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Protea Hotel Fire & Ice! Pretoria Menlyn

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Traveller (76)
Room & Suite (54)
Dining (29)
Overview
Hotel website
221 Garsfontein Road Menlyn Summit Place Precinct, Pretoria 0181 South Africa See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Protea Hotel Fire & Ice! Pretoria Menlyn
Special Offer: 50 Shades of Fire & Ice!
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Rooms
4 Nov5 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (274)
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252 results
Traveller rating
96
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LanguageEnglish
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96
90
45
14
7
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All reviews menlyn mall infinity pool trendy hotel rooms are small room service shopping centre business stay standard room shuttle service convenient location checking out south africa breakfast was excellent breakfast and dinner easy access safe parking attention to detail
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1 - 5 of 252 reviews
Reviewed 2 weeks ago

I recently was involved in a conference of 200+ people. Some needed accommodation, meals and shuttle services. The excellent service, meals and total commitment to satisfaction makes this hotel your first choice! From the Manager, De Villiers, his front office staff all the way to...More

Thank Violetvz
Response from AnleB2, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 2 weeks ago

Dear Violetvz, It was such a great pleasure to have you stay and host a large conference with us. It is always encouraging to hear positive feedback as true GUEST feedback is our only true yardstick to witch we can measure our success in outstanding...More

Reviewed 2 weeks ago

The hotel is well located, it is close to the Menlyn Mall and close to the freeway if you want to travel to Johannesburg and OR Tambo International Airport. The rooms are well decorated albeit small. Compared to the Melrose Arch Fire and Ice, I...More

Thank SVMthembu
Response from AnleB2, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 2 weeks ago

Dear SVMthembu, Thank you so much for taking the time to share your feedback in regards to your recent visit to our property. The Fire and Ice! brand prides itself in the location is key and that our properties are not just a location, but...More

Reviewed 3 weeks ago via mobile

Pros: Check in was lovely and it was always a pleasure to walk past reception, who greeted with a smile. The rooms were beautiful, spacious and clean and I loved the open plan. The breakfast buffet was amazing - great variety. They had beautiful cupcakes...More

Thank Tshegofatso S
Response from AnleB2, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 3 weeks ago

Dear Tshegofatso S, Thank you for sharing your valuable feedback in regards to your recent stay experience with us. True GUEST feedback is the only true yardstick tho witch we can measure our GUEST service experience and celebrate the wins as well as highlight and...More

Reviewed 4 weeks ago

Had our best experience ever. The service was 5 star, way above standards, nothing you could ever wish for. One heck of an experience. Delicious food accompanied by exceptional professional service in a very comfortable environment . All accolades to to an awesome guy named...More

Thank kmaps2587
Response from AnleB2, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 4 weeks ago

Dear kmaps2587, Thank you for sharing your experience during your recent visit with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued GUEST,...More

Reviewed 15 September 2018

I stayed 5 days in this hotel. The service was not good, especially as the staff is quite unfriendly. The decoration is urban modern style, with dark grey walls, dark curtains, in a square box. It looks like a disco. The day of the check-out,...More

Thank Pietisa
Response from AnleB2, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 16 September 2018

Dear Pietisa, One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our GUEST, your feedback regarding the service our TEAM provided caught my attention. I am very sorry to...More

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About
Description
Sitting pretty in the buzzing lifestyle precinct of Summit Place in Menlyn Pretoria, Protea Hotel Fire & Ice! by Marriott(R) Pretoria Menlyn is by far the coolest hotspot in the city. Whether you're swinging More by for a designer cocktail in our trendy bar, indulging in a delicious meal in the outdoor living room, chilling in our chic rooms or getting down to business in our state-of-the-art conference spaces, every moment is designed to take your experience to a whole new level of awesome. Conveniently located just off the N1 on the Garsfontein off-ramp within easy reach of Pretoria CBD, Protea Hotel Fire & Ice! by Marriott(R) Pretoria Menlyn is slap bang in the middle of the action. Not to mention being within walking distance of Menlyn Mall, and right near the second largest number of embassies in the world (after Washington DC of course). Live it up in full colour and turn the volume to the max at Protea Hotel Fire & Ice! Menlyn Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
178
Price range
US$76 - US$152 (Based on Average Rates for a Standard Room)
Formerly known as
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn
Location
South Africa > Gauteng > Pretoria
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
178
Price range
US$76 - US$152 (Based on Average Rates for a Standard Room)
Formerly known as
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn
Location
South Africa > Gauteng > Pretoria
Photos
Traveller (76)
Room & Suite (54)
Dining (29)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Devo Z
19 January 2018|
AnswerShow all 7 answers
Response from meyerdj | Reviewed this property |
I must comment that the quality of the food is excellent, the staff in the kitchen are very professional, the food is prepared and festively presented. I am sure that the issue I had with the waiters was addressed and if... More
2
Votes
Room Tips
"If you want to sleep well, request a room far down the hall away from elevators."
rossv620
10 Aug 2018
Read review
"Request a room at a higher level as load music plays in the bar or restaurant."
lmampane
9 Jul 2018
Read review
"When making your online bookings, list your room preferences. I am sure the hotel will accommodate these..."
Douw
20 May 2018
Read review
"Insist on a room facing away from the road."
471andrev
14 May 2018
Read review
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