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Holiday Inn Sandton - Rivonia Road

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Holiday Inn Sandton - Rivonia Road
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639 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Sandton - Rivonia Road
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Showing 552: English reviews
Reviewed 6 November 2015

The main reason I am writing this review is that the single glazed window in my room looks directly over a huge construction size which is being excavated every morning. At 6am there starts a loud cacophony of jack hammers, truck engines and the sound of rubble being dropped into tipper trucks. So I get waken up at 6am every...

Thank 41278c
IHGCare, Guest Relations Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear 41278c, Thank you for taking the time to write your feedback. It is disheartening to know that you did not entirely enjoy your stay with us due to the issues you had with our facilities and the noise challenges you experienced. Kindly note that we do not take light of your comments. We have shared your feedback with our...

Ongwediva, Namibia
Reviewed 4 November 2015 via mobile

My experience with the hotel is one of the best ones. Clean and strategically locared. Adjacent construction is temporary and I didn't mind the little noise in the morning. I shall definitely recommend it to my friends and colleagues. Keep it up. I'm a happy customer.

Thank Ailwa
GRHIS, Guest Relations Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Ailwa, Thank you very much for the positive feedback, much appreciated. The staff and management at Holiday Inn strive to constantly ensure that our guests have a memorable stay. We looking forward to hosting you again in the near future. Regards Annisha Hoosain Guest Relations Manager

Reviewed 4 November 2015

I was there on business and school travel while there and did quite a bit of walking in the surrounding area. Other hotels in the area seemed they may be a bit fancier (perhaps more costly as well) but the service for me was great and the breakfast each morning was stupendous. The gentleman (wish I'd caught his name) making...

Thank Astridk28
GRHIS, Guest Relations Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Astridk28, Thank you so much for your review, we do appreciate it. I am glad to hear that you enjoyed the service from our kitchen staff, nothing better then starting your day with a good breakfast. My sincere apology for the inconvenience cause by the wi-fi and in the business centre. We do supply rooms with shampoo/conditioner/shower gel and...

Godalming, United Kingdom
Reviewed 3 November 2015 via mobile

Miserable old fashioned, dated decor. Tiny, depressing bedrooms. Awful room service (one bowl of soup and one glass of white wine took an hour to arrive - and the soup was cold; the wine was warm). On the upside, it's cheap. But Not a great place to return to after a tough day of meetings.

2Thank Charlie-EMPS-Henry
GRHIS, Guest Relations Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Charlie EMPS, Thank you for your feedback, we have noted your comments and will share it with our team so that we can continue to improve our services. We do wish that you would give us the opportunity to welcome you back in the future, so that we can provide you with better service. Looking forward to welcoming you...

Durban, KwaZulu-Natal, South Africa
Reviewed 1 November 2015

Stayed there on the weekend of the 24th. I have been there at least 3 times prior. New hotel , good amenities etc. My issues as ffgs : - There is major construction work going on next door. I was awoken by the sound of Jackhammers at 7am on a Sunday. ( Ill accept Saturday as a working day.) Something...

1Thank Nash_Pillay
GRHIS, Guest Relations Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Mr Nash Pillay, Thank you for your feedback. The construction work next to the hotel normally takes place between Monday and Friday. My sincere apology for the inconvenience it caused you during your stay. Please know that it is not standard practise for room service to request that you pay cash for your order. I will report this to...

Cape Town Central, South Africa
Reviewed 26 October 2015

I only stay at the Holiday Inn Sandton on business visits due to the central location in Sandton. My experience this time was extremely poor, my fridge kept on making a noise, after i reported it it was still an issue and they had to switch it off and unplug. Also, due to construction next to the hotel i was...

Thank Kamruddin2015
GRHIS, Guest Relations Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Kamruddin2015, My sincere apolgy for the inconvenience caused during your stay with us. I do understand your frustration at being woken up early by the sound of the construction noise outside. I agree with you that the staff should have informed you about the noise upon arrival. As an alternative measure we will check guest into rooms that are...

Middelburg, South Africa
Reviewed 21 October 2015 via mobile

The friendliness of the staff and their "can do" attitude was really amazing. Really comfy rooms with nice working desk and big tv. Best pillows i had in a long time apart from my own. Food was really great, and they have a free shuttle every hour to Mandela square. Will come again!

Thank Hbk2001
GRHIS, Guest Relations Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Good day, Thank you tremedously for the postive feedback. Our staff always strive to ensure that guests leave the hotel with memorable experiences. I am glad that your found your room comfortable, and that the pillows were to your satisfaction. Thank you for acknowledging the quality of food in Lettuce and Lime, our restuarant. Our guests are extremely happy with...

White River, South Africa
Reviewed 17 October 2015

Stay at this hotel very often. It's ideally located and very safe. Always clean neat and great service from the front desk, where Mpho and her team always take good care of us. The business centre, also well appointed, and the guys working there always go out of their way to assist. Even with the construction nearby there was no...

Thank Simon S
GRHIS, Guest Relations Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Simon S, We do honestly appreciate your positive feedback. It gives me so much joy and pride that you have taken the liberty to acknowledge Mpho and her team, who are doing an excellent job at the Front Desk. I'm glad that you took the opportunity to make use of the Business Centre which is conveniently situated on the...

Kununurra, Australia
Reviewed 14 October 2015 via mobile

We stayed for 1 night with early checkin, the beds are super comfy and the hotel is in a good location close to Mandela Square. Breakfast was delicious especially the eggs singing egg lady! Perfect eggs every time! Concierge arranged good well priced transport for us and the hotel is close to some nice restaurants within walking distance and we...

Thank Annambrocia
HotelStaff2015, Front Office Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Annambrocia, Thank you for taking the time to review Holiday Inn Sandton as well as your kind words. It delights me to see reviews such as yours, our team is encouraged to go beyond to ensure each guest's experience is memorable. We welcome the pleasure to welcome you back! Kind Regards, Mpho Maphomola. Front Office Manager

Reviewed 6 October 2015

We've been at Holiday Inn for 5 days. Staff at the reception desk, was inefficient, unpleasant, aways with a long sad face.... precisely the women,the youngest one.They need training on hospitality ! The room was quite ok, big Tv with a wide variety of channel. Internet slow. The lift needs to be repaired, so noisy,VERY IRRITATING.The room,EVEN AFTER CLEANING REMAIN...

Thank maria c
HotelStaff2015, Front Office Manager at Holiday Inn Sandton - Rivonia Road, responded to this review

Dear Mariac, Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. Kindly contact me directly on fom@hisandton.co.za to discuss this matter further. Sincerely, Mpho Maphomola, Fron

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Hotel & Grounds (29)
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Other (50)

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All Management Photos (50)
Hotel & Grounds (12)
Room/Suite (16)
Bathroom (2)
Dining (10)
Pool/Beach Area (1)
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Other (7)


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Holiday Inn Sandton , Rivonia Road located in the heart of Gauteng's corporate, financial and shopping mecca. This cosmopolitan hotel is in close proximity to OR Tambo International Airport, and 500 metres away from the Sandton Gautrain station. Close to numerous attractions such as the Sandton Convention Centre, Sandton City Shopping Centre and Nelson Mandela Square, Holiday Inn Sandton - Rivonia Road provides the ultimate accommodation in Sandton for any business or leisure guest. Our lobby features glittering handmade chandeliers and a 10 metre long fireplace were one can relax and surf the complimentary wireless Internet available to all guests. Within the lobby is our Chairman's bar, the perfect spot to grab a hot cup of coffee and a deliciously fresh pastry before you start your day. Indulge in a full hotel continental breakfast buffet at our Lettuce & Lime Restaurant, or enjoy a delectable meal from our a la carte menu paired with a bottle from our extensive wine list. Our state of the art conferencing facilities and professional service combine to make Holiday Inn Sandton, Rivonia Road one of the most sought conference and meeting venues in Sandton. The hotel also has a 24-hour self-service Business Centre, and 7 meeting rooms which can cater for up to 200 people, including 3 conferencing rooms on the 9th floor surrounded by stunning views of the surrounding area. Our 9th floor is also the location of our famous Skye Bar and swimming pool.Our friendly staff are always welcoming and professional, working around the clock to make your Holiday Inn stay as comfortable and memorable as possible. We pride ourselves in our excellent 24 hour room service menu as well as our amazing travel desk, which offers local attraction tips and sight seeing tours."Stay Appreciated" ... more   less 

Additional Information about Holiday Inn Sandton - Rivonia Road

Address: 123 Rivonia Road, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: €89 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Sandton - Rivonia Road 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Holiday Inn Sandton - Rivonia Road Hotel Sandton
Holiday Inn Sandton - Rivonia Road Greater Johannesburg, South Africa
Hotel Style:
#14 Business Hotel in Sandton
#16 Luxury Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Sandton - Rivonia Road staff and other travellers.
5 questions
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Cape Town, South Africa
8 months ago
Mutare, Mashonaland East, Zimbabwe
10 months ago

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Questions? Get answers from Holiday Inn Sandton - Rivonia Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room facing away from the construction.”
louiss650, 30 Mar 2017 | Read review
“Try top floors, ask for city view”
pepeyangu, 27 Mar 2017 | Read review
“If you are looking for a getaway, every room is a lovely little unique experience”
X8070ZSrobertm, 22 Mar 2017 | Read review
“top floors have better views”
130annen, 16 Mar 2017 | Read review
“Good rooms with excellent views of sandton”
455aba, 2 Mar 2017 | Read review
5 of 5