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Traveller (11)
Room & Suite (23)
Traveller (11)
Room & Suite (23)
Dining (10)
Overview
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
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Reviews (78)
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1 - 5 of 70 reviews
Reviewed 30 October 2018

this place was so bad and we always requested accommodation here but it does not meet any requirements and even at a bed and breakfast we receive better services. Cold water no shower and lifts not working and sunday night food service terrible and you...More

Review collected in partnership with this hotel
Date of stay: October 2018
Thank Safari25700881275
Response from Jerod F, General Manager at Imperial HotelResponded 1 November 2018

Dear Mrs Montague, Thank you for the feedback, totally unacceptable and will be investigated, not what one would expect of this hotel, my sincere and humble apologies, Kind Regards Jerod Flaum General Manager

Reviewed 20 October 2018 via mobile

1. It is on the main road and it is terribly noisy. Putting a pillow over your head doesn’t even drown out the noise. We asked to move rooms when we got here at 13h00 and we are still waiting to hear from reception. 2....More

Date of stay: October 2018
1  Thank Charleen-9891
Response from Jerod F, General Manager at Imperial HotelResponded 1 November 2018

Dear Charleen, My humble apologies, we are in the process of rectifying such shortfallls, we agree not what one would expect. Regards Jerod General Manager

Reviewed 24 September 2018

I enjoyed my stay and will recommend this5 place place to alot of people. I had a wonderful breakfast and barfer, the dinner view is refreshing and the staff made me feel welcomed and attended mt probppr efficient.

Review collected in partnership with this hotel
Date of stay: September 2018
Thank maxmasiloane
Response from Jerod F, General Manager at Imperial HotelResponded 1 November 2018

Dear Max, Thank you for the great feedback, see you soon Regards Jerod

Reviewed 20 August 2018

The welcome was amazing this is the second time I spent at the Imperial . Nosipho welcomed me and was able to assist with all my requests not many but she was polite and helpful at all times . Just the wifi needs to be...More

Review collected in partnership with this hotel
Date of stay: August 2018
1  Thank nosin2018
Response from Jerod F, General Manager at Imperial HotelResponded 1 November 2018

Dear Nosin Thank you so much, we are pleased you enjoyed your stay, see you next time regards Jerod

Reviewed 10 July 2018

When Management is committed to customer care this is evident in the staff that demonstrate willingness to meet demands of patrons. This hotel must be a Gem situated in our Capital City in KwaZulu-Natal The banqueting arrangement was excellent and as agreed upon. The staff...More

Date of stay: July 2018
Thank Easygoing282
Response from Jerod F, General Manager at Imperial HotelResponded 1 November 2018

Dear EasyGoing, We are humbled by your review and continue to strive for service excellence, this feedback goes a long way in motivating the team. Thank you and Regards Jerod

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About
Description
Located in the heart of Pietermaritzburg, Imperial Hotel is filled with charm and classic elegance. The Prince Imperial of France, Napoléon Eugène Louis Jean Joseph Bonaparte, only son of the Emperor Napoleon III More and the Empress Eugénie, graced this hotel with his presence in April 1879 and it was duly renamed in his honour. Built in 1878, it is an absolutely gem in the 'City of Choice'- Pietermaritzburg, which is also the capital of KwaZulu Natal. Within walking distance to the Provincial Parliament, Government head offices and the Natal Railway Museum, the hotel is ideal for both corporate and leisure travellers. The hotel is 103 km away from the Durban International Airport and 8 km from Pietermaritzburg Airport. Imperial Hotel, with its historical ambience and tranquil flare, offers 70 air-conditioned and en-suite bathrooms with a choice of a single or double-bedded room and family suites. For the convenience of our guests each room has in-room facilities that include a satellite TV, telephone and tea/coffee facilities. Secure parking is available on the premises at no additional fee. 8 state-of-the-art conference venues are available, seating up to 300 delegates, fully equipped with all the necessary equipment including broadband wireless internet access in the Courtyard and foyer areas. The Garden Room restaurant is open from 06h30 to 22h30 serving mouth-watering buffet breakfast, lunch and dinner. Relax with friends or meet the locals at the Woodhouse Bar which is open from 11h00 to 23h00. Pietermaritzburg is not only a historic area but there are numerous exhilarating events that take place in this area. The city gives start to the Duzi canoeing event, the Comrades Marathon, Midmar Mile Swimming competition and the Amashovashova Cycling Race. In winter, guests can witness snow in the midland areas such as Bulwer, Underberg and Drakensberg. For some Kasi (South African townships) flavour, guests can visit Madlula's Place. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Free Internet
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
70
Price range
US$64 - US$118 (Based on Average Rates for a Standard Room)
Formerly known as
Protea Hotel Imperial
Location
South Africa > KwaZulu-Natal > Pietermaritzburg
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
70
Price range
US$64 - US$118 (Based on Average Rates for a Standard Room)
Formerly known as
Protea Hotel Imperial
Location
South Africa > KwaZulu-Natal > Pietermaritzburg
Photos
Traveller (11)
Room & Suite (23)
Dining (10)
Business Centre & Event Rooms (3)
Nearby
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Nearby RestaurantsSee all 117 nearby restaurants
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Nearby AttractionsSee all 33 nearby attractions
African Bird of Prey Sanctuary
115 reviews
.78 km away
Natal Museum
54 reviews
.04 km away
Tatham Art Gallery
44 reviews
.24 km away
Voortrekker Museum
27 reviews
.60 km away
Questions & Answers
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Room Tips
"please just ensure hot water to shower and service of food"
Safari25700881275
30 Oct 2018
Read review
"Nothing at all"
maxmasiloane
24 Sep 2018
Read review
"Great rooms thank you "
nosin2018
19 Aug 2018
Read review
"Park in the designeted parkin area. Safe and secure"
Easygoing282
9 Jul 2018
Read review
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