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Arrived after a brilliant Safari to a warm welcome at the reception desk. Every member of staff from the serving staff to the chambermaids, and in particular Mazu who runs the shuttle bus to Nelson Mandela Square and shopping area, were smiley, friendly, helpful and...More
First time to Joburg, been to Capetown and other places before, but was apprehensive about Joburg, and what a pleasant surprise. To be frank I suppose Sandton is not typical... a rather smart area, and with very nice hotels and building around, but despite a...More
Response from Hotellier12, General Manager at Hilton SandtonResponded 2 weeks ago
Thank you for your 5 star rating. I am pleased that you had a pleasant surprise when you stayed at Hilton Sandton and renders it to be one of the nicest Hiltons that you have stayed in. We are sorry about the hiccup...More
This is a good hotel but some areas need to be improved. First the positives:
We stayed in an Executive Room. The room was good but have stayed in other Executive rooms which are better.
The man Godfrey in the concierge was simply perfect. He...More
Thank Munir D
Response from Hotellier12, General Manager at Hilton SandtonResponded 2 days ago
Thank you for sharing your valued review with us. I am pleased to read that you had so many positive experiences with us, from Concierge to the waitress. I am sorry though that you experienced some delay during check-in but assure you it...More
Stayed here for 2 nights last week, one on Wednesday night and the other on saturday night. Overall the experience was good.
Pros: walking distance to the mall, the lobby is very inviting, the entire staff is friendly and attentive, it smells great in the...More
we recently stayed in HIlton sandton Hotel with my colleagues,where we were very pleased with their customer service,especially the staff who attended us at the breakfast table. one of them was Tebogo, he was very attentive and serves everyone with a smile.
looking forward tp...More
Thank Gshenwork Z
Response from Hotellier12, General Manager at Hilton SandtonResponded 6 days ago
Dear Gshenwork Z
Thank you for your warm review. Thank you also for mentioning team members by name, that adds tremendous value to staff morale. We pride ourselves in the way we serve our guests and hopefully the team left an impression with you to...More
Response from Hotellier12 | Property representative |
The hotel offers a chargeable Chauffeur service or you may use a Taxi service from the airport. The Gautrain is a very efficient and convenient option.
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"Well we had a very quiet room on the third floor."