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Blue Waters Hotel

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Blue Waters Hotel
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553 Reviews from our TripAdvisor Community

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Showing 502: English reviews
London, United Kingdom
Reviewed 29 December 2016 via mobile

This is the worse hotel i've ever stayed at. at check in I asked for the minibar to be open as I drink a juice in the morning. As i woke up i found out the minibar was empty so I called reception and asked them to fill it as i went out for a while. I came back the...

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Helpful?
Thank Betoko
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest. Thank you for taking to provide us with feedback regarding your stay. We do not provide minibars in our rooms, it is a bar fridge with no items prior to arrival. There is however juice available at our breakfast buffet daily. Extra items can be ordered from our room service department however the items cannot be placed...

Johannesburg, South Africa
Reviewed 28 December 2016 via mobile

The Blue Waters Hotel situated in Durban North is the perfect establishment. For a visit with the family. Situated a stone throw from the golden mile of clean beaches and close to all sorts of entertainment for young and old as well as food courts and restaurants it's the ideal place to be. Within a hundred meters from the wild...

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Helpful?
Thank joelm362
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us and the amazing views we have to offer. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking for forward to...

Durban, South Africa
Reviewed 26 December 2016 via mobile

Our 3rd Christmas lunch at the Blue Waters and so sorry to say, our last. Poor service, limited dessert, a wobbly table and a very over crowded restaurant contributed to what we believed was very poor value for our R450 per head. NEVER AGAIN. The staff dishing up the courses seemed to make the young adults in our party feel...

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Helpful?
Thank Wally B
Grabouw, Western Cape, South Africa
Reviewed 26 December 2016

Wonderfully located hotel on the beach front with spectacular views. Neat and clean rooms with all the amenities you need. Delicious breakfast buffet. Pizzas at the bar is a must and the vibe in the bar is excellent. Cannot wait till renovations are done so I can return to the hotel and experience everything you have to offer. It was...

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Helpful?
Thank Kyle A
BlueW, Front Office Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us and the amazing views we have to offer. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking for forward to...

Reviewed 24 December 2016 via mobile

Terrible service and experience...waited half an hour in order to check in, had kids and irritable after a long drive from JHB. Asian reception lady said she would call us when the room is ready but didn't and went on lunch. No hot water, geyser was said to take 2 hours to fix but we waited for 6 hours...had to...

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Helpful?
Thank Wan Ting L
Kent Uk
Reviewed 21 December 2016

I would fly back to Durban and Blue Waters just for the meals. The restaurant is so beautiful and shown in other reviews below...The staff in the restaurant and hotel are excellent and most helpful...0ur room had a great view , and had a safe, fridge and tea-making facility. Free WIFI in lounge. There is a shopping centre within the...

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Helpful?
Thank Chris D
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us and the amazing views we have to offer. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking for forward to...

Johannesburg, South Africa
Reviewed 20 December 2016

Wonderful location, friendly and helpful staff and luxurious accommodation. This hotel should really have 5 stars. Across a small lane to get to the beach, not even 50 steps. Get to the buffet breakfast early as it does get very busy.

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Helpful?
Thank LaChelle_2304
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us and the amazing views we have to offer. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking for forward to...

Reviewed 12 December 2016 via mobile

The Blue Waters is busy being renovated. So I must say that I would have given a 4, if it weren't for the renovations. The staff were really friendly & the breakfast was fabulous. Our 1st family room was on the lower floors, overlooking the bar which was very noisy late into the early hours & it was close to...

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Helpful?
Thank 263samanthav
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us and the amazing views we have to offer. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking for forward to...

Johannesburg, South Africa
Reviewed 11 December 2016

Beautifully located, with super excellence . The cleaners are friendly. It is sad that parking is not included in the booking resting in being conveniences when get ther. Make parking as an option to be included in the booking

Review collected in partnership with this hotel
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Helpful?
Thank I4024SYsamm
BlueW, assistant guest services manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us and the amazing views we have to offer. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking for forward to...

Reviewed 10 December 2016 via mobile

We had a lovely 2 nights stay to recover from our long flight. Rooms were comfortable and clean with stunning views of the beach and stadium. Bed was very comfortable and a good large size. The upper floors appeared to be having a makeover/upgrade. It hadn't reached our 8th floor during our stay. We needed to be extra alert as...

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Helpful?
Thank Anne12508
BlueW, assistant guest services manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us and the amazing views we have to offer. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking for forward to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Food & drink at the hotel
Blue Dolphin
Blue Dolphin
Cuisines: Pizza, Italian, Bar, Sushi, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Blue Waters Hotel is a three star beach front hotel located on Durban's famous Golden Mile in KwaZulu-Natal, South Africa. The Blue Waters Hotel specializes in offering the best accommodation at affordable rates to corporate business, honeymooners, sports teams, groups and holiday makers alike. We also specialize in hosting unforgettable wedding receptions. We have a number of wedding venues to choose from depending on the size of the function required. The hotel offers business conference and function facilities for small to large events. ... more   less 

Additional Information about Blue Waters Hotel

Address: 175 Snell Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: €62 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Blue Waters Hotel 3*
Number of rooms: 262
Reservation Options:
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Also Known As:
Blue Waters Hotel Durban
Blue Waters Durban
Hotel Style:
#6 On the Beach Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Blue Waters Hotel staff and other travellers.
7 questions
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Questions? Get answers from Blue Waters Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely sea facing rooms and preferably higher floor.”
 of 5 bubbles Colin247, 20 Feb 2017 | Read review
“Rooms above 8th floor are quiter, sea facing rooms do have a good view”
 of 5 bubbles Aurantia, 15 Feb 2017 | Read review
“Great views from the upper floor, sea-facing rooms”
 of 5 bubbles AlanR808, 30 Jan 2017 | Read review
“Choose a family room with sea view it has 2 small size beds and and one queen bed”
 of 5 bubbles CikuGacuru, 9 Jan 2017 | Read review
“Make sure you get a room with a balcony.”
 of 5 bubbles MargarethaN, 8 Jan 2017 | Read review
5 of 5