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24/12/2017 25/12/2017
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    The Palace All Suites

    211 O.R. Tambo Parade, Durban 4001, South Africa
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    24/12/2017 25/12/2017
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    Traveller (51)
    Room & Suite (50)
    Pool & Beach (9)
    Overview
    • Excellent41%
    • Very good31%
    • Average19%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Pool
    Non-Smoking Rooms
    Room Service
    Kitchenette
    Meeting Rooms
    Dry Cleaning
    Free Parking
    Air Conditioning
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (202)
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    1 - 5 of 198 reviews

    Reviewed 6 days ago

    On-site maintenance person needed to attend to technical problems immediately. Night shift manager (Harry) needs to improve customer care service, was not helpful at all during a crisis. Generally accommodation and other personnel was fine. Lunch and dinner price prices a bit steep. TV channels...More

    Review collected in partnership with this hotel
    Thank sydneym922
    Reviewed 1 week ago via mobile

    checked into the palace yesterday and will still be here till the 9th December 2017. very curteous, friendly and polite staff, beautiful hotel but im giving this place an average rating for not getting the basics right so far - 1. i had to ask...More

    Thank Ridhwaan O
    Response from Shamini P, General Manager at The Palace All SuitesResponded 5 days ago

    Thank you so much for taking the time to tell us about your experience. I agree with you when you say that the basics should be done brilliantly and I apologize for the inconvenience caused to you. I assure you that this is not the...More

    Reviewed 1 week ago

    This comfortable and luxurious apartment with all the amenities you need comes at a great price. The staff are friendly and helpful. The location can't be beaten and the view from the room spectacular. My only complaint was my massage in the spa was 10...More

    Review collected in partnership with this hotel
    Thank paulmX2432OL
    Response from Shamini P, General Manager at The Palace All SuitesResponded 5 days ago

    We are so glad that you enjoyed your stay with us and I must apologize for the inconvenience of the Spa treatment. I assure you that this will be addressed accordingly.

    Reviewed 2 weeks ago

    Their towels and bed linen are old. I could not believe that I left my house with decent linen, to pay for using such o;d and dull linen. I would not recommend this to anyone. I do not even remember once, seeing a manager there.More

    Thank Nomthandazo B
    Response from Shamini P, General Manager at The Palace All SuitesResponded 2 weeks ago

    Thank you for your feedback and I apologize for the inconvenience caused. I assure you that there is always a manager on duty at the Hotel. The issue discussed with regards to the towels will be addressed as this is not the standard of the...More

    Reviewed 2 weeks ago

    This was a special occasion for my grandson's birthday. He enjoyed the fact that the beach is just across the road and that he could come and go as he pleased. With public transport on the doorstep, we could visit Ushaka Marine world to see...More

    Review collected in partnership with this hotel
    Thank Johnny_Enslin
    Response from Shamini P, General Manager at The Palace All SuitesResponded 2 weeks ago

    Thank you for telling us about your experience and we are glad you enjoyed your stay.

    Belaire Suites
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Things to do
    • Pool
    Details
    • Price range
    • US$66 - US$152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Priceline, Orbitz, Travelocity, HotelQuickly, TripOnline SA and Cancelon so you can book your The Palace All Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Durban
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    Traveller (51)
    Room & Suite (50)
    Pool & Beach (9)
    Dining (2)
    Hotel & Grounds (46)
    Bathroom (15)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    fiona s
    21 July 2017|
    Answer
    Response from Boschie | Reviewed this property |
    Yes they do. you might have to pay a deposit but will get it back when you hand the towels back. Enjoy !
    1
    Vote
    VrajaV
    18 January 2017|
    AnswerShow all 3 answers
    Response from Kate W | Reviewed this property |
    we stayed in a "hotel room" not a self catering apartment. all the rooms at the Palace have a sea view...but try and get a room on the higher floors for better views?
    0
    Votes
    Room Tips
    "14th floor is the best"
    Read review
    "As the room has its own bar fridge, you can also provide yourself with nice goodies for breakfast or lunch."
    Read review
    "All was excellent except room did not have an updated menu for room service."
    Read review
    "if only sheets can be changed at least maybe twice a week it would be great, but i loved the rooms and its..."
    Read review
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