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Royal Palm Hotel

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Traveller (68)
Room & Suite (32)
Dining (18)
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Overview
  • Excellent35%
  • Very good31%
  • Average22%
  • Poor9%
  • Terrible3%
Travellers talk about
“dish restaurant”(8 reviews)
“gateway mall”(30 reviews)
“junior suite”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (311)
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308 results
Traveller rating
103
96
69
29
11
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103
96
69
29
11
Show reviews that mention
All reviewsdish restaurantgateway malljunior suitehotel roomlounge areastaying at this hotelrooms are spaciousbreakfast staffbusiness tripupon checkexcellent locationconvenient locationumhlanga beacheasy accesspleasant stayenjoyed my staybeach front
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1 - 5 of 308 reviews
Reviewed 3 days ago

My Husband and I stayed at The Royal Palm Hotel which should have been for 4 nights but we checked out early due to circumstances beyond our control. Guests in the room next door to us kept us awake on the first night with loud...More

Thank Diann C
Response from RoyalPalmGateway, Customer Relations Manager at Royal Palm HotelResponded 3 days ago

Dear Valued Guest, Thank you taking the time to review our Hotel. At Royal Palm Hotel, we pride ourselves on ensuring our guests satisfaction, and we are deeply remorseful that we did not deliver on this during your stay. We are however saddened that you...More

Reviewed 6 days ago

always made welcome, room excellent quality and believe it or not quite. breakfast more than enough. over the road you have gateway with plenty of choose for the shops and to eat. will only stay they on my business trips.More

Thank 978ian
Response from RoyalPalmGateway, Customer Relations Manager at Royal Palm HotelResponded 3 days ago

Dear Valued Guest, Thank you for choosing the Royal Palm and for taking the time to review our hotel and restaurant. We truly appreciate your positive feedback are delighted to be your hotel of choice. We certainly are looking forward to welcoming you back to...More

Reviewed 2 weeks ago

Very very disappointed with the quality of the rooms...including the quality of the tv and channels.. 1 rooms was not cleaned properly and the bath tub was peeling and terrible....cant believe that you would allow Somone to stay in that room....2 nd room the shower...More

Review collected in partnership with this hotel
Thank twistagp
Response from RoyalPalmGateway, Customer Relations Manager at Royal Palm HotelResponded 2 weeks ago

Dear Valued Guest, Thank you for choosing the Royal Palm and for taking the time to review our hotel. Please accept our sincerest apologies for the inconveniences experienced during your most recent stay with us. ​We truly appreciate your feedback as it is through the...More

Reviewed 3 April 2018

We always love our stay at Royal Palm, the service and hospitality is always excellent. We have friends and family over who love the view from the penthouse, very relaxing, and convenient. Breakfast is also yummy with a great spread. waiters are on the ball.More

Review collected in partnership with this hotel
Thank anisha503
Response from RoyalPalmGateway, Customer Relations Manager at Royal Palm HotelResponded 4 April 2018

Dear Valued Guest, Thank you for choosing the Royal Palm and for taking the time to review our hotel and restaurant. We truly appreciate your continued patronage and positive feedback and are delighted that you loved your stay with us once again. We are certainly...More

Reviewed 26 March 2018

What a terrific experience for my fiance and i. The room matched the advertised images and met all my expectations. I was only not informed about the R65.00 extra for parking access, but that was petty. My stay was amazing ad relaxing. Definitely will book...More

Review collected in partnership with this hotel
1  Thank marshakisten2018
Response from RoyalPalmGateway, Customer Relations Manager at Royal Palm HotelResponded 3 April 2018

Dear Valued Guest, Thank you for choosing the Royal Palm and for taking the time to review our hotel. We truly appreciate your positive feedback and are delighted that you and your fiance had an amazing stay with us. We do,however, sincerely apologize for the...More

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Most Booked Properties in Umhlanga Rocks, South Africa
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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$74 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Umhlanga Rocks
#7 Luxury Hotel in Umhlanga Rocks
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$74 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Umhlanga Rocks
#7 Luxury Hotel in Umhlanga Rocks
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (68)
Room & Suite (32)
Dining (18)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kofnag
13 August 2017|
Answer
Response from Leila V | Reviewed this property |
Hi. This hotel is about 15 mins drive from the Olive Convention Center. You will need a taxi
0
Votes
Kofnag
13 August 2017|
AnswerShow all 4 answers
Response from RoyalPalmGateway | Property representative |
Dear Kofi Thank you for your enquiry. Our hotel is not located within walking distance, and is approximately 25 minutes away from the Olive Convention Centre, when travelling by car. Kind Regards, Royal Palm Hotel... More
1
Vote
sesipho
15 September 2016|
AnswerShow all 2 answers
Response from RoyalPalmGateway | Property representative |
Dear Sesipho Thank you for your enquiry. Please kindly send me your e-mail address or contact number and I will request our Reservations Department to contact you, alternatively you may contact them on 031 581 8000, and... More
0
Votes
Room Tips
"Hotel is Near a large shopping centre and many blocks of apartments so the noise level is high.A/C level..."
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"Sort out the plumbing for the toilet. It flushes on its own every 5-10 min and is quite disturbing when one..."
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"Look around In the area"
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"the deluxe rooms are the best with a bath and a shower"
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