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Traveller (355)
Room & Suite (127)
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Overview
  • Excellent58%
  • Very good29%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,043)
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All reviewsshopping malldirect accessnelson mandela squaresun decksandton citynespresso machineconvention centertsogo sunexcellent hotelworld classhouse keepingbusiness hotelbusiness tripsouth africaenjoyed my staygautrain stationvinny
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141 - 145 of 959 reviews
Reviewed 22 August 2017

I had the worst check-in experience of my life. It took more than 1 hour! Apparently there was an issue between Hotel.com and Sandton systems and my reservation was missing one room. The receptionists handled the issue terribly saying that we were missing a room...More

Review collected in partnership with Tsogo Sun Hotels
Thank joaoarc
Response from Robert J, General Manager at Sandton SunResponded 29 August 2017

Dear Valued Guest The service you received was certainly not befitting a five star establishment and I truly regret that your experience fell short of any expectations one should have of a five star Deluxe hotel restaurant. I would therefore like to use this opportunity...More

Reviewed 21 August 2017

For any vacation or business, this hotel is the ultimate solution, good & big rooms in a very convenient area. The parking was offered hustle free, shopping just a walk away, actually in the room with the hotel strong wifiMore

Review collected in partnership with Tsogo Sun Hotels
Thank Sabelo S
Response from Robert J, General Manager at Sandton SunResponded 29 August 2017

Dear Valued Guest Thank you for your positive feedback and for choosing to stay with us at Sandton Sun. Your comments are of vital importance to us to continually evaluate and improve on the service we offer. We hope to have you stay again in...More

Reviewed 20 August 2017

Rooms very spacious and good location to explore Sandton City. It is directly connected to the mall and Nelson Mandela Square. Breakfast was abundant but of average quality. We would have liked the opportunity to try some local South African breakfast cuisine. Wifi is free...More

1  Thank OurThoughts4
Response from Robert J, General Manager at Sandton SunResponded 29 August 2017

Dear Valued Guest Thank you for your feedback and for choosing to stay with us at Sandton Sun. Your comments are of vital importance to continually evaluate and improve on the service we offer. We hope to have you stay again in the near future....More

Reviewed 17 August 2017 via mobile

We stayed there for one night when we arrived in South Africa for a round trip and we liked it so much, that we went there again before leaving South Africa. Already the transport service picking us up from the airport was perfect, upon arrival...More

Thank Ulla E
Response from RobertJasper, General Manager at Sandton SunResponded 21 August 2017

Dear Valued Guest Thank you for the positive feedback of your stay at the Sandton Sun. Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of...More

Reviewed 14 August 2017

Stayed at this hotel for business purposes and absolutely loved it. Room are wide, bathrooms also very spacious. Home away from home. Room service was spectacular, super fast and delicious. Best breaksfast I ever had on a hotel that is not a resort. recommend it...More

Review collected in partnership with Tsogo Sun Hotels
Thank Lívia S
Response from RobertJasper, General Manager at Sandton SunResponded 21 August 2017

Dear Valued Guest Thank you for your feedback and for advising of your recent stay with us. We appreciate your opinion and we look forward to welcoming you back in the not too distant future. Best regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$209 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Sandton
#5 Luxury Hotel in Sandton
#8 Business Hotel in Sandton
#9 Romantic Hotel in Sandton
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$209 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Sandton
#5 Luxury Hotel in Sandton
#8 Business Hotel in Sandton
#9 Romantic Hotel in Sandton
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (355)
Room & Suite (127)
Dining (31)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
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aschonberg
9 November 2017|
AnswerShow all 5 answers
Response from Lívia S | Reviewed this property |
It is close enough to walk. There’s a shopping mall connected to the metro station and the hotel. You can walk through this shopping mall.
1
Vote
kkenn4153
6 April 2017|
AnswerShow all 12 answers
Response from PDavidsonSandton | Property representative |
Dear Valued Guests Thank you for your question, Unfortunately, pets are not allowed in the hotel. Best regards Peter Davidson
0
Votes
AlDCastro
22 January 2017|
AnswerShow all 5 answers
Response from logann176 | Reviewed this property |
cheapest will be Uber
1
Vote
Room Tips
"Higher floors for better views of the city!!!!"
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"The higher the better. As far from lifts as possible."
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"All of the rooms are around an atrium but never too far of a walk from the elevator. The only differences may..."
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"Hotel with attached mall in Nelson Mandela square"
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