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Protea Hotel by Marriott Durban Edward

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Protea Hotel by Marriott Durban Edward
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341 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Pretoria, South Africa
Reviewed 28 July 2016

Will be back definitely! I will be recommending the place to my friends and collleagues. I also intend spend much time to enjoy the beach as the weather was not favourable during my stay. Parking can also be improved as this was a nightmare.

Review collected in partnership with this hotel
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Helpful?
1Thank wilsonmhlanga
Werner G, General Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear Wilson Mhlanga, Thank you for your wonderful review regarding your recent visit at the Protea Hotel Edward . We are so excited to hear that you had an awesome time with us , Also recognition of our TEAM and service. I am glad that we were able to make your stay very comfortable and enjoyable . Your appreciation of...

Cape Town Central, South Africa
Reviewed 21 July 2016

My family and i previously visited this hotel in December 2015, it was a stopover for our MSC cruise, so we didn't get to use the facilities or really enjoy it. Mostly because we were tired and rushing to get on the boat for our actual holiday. In June this year, my husband and i visited the hotel for our...

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Helpful?
Thank Chandre-CPT
Werner G, General Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear Chandre What a fantastic review and we appreciate the time that you have taken to provide us with valuable feedback . Your kind feedback is highly appreciated and the TEAM will be very proud to learn that we have met your expectations . The STAFF , are committed to providing the best GUEST service and your feedback affirms their...

Durham, North Carolina
Reviewed 20 July 2016 via mobile

We had a group function there over two days and they were extremely helpful and accommodating. Most thing in my room and it he hotel seemed to work. Nice beach location and very helpful reception staff and bellman.

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Helpful?
Thank Merrycontrary
Werner G, General Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear Merrycontrary, Thank you for your wonderful recommendation and letting us know about the amazing experience you had with us . We are so pleased to hear that you and your colleagues had an exceptional conference and enjoyed your stay, Also that our hotel location right in the Durban beaches was beneficial to your visit . GUEST'S perceptions of the...

Reviewed 17 July 2016 via mobile

Spacious family room. Affordable. Old grandeur that is now run down. Excellently located on the golden mile beach strip near the fun park and child wading area. Friendly staff, although not very competent. (They got our room wrong, forgot to bring our bags, etc.) This is a great budget beachfront hotel, but certainly nothing special. PS the restaurant is terrible...

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Helpful?
Thank SnailsPuppyTails
Werner G, General Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear Benjamin B, Thank you for sharing your experience during your recent stay at the Protea Hotel Edward. I am so happy to hear that you found our hotel's location to your liking. Whilst we value such positive feedback about the hotel's location , We also noticed that there were several missed opportunities. Please accept our apology for not meeting...

Sandy Spring, Maryland
Reviewed 16 July 2016 via mobile

This hotel is located in the middle of the Golden Mile, right across the street from the Indian Ocean. Comfortable bed, great view from higher floors facing the ocean. The area towards the ocean is safe, in the opposite direction not so much. Helpful staff.

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Helpful?
Thank funseeker777
Werner G, General Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear funseeker777, Thank you for sharing your wonderful experience with us. We are so delighted to receive your compliments and we will certainly congratulate the STAFF about the great and excellent service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you...

London, United Kingdom
Reviewed 13 July 2016

Great hotel in Durban beach front with transport at the door step! convenient for touring Durban!being part of the Protea Group,you know the standard is great and exactly what to expect! highly recommended for the whole family!

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Helpful?
Thank Hazel55_12
Werner G, General Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear Hazel55_12 Thank you for taking time to share your thoughts and your comments about your recent stay at the Protea Hotel Edward. Your constructive comments will certainly assist us in our efforts to continuously improve our standards. Thank you for staying with us and we hope you choose to stay with us again whenever your travel needs bring you...

Pretoria, South Africa
Reviewed 13 July 2016

Protea Hotel Edwards has a very homey feeling. The staff is friendly and the rooms has that home away from home touch yet classy and elegant. It was a pleasure to be a guest at the hotel and will defi

Review collected in partnership with this hotel
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Helpful?
Thank 693sasaw
Werner G, General Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear 693 sasaw, Thank you for sharing your beautiful memorable experience during your recent stay at the Protea Hotel Edward . As our VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

Cape Town, South Africa
Reviewed 12 July 2016

vary breakfast.Need some upgrade in standard in the rooms.Bathroom in tub is old fashion.Water not very hot in the mornings and evenings.Excellent service by staff at reception but at breakfast had to look for help.Need to refill food at breakfast.The hotel need to also get a microwave for heating the cold breakfast served.Rooms and hotel was very clean.Buffet supper was...

Review collected in partnership with this hotel
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Helpful?
Thank kogiem
Werner G, General Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear kogiem, Thank you for taking your time to share your experience at the Protea Hotel Edward . However, we have noticed that there were several missed opportunities on delivering a memorable hotel experience during your stay,especially the experience in our dining outlet. Please accept our apology for not meeting your expectations . As we strive to deliver a flawless...

Johannesburg, South Africa
Reviewed 7 July 2016

We had a great time at the Edward. Clean and well serviced. Very helpful staff. Good food. A home away from home. The family enjoyed the time there. The rooms are spacious and always clean. The venue is well positioned as it's just a walk to the beach front. I just found the pillows too soft for my liking but...

Review collected in partnership with this hotel
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Helpful?
Thank Samuel N
Werner G, General Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear njengasammy, I am thrilled that you enjoyed your recent stay especially our great location of the hotel with us at he Protea Hotel Edward. your comments regarding the STAFF service are really appreciated and i will be sharing your kind words with the TEAM. Positive feedback is so important to us and my STUFF will be delighted to know...

Pretoria, South Africa
Reviewed 6 July 2016

I will be visiting again, the hotel staff treated me like part of their family. I felt as if I was home. They are forever so helpful. The visit was money for value. The welcome note by the General Manager made us feel very special.

Review collected in partnership with this hotel
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Helpful?
1Thank manabelac
Werner G, General Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear manabelac , Thank you for your positive feedback. We are delighted to hear that you had an amazing stay with us. The Protea Hotel Edward prides itself on being a four star hotel and we are very happy you had a good time. We hope to see you soon on your next trip to Durban! Regards, Werner Geere General...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Protea Hotel by Marriott(R) Durban Edward harks back to a time of Victorian elegance. This world-famous hotel has played host to princes and presidents, field marshals, millionaires and movie stars since 1911. Whether you are travelling for business or leisure purposes, the Protea Hotel by Marriott(R) Durban Edward is ideally situated on the Golden Mile. Take off your shoes and feel the soft, beach sand between your toes. Make sure you have your swimsuit because a dive in the warm waters of the Indian Ocean is hard to resist. Cool off whilst you walk along the promenade, which allows you to walk from uShaka Marine world to Suncoast Casino. For those travelling on business we are situated 5 minutes away from Durban CBD and the ICC (International Convention Centre). We are within easy access to all major highways and King Shaka Airport is a mere 35 minutes away so getting to all those meetings is not a hassle. Return to our graceful and stylish rooms, which are all equipped with LCD TV's, en-suite bathrooms, executive work desks, wireless internet access and over half of the rooms have remarkable sea views. The Protea Hotel by Marriott(R) Durban Edward with its personalised friendly service and extremely comfortable rooms offers a luxurious holiday experience or a professional business trip. ... more   less 

Additional Information about Protea Hotel by Marriott Durban Edward

Address: 149 O R Tambo Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: €80 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Durban Edward 4*
Number of rooms: 131
Reservation Options:
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Hotel Style:
#5 On the Beach Hotel in Durban
#8 Business Hotel in Durban
#10 Luxury Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Durban Edward staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Durban Edward staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea front rooms offer views over Durban's fine esplanade”
TerryC657, 4 Apr 2017 | Read review
“Sea views on front”
PaulMoss186338, 1 Mar 2017 | Read review
“Choose as room situated on the highest floor and facing the sea.”
mashadim2017, 13 Feb 2017 | Read review
“The front rooms have a wonderful view of the sea”
822gillianb, 27 Jan 2017 | Read review
“beach front room have the noise of the beachgoers.”
chimones, 18 Jan 2017 | Read review
5 of 5