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Royal Palm Hotel

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Traveller (70)
Room & Suite (31)
Dining (18)
Overview
  • Excellent36%
  • Very good31%
  • Average21%
  • Poor9%
  • Terrible3%
Travellers talk about
“gateway mall”(31 reviews)
“dish restaurant”(7 reviews)
“junior suite”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (323)
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320 results
Traveller rating
107
100
71
30
12
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LanguageEnglish
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107
100
71
30
12
Show reviews that mention
All reviewsgateway malldish restaurantjunior suitewithin safe walking distanceliving roomlounge areabusiness triprooms are greatefficient staffstaying at this hotelexcellent locationwent the extra mileconvenient locationthe air conditioningeasy accesscomfortable roomumhlanga beach
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1 - 5 of 320 reviews
Reviewed yesterday

An excellent hotel. Just across the road from Gateway Mall so location is perfect. Staff friendliness and assistance superb. I highly recommend this hotel. Real value for money. A great place to stay when visiting Umhlanga.

Review collected in partnership with this hotel
Thank dallen909560
Reviewed 5 days ago

Front correspondence is the worst. The security door is not functioning almost during the stay.Use the room clean passenger's personal belongings without permission.Equipment is old. I wonder why this is four stars. I do not want to use it again! !

Review collected in partnership with this hotel
Thank marushunta
Reviewed 1 week ago

The hotel itself is well appointed. The staff are courteous and professional. However, recently, it appears to be attracting the wrong patrons. Students are clubbing together to hire out penthouse suits for all night, all weekend parties. Despite their efforts, the staff and security are...More

Review collected in partnership with Tsogo Sun Hotels
Thank khaine581330
Reviewed 1 week ago via mobile

This hotel is conveniently located opposite the huge Gateway Mall, with its shops, restaurants and entertainment facilities. This hotel is in the heart of Umhlanga Ridge with a hospital and businesses in the vicinity. The hotel is compact but elegant, from the foyer to the...More

Thank maryann52za
Reviewed 1 week ago

Large suite, badly designed! No electric outlets where convenient, TV not in the lounge. No iron provided to iron one's clothes for business meetings. Fancy, extended bathroom but no bathrobes or slippers provided. Staff barely smile and perform functions without any courtesy!

Review collected in partnership with this hotel
Thank sshah492403
View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Concierge
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$56 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Umhlanga Rocks
#7 Luxury Hotel in Umhlanga Rocks
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$56 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Umhlanga Rocks
#7 Luxury Hotel in Umhlanga Rocks
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (70)
Room & Suite (31)
Dining (18)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kofnag
13 August 2017|
Answer
Response from Leila V | Reviewed this property |
Hi. This hotel is about 15 mins drive from the Olive Convention Center. You will need a taxi
0
Votes
Kofnag
13 August 2017|
AnswerShow all 4 answers
Response from RoyalPalmGateway | Property representative |
Dear Kofi Thank you for your enquiry. Our hotel is not located within walking distance, and is approximately 25 minutes away from the Olive Convention Centre, when travelling by car. Kind Regards, Royal Palm Hotel... More
1
Vote
sesipho
15 September 2016|
AnswerShow all 2 answers
Response from RoyalPalmGateway | Property representative |
Dear Sesipho Thank you for your enquiry. Please kindly send me your e-mail address or contact number and I will request our Reservations Department to contact you, alternatively you may contact them on 031 581 8000, and... More
0
Votes
Room Tips
"Was highly satisfied with the room."
Read review
"Don't bother paying extra for a suite - its just extra space without any additional functionality!"
Read review
"Hotel is Near a large shopping centre and many blocks of apartments so the noise level is high.A/C level..."
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"Sort out the plumbing for the toilet. It flushes on its own every 5-10 min and is quite disturbing when one..."
Read review
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