways. Cards constantly not working and having to return...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Jet64363314948
Response from RoyalPalmGateway, Guest Relations Manager at Royal Palm HotelResponded 1 week ago

Dear Valued Guest, Thank you for choosing Royal Palm and for taking the time to review our hotel. We do apologise for any inconveniences experienced during your stay with us. Your comments have been shared with our Management teams for their action and we thank...More

View more reviews
About
Description
Situated just 20 minutes from King Shaka International Airport and in close proximity to the La Lucia Ridge office estates, the Umhlanga village and the Umhlanga beachfront, the Royal Palm is an ideal location for More both business and recreational travel. The Royal Palm Hotel offers a selection of stylish accommodation, from Executive suites to Executive Deluxe and 2 bedroom Executive suites, through to 2 and three bedroom penthouses. All rooms and suites feature numerous facilities and state of the art technology. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Kitchenette
Hotel class
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Kitchenette
Number of rooms
94
Price range
US$54 - US$153 (Based on Average Rates for a Standard Room)
Formerly known as
Three Cities Royal Palm
Location
South Africa > KwaZulu-Natal > Umhlanga Rocks
Hotel class
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Kitchenette
Number of rooms
94
Price range
US$54 - US$153 (Based on Average Rates for a Standard Room)
Formerly known as
Three Cities Royal Palm
Location
South Africa > KwaZulu-Natal > Umhlanga Rocks
Photos
Traveller (70)
Room & Suite (43)
Dining (18)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Kofnag
13 August 2017|
Answer
Response from Leila V | Reviewed this property |
Hi. This hotel is about 15 mins drive from the Olive Convention Center. You will need a taxi
0
Votes
Kofnag
13 August 2017|
AnswerShow all 4 answers
Response from RoyalPalmGateway | Property representative |
Dear Kofi Thank you for your enquiry. Our hotel is not located within walking distance, and is approximately 25 minutes away from the Olive Convention Centre, when travelling by car. Kind Regards, Royal Palm Hotel... More
1
Vote
sesipho
15 September 2016|
AnswerShow all 2 answers
Response from RoyalPalmGateway | Property representative |
Dear Sesipho Thank you for your enquiry. Please kindly send me your e-mail address or contact number and I will request our Reservations Department to contact you, alternatively you may contact them on 031 581 8000, and... More
0
Votes
Room Tips
"The rooms are in need of some repair work and repainting."
reyaaz786
2 weeks ago
Read review
"clean and neat, please keep it up"
Tourist20272561251
3 weeks ago
Read review
"Too many light switches in the room. Avoid using too many or you'll get very confused."
Guide56063913854
13 Dec 2018
Read review
"Attention to cleanliness, and detail. Check draws etc for previous guests slips, key holders, rubbish etc "
364staceyf
12 Dec 2018
Read review
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