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Hilton Durban

1,574 reviews
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Traveller (251)
Room & Suite (136)
Dining (68)
Overview
  • Excellent41%
  • Very good31%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Hilton Durban
Special Offer: LIVE THE BIG EASY
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,574)Write a Review
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All reviewsthe executive loungeeasy restaurantbusiness loungeconvention centerroom serviceattending a conferencefive star hotelcurriesexcellent servicebusiness tripcomrades marathonreception areasouth africaenjoyed my stayiccrainbowdoorman
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231 - 235 of 1,474 reviews
Reviewed 18 April 2017

A busy but very private stay at this hotel. From the porter to reception all the way to cleaners & waiters were friendly & willing to assist. Elangeni Hotel can most certainly learn a few things from the way this hotel is run.

Thank afzale
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 19 April 2017

Dear Valued Guest Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team was friendly & accommodating and that you enjoyed a beautiful, comfortable room. Thank you again, we look forward to your return! Yours sincerely Markus

Reviewed 16 April 2017

As usual we had a very enjoyable, fun and relaxed long weekend at Durban Hilton. Helpful and obliging staff, a comfortable, upgraded room with complimentary breakfast and executive lounge access and lovely weather to make it the perfect stay👍More

Review collected in partnership with Hilton Hotels & Resorts
Thank razinahaaroonakoo
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 18 April 2017

Dear Valued Guest Thank you for taking the time to review our hotel. We are so glad you enjoyed the location of our hotel, found our newly refurbished rooms to be comfortable and our facilities to be enjoyable. We will see you on your next...More

Reviewed 16 April 2017 via mobile

Recently spent Easter Weekend and was extremely disappointed with the following: No wifi that works No water in rooms Rooms not cleaned timeously Beds not turned at night Requests from Housekeeping not actioned 1 star service for a 5 star price!More

1  Thank Krisen R
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 18 April 2017

Dear Valued Guest Thank you for your e-mail regarding your stay in our hotel and staying with us. My apologies that you did not enjoy your stay in the hotel. All your comments have be reviewed with the management team to review your comments in...More

Reviewed 16 April 2017 via mobile

I simply love this hotel which always strives on service excellence. The staff from doorman to receptionists to housekeeping staff are always warm and friendly. The hotel is ideally located in Central Durban and is within a few minutes from major shopping malls and beaches...More

Thank Vimtha R
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 18 April 2017

Dear Valued Guest Thank you for taking the time to leave us some fantastic feedback following your recent stay with us. I am delighted to see that you enjoyed your stay with us and that you would come back and visit us next time you...More

Reviewed 5 April 2017

Spacious and comfortable room and bed. Stylish furniture and well placed location, just where I wanted! A walking distance to the beach and very near to Durban station. I liked the way I was serviced when doing the check in and check out, it was...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Nomazulu N
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 6 April 2017

Dear Valued Guest Thank you for the fantastic review! We're thrilled your time with us was so outstanding! It's excellent you enjoyed our prime location so much as well as our comfortable bedding's and spacious accommodations. That's what we like to see! We're delighted our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$110 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$110 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (251)
Room & Suite (136)
Dining (68)
Pool & Beach (11)
Business Centre & Event Rooms (11)
Family and Play Areas (7)
Questions & Answers
Ask a question
Muhammad C
14 November 2017|
AnswerShow all 2 answers
Response from MarkusMFritz | Property representative |
Thank you for your question, unfortunately we do not offer shuttle services to and from the beaches, however we do have a preferred transport company that operates from the hotel and the fares to Ushaka Beach is R 50 for a... More
0
Votes
NormajoTampaUSA
23 October 2017|
Answer
Response from MarkusMFritz | Property representative |
Please contact our Reservations Team who will be able to assist your with our preferred transfer company that operates from the hotel. The current cost is approx. R500 one way. Call 031 336 8100
0
Votes
BBBrewing
23 August 2017|
AnswerShow all 6 answers
Response from MarkusMFritz | Property representative |
Dear BBBrewing, yes our Wi-Fi upgrade is currently taking place and will be completed by the week of 1st September, so perfect timing! Looking forward to welcoming you to the Hilton Durban. Kind regards Markus General... More
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Room Tips
"Ocean view rooms"
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"Go high floor"
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"All rooms are good here but I prefer non smoker rooms."
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"Higher floors (5+) are quieter."
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