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Royal Hotel

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Royal Hotel
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164 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Durban
Reviewed 2 January 2017

usless hotel dangerous and the staff is usless not a 4 star hotel misleading manager naidoo was usless parking is a mess up you cant park out side and the hotel charges for parking and the rates are of a 4 star yet it is far from that

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1Thank fyyysrr
Durban
Reviewed 30 December 2016

The rooms were cleaned every day. The breakfast was great. The WIFI is also good. I definitely recommend this hotel. The hotel must put new air conditioning and adding gym facilities will make even better.

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1Thank fb330
Cape Town, South Africa
Reviewed 19 December 2016 via mobile

I stayed at Royal Hotel from 4 to 8 December 2016. I was very disappointed from the check in to to check out for the duration of my stay. Check in had unfriendly and inexperienced staff. Parking is expensive and extremely inconvenient. Check out was equally unprofessional. Rooms were spacious and comfortable. Food did not meet my religious requirement. Overall...

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2Thank mehmoods889
Durban
Reviewed 16 December 2016

The place was beautiful and clean.I did enjoy the breakfast.I would recomment this hotel to anyone.Please have more specials at a cheaper price.The room was clean and everything was in order and safe.

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1Thank 231plk
Durban
Reviewed 12 December 2016

We did not receive assistance with the aircon when we asked reception as we could not switch it on. We got a room with 2 single beds instead of 1 double bed. We waited almost an hour for room service and we were very hungry at the time.

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1Thank 729cn
Durban
Reviewed 12 December 2016

The room presented to us was awesome. We found it to be clean and modern. The Spa service was exemplary, thoroughly enjoyable. We were surprised that the dinner option was not taken up by many other hotel guests, so we opted to remain in our room and order room service. This took longer than was expected, and our champagne was...

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Thank 99jcb
Johannesburg, South Africa
Reviewed 8 December 2016

It was great to be a guest in your hotel. Please was the windows as they give bad reflection. My dad came to see where im sleeping and the first thing he noticed were dirty windows. He told that his hotel has clean windows. The hotel was nice and quiet. I really enjoyed it. I'm sure will come back again.

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Thank mwelase34
Los Angeles, California
Reviewed 6 December 2016

It is a well established hotel, although over a century old is renovated with modern interiors. It is clean, comfortable, centrally located opposite the City Hall. The restaurant and coffee shops are good. ,

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1Thank Dilip C
Port Shepstone, South Africa
Reviewed 28 November 2016

Came to Durban from out of town to attend a show at the Playhouse. The Royal was a great choice to overnight. Secure parking which cost R75 (felt it could have been included in the rate) accessible eating places and within walking distance to the theatre. The check-in at Reception was rather slow and it was almost half an hour...

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Thank hgvandermerwe
Coastlands_Marketing, Director of Sales at Royal Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We apologise for the inconvenience during your stay as highlighted in your review, and that we were not able to create the experience that exceeds guest expectations which we are renowned for. Your comments are taken seriously and we have discussed your feedback with management and the relevant...

Reviewed 22 November 2016

This hotel has a long way to go to be the Royal Hotel, once admired, desired and a beacon of elegant service and luxury on the Durban map. My trip was booked five months prior to my arrival in Durban, and I had a few requests which I directed at the hotel, as my booking had been confirmed and a...

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1Thank Clifford J

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Royal Hotel

Address: 267 Anton Lembede Street, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: €42 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Hotel 3*
Number of rooms: 113
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Also Known As:
Royal Hotel Durban
Hotel Style:
#5 Spa Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Royal Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room from 10th floor and higher, for better view of harbour”
 of 5 bubbles eveev2013, 17 Feb 2017 | Read review
“All rooms are pretty good - even the cheapest was very decent”
 of 5 bubbles leonardb617, 14 Nov 2016 | Read review
“Rooms on higher levels overlooking the bay are a must!”
 of 5 bubbles MikeMouse2910, 21 May 2016 | Read review
“Harbour facing rooms are quieter and good view.”
 of 5 bubbles Upepo71, 12 May 2016 | Read review
“Our room was facing North I think with a view over the carpark”
 of 5 bubbles V8293WNjohnh, 6 May 2016 | Read review
5 of 5