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The Heron Guesthouse

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14 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Reviewed 9 July 2016 via mobile

I really can't fault our stay. It was comfortable and accommodating. The breakfast was satisfactory.. But.. The venue, i would say, is a little bit tired and needs a proverbial lick of paint. Another reviewer described it as "benign neglect" which is as about the best way to describe it. Everything just needs a little bit of maintenance and attention....

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Thank Andrew K
Cape Town, South Africa
Reviewed 7 May 2016 via mobile

Disappointing. Room musty. Very noisy. When guests walk in the room upstairs it woke me up. My room was next to the lounge, so had the noise of the TV as well. Best part was when I arrived at B & B one evening the security guard was lying on the couch watching TV. He clearly sleeps on the couch...

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Thank Michelle G
Reviewed 11 May 2015 via mobile

The photo's on the website are very misleading. I met two couples who checked in expecting a 4 star guest house only to check right out again and find somewhere else. Although staff were friendly and helpful, the room was musty and had a very unpleasant chemical smell. I had two cockroaches scuttling in the room. The bathroom towels were...

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3Thank Malora Anne Z
Hazyview, South Africa
Reviewed 10 May 2014

The website photos are totally misleading - the actual experience is something totally different. Torn towels and sheets, filthy rooms, rickety steps and broken tables.... I am also reporting them to Satourism as their 4-star grading is a farce! We booked for 5 nights while attending the Tourism Indaba in Durban... booked out the next morning as I would rather...

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3Thank Eva W
Liverpool, United Kingdom
Reviewed 25 March 2013

Room was fine, shower was powerful and hot. Wifi was fast and cable tv showing English premier league games which was good.Air con was good but really didn't need it on in March. Would I stay here again, Yes.

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1Thank Karl-c63
London, United Kingdom
Reviewed 17 February 2012

Stayed at the Heron Guesthouse for a five day holiday from the UK. Found the staff to be very friendly. Joy who runs the guest house went out of her way to make us feel most welcome & was very knoledgeable on the local area. Breakfast was served with a smile & on time. I would recommend the Heron Guesthouse...

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Thank John P
Johannesburg
Reviewed 17 February 2012

I once again had a wonderful stay at this Guesthouse. It was wonderfully relaxing and restful, away from the holiday crowd. The staff, as usual, are all very accommodating and friendly.

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Thank JITTERBUGS
Cape Town Central, South Africa
Reviewed 23 January 2012

I don't usually write reviews but I wanted to share my experience. I shot into Durban for a business trip and found the Heron online. I must say I was very pleasantly surprised. My friends kept telling me about all the really nice places in Florida Road to visit and The Heron is 2 minutes away from there so it...

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2Thank Clint J
USA
Reviewed 10 September 2011

I had selected this place based on pictures, reviews on the internet, and location - wanting something in Morningside/Berea with self-catering and internet for a business trip (I travel to South Africa for weeks several times a year). Sadly, the strong internet signal is the only thing that I can say anything positive about this place (which in South Africa...

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1Thank lifeadventurer
Pretoria
Reviewed 2 February 2009

The lasting impression of The Heron is benign neglect. My wife and I were in Durban for a weekend wedding, so the satellite channel decoder not working and the internet connection not working when we arrived were not a big deal. We were not there to watch TV and had no business requiring an internet connection so we didn't even...

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Thank RogerP

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
Official Description (provided by the hotel)
Ideally situated in the heart of the most upmarket area of Durban, Berea/Morningside. We are near the best restaurants and close to Durban's golden mile (5 minutes drive). We have 10 luxurious en-suite bedrooms. All fully airconditioned and two of our bathrooms have romantic jacuzzi spa-baths. Joy, our manager will pamper you with style. Come and stay with us....you won't be disappointed.We also have our own vehicles to collect you from the airport. Simply e-mail us your flight details and we will collect you in style. ... more   less 

Additional Information about The Heron Guesthouse

Address: 25 27 Heron Ave | Morningside, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: €39 - €69 (Based on Average Rates for a Standard Room)
Number of rooms: 10
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Questions & Answers

Questions? Get answers from The Heron Guesthouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the twin room plus the two double rooms which had its own living room and kitchen which was nice.”
 of 5 bubbles Karl-c63, 25 Mar 2013 | Read review
“Love the rooms upstairs”
 of 5 bubbles JITTERBUGS, 17 Feb 2012 | Read review
“Just ask Joy to put you near the upper pool”
 of 5 bubbles ClintJ852, 23 Jan 2012 | Read review
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