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Hilton Durban

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Traveller (277)
Room & Suite (138)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor6%
  • Terrible6%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Hilton Durban
Special Offer: Advance Purchase
Offers from Hilton Durban
Special Offer: Advance Purchase
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,615)
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1,512 results
Traveller rating
602
479
238
100
93
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LanguageEnglish
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602
479
238
100
93
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All reviewsthe executive loungebusiness loungeconvention centerroom servicefive star hotelattending a conferenceexcellent servicebusiness tripcomrades marathonreception areaenjoyed my staysouth africaiccrainbowdoormaninternetsecurity
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1 - 5 of 1,512 reviews
Reviewed 6 days ago via mobile

Extremely polite staff and helpful to a fault. We forgot to pick up our laundry upon departure. They put it in a cab for us and got it to the airport in time for us to catch our flight. Service above and beyond. Well done.

Thank pnbooth
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 5 days ago

Dear Valued Guest Thank You for your response. We're happy to hear how impressed you were with our staff and how much you enjoyed your experience. We will be sure to share your feedback with our team. Warm Regards Markus Fritz

Hotel's Favourite
Reviewed 1 week ago via mobile

I have been to most of the top hotels in the Durban CBD. This hotel is by far the best. It has been able to keep up it's excellent standards. The hotel is perfect from a Business and conference facility. The rooms are practical and...More

Thank Clinton C
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 1 week ago

Dear Valued Guest Thank you very much for the feedback. We are absolutely delighted to learn you had such a pleasant experience with us. We are pleased to know we met your expectations in every aspect of your visit; such as rooms, service, and our...More

Reviewed 1 week ago

The only positive is the location, next to the Convention Center, if you are going to a conference there. Otherwise, this is a very basic experience, akin to a 3-star road motel in the US. Almost no amenities (no scale, bathrobe, cheap shampoo and soap,...More

Thank Gazap0
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 6 days ago

Dear Valued Guest Thank you for taking the time to post a review of your recent stay. It is extremely disheartening and disappointing that we did not exceed your expectations. I apologize for the challenges you experienced while you were at our property and the...More

Reviewed 1 week ago

Had mothers day lunch at vascos restaurant in the Hotel. staff was very friendly, hands on and helpful. awesome buffet and very beautiful environment to dine in . brought my family and they loved the experienceMore

Thank reshannn
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 1 week ago

Dear Valued Guest Thank you for your kind words about your visit to Vasco's Restaurant at Hilton Durban. It’s a delight to hear that you had a 5* experience and enjoyed our Mother's Day buffet. We look forward to welcoming you back soon to perhaps...More

Reviewed 1 week ago via mobile

We had a short visit over the long weekend. My daughter, great niece and I had a family room on the six floor which faced the sea. The beds were really comfortable , plenty of toiletries in the bathroom which were replenished daily. The breakfast...More

Thank unjani
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 1 week ago

Dear Valued Guest Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We appreciate your praise for our hotel as our team work very hard to ensure every guest feels right at home....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$118 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$118 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (277)
Room & Suite (138)
Dining (68)
Pool & Beach (11)
Business Centre & Event Rooms (11)
Family and Play Areas (7)
Questions & Answers
Ask a question
kavitachoudhary89
19 May 2018|
AnswerShow all 2 answers
Response from CoralB999 | Reviewed this property |
The refurbishment is complete, not sure about inter-connecting rooms.
0
Votes
Phumla K
21 March 2018|
AnswerShow all 3 answers
Response from MarkusMFritz | Property representative |
We are about 2 blocks away or about 5 minutes drive.
1
Vote
Muhammad C
14 November 2017|
AnswerShow all 2 answers
Response from MarkusMFritz | Property representative |
Thank you for your question, unfortunately we do not offer shuttle services to and from the beaches, however we do have a preferred transport company that operates from the hotel and the fares to Ushaka Beach is R 50 for a... More
0
Votes
Room Tips
"Best views"
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"Higher the room with a better the view"
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"The higher the floor the better the view"
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"Go for a sea view"
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