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Radisson Blu Gautrain Hotel

1,253 reviews
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Traveller (355)
Room & Suite (254)
Dining (85)
Overview
  • Excellent42%
  • Very good39%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Radisson Blu Gautrain Hotel
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Reviews (1,253)Write a Review
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All reviewsnelson mandela squarethird floora business class roomsandton citybusiness hoteltrain stationbusiness tripnespresso machinetambo airportroom servicemodern hotellate checkpool deckconvenient locationhotel restaurantshuttle servicecomfortable rooms
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21 - 25 of 1,077 reviews
Reviewed 17 November 2017 via mobile

I stayed in this hotel for 3 days. Not very friendly , not sure whether the receptionist purposely gave me, not child friendly bathroom. From the room you can see ppl shower. I have requested early king size bed. My husband have to speak to...More

1  Thank Selina23
Response from Radisson Blu Ga... W, General Manager at Radisson Blu Gautrain HotelResponded 4 December 2017

Dear Selina23, Thank you for taking the time to share your experience with us here at the Radisson Blu Gautrain Hotel. Please accept my sincere apologies for the inconvenience you received from our reception staff, please note this is not the service standards in which...More

Reviewed 17 November 2017

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Review collected in partnership with Radisson Blu
Thank Michael W
Response from Radisson Blu Ga... W, General Manager at Radisson Blu Gautrain HotelResponded 4 December 2017

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Reviewed 15 November 2017 via mobile

Room very comfortable for the three days. But staff at reception not well trained. I witnessed one staff member being so patronizing to a foreign guest this morning while I was checking out. He couldn’t speak English- and she was trying to force him to...More

2  Thank Amy J
Response from CarlsonRezidor, Customer Care at Radisson Blu Gautrain HotelResponded 20 November 2017

Dear Amy, Thank you for sharing your experience. We regret to hear about the disappointing service you received throughout your stay, including from the bar and restaurant staff, the concierge, and front desk staff. We appreciate your comments and have shared your feedback with hotel...More

Reviewed 7 November 2017 via mobile

In many ways a good hotel for the price. Though it is surprising that ladies of the night are allowed. Hotel taxi service ‘forgot’ to pick us up - so Uber was tried which is not necessarily safe in JoburgMore

1  Thank Gert W
Response from Radisson Blu Ga... W, General Manager at Radisson Blu Gautrain HotelResponded 13 November 2017

Dear Gert W, Thank you for taking the time to share your recent experience with us here at the Radisson Blu Gautrain Hotel, unfortunately its not the kind of memories we would like to leave with you. Please accept my sincere apologies on the inconveniences...More

Reviewed 5 November 2017

We (2 adults and 2 children) have stayed at this property in October for 6 nights. The location is very close to malls (Sandton City, Benmore etc.) Gautrain station, offices etc. and really convenient with parking facility (there is a charge though). We haven't found...More

Thank nairdinu
Response from Radisson Blu Ga... W, General Manager at Radisson Blu Gautrain HotelResponded 13 November 2017

Dear nairdinu, Thank you for taking the time to share your recent experience with us and your valued feedback. As a team we pride ourselves on delivering exceptional service however during your recent trip with us we fell short of this goal. Please accept my...More

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134567216
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$124 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Sandton
#9 Business Hotel in Sandton
#9 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$124 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Sandton
#9 Business Hotel in Sandton
#9 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (355)
Room & Suite (254)
Dining (85)
Pool & Beach (47)
Amenities (25)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
Muchchim
30 June 2017|
AnswerShow all 3 answers
Response from Radisson Blu Ga... W | Property representative |
Unfortunately the parking is outsourced by another company and not from the hotel itself. You will have to pay for your parking.
1
Vote
Olaitan M
4 December 2016|
AnswerShow all 14 answers
Response from tdmac | Reviewed this property |
Depends on how much luggage you have. If you use the train, you need to be able to manage your luggage yourself. The hotel is across a street with cobbles and traffic in your way. I did it and would not recommend it. You can... More
2
Votes
RamadaAmritsar
24 October 2015|
AnswerShow all 2 answers
Response from marinat371 | Reviewed this property |
I would suggest you take the Gautrain from OR Tambo Airport to Sandton, the hotel is literally across the road. There are Indian restaurants close to the hotel. I would also strongly recommend that you make use of the hotel... More
0
Votes
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12
Room Tips
"Ask for a view overlooking Sandton City, and some of the pretty buildings - Old Mutual, EY"
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"All rooms have double windows, they are quiet"
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"Small Business lounge available on 9th Floor"
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"Ask for a room away from lifts and other serviceable doors as they are noisy."
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