We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Rooms are tidy and clean most of all even if you leave your valuable things the cleaners keep it safe for you. It is a good place to go if you want to relax, go for honeymoon or take out your family and friends. I...More
We have booked and stayed a this hotel more than 10 times in the last two years for business purposes. The last booking was cancelled on very short notice( we had already arrived in Durban) by the hotel due a water issue. No attempt was...More
The fire alarm went off and the hotel was evacuated to across the road where a role call was taken.
We were allocated a room, which was a bit pokey, at Suncoast Towers -down the road, but we were glad that we had somewhere to...More
We were evacuated on Sunday 28/01/2018 due to a fire at the hotel, firstly there was no awareness from the staff that it is a fire alarm we had to call reception and was told everything is under control and we need to evacuate.
2 Thank Carnelle V
Response from BlueW, Guest Relations Manager at Blue Waters HotelResponded 6 days ago
We had approximately 540 guests in house which were safely evacuated thanks to our stringent fire policies and procedures. All guests were placed in an equivalent 4 star hotel at a higher cost to the Blue Waters Hotel, including dinner and breakfast.
After the MSC were stranded and passengers were running late by a day and half, we had to re book our room. The hotel wanted to know nothing about just move our date on with 1 day. They had a 100% cancellation. We had to...More