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Sheraton Pretoria Hotel

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Sheraton Pretoria Hotel
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447 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Washington DC, District of Columbia
Reviewed yesterday NEWvia mobile

I was looking forward to visiting this hotel and used SPG points that I have saved. The only great thing it had going for them was the location in the city of Pretoria. The hotel lobby was nice but the rooms were a big disappointment. During my stay we call d the electrical technician three time between 3-10pm to get...

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Thank drmotx
Hong Kong, China
Reviewed 2 days ago NEW

Stop over in JNB for a day, thought it may be a good idea to pick a new area to explore , so here I am in Sheraton, which is not so close to the airport, probably take you 45min to 1 hour to the hotel. And to be honest, there's not much around by walking distance, but still you...

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Thank Cath N
Reviewed 2 weeks ago via mobile

We stayed for one night (Christmas Day). Our check in and check out was very quick, the staff were professional and friendly, even when we couldn't figure out how to use the coffee machine in our room. Breakfast was fantastic, such a huge selection. Beautiful view of the pool area from our room and a partial view of the union...

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Thank Jamie-Lea B
Pascal30, General Manager at Sheraton Pretoria Hotel, responded to this review

Dear Jamie-Lea B, Thank you so much for your kind words and the detailed review you posted online. I’m really happy to know that your overall expectations were met and that you enjoyed staying with us. We are looking forward to your next visit. Warm regards,

Hogland
Reviewed 2 weeks ago

One of the nicest hotels in Pretoria. Lovely views of Union buildings, but not a lot to do in this part of town. Good rooms, we loved the coffee machine. The staff where all very friendly. Breakfast was better value for money than dinner.

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Thank Big_Red_C
Pascal30, General Manager at Sheraton Pretoria Hotel, responded to this review

Dear Big_Red_C, It's always great to receive such positive feedback and I want to thank you for taking the time to express and share your recent experience at our property. We are looking forward to your next visit. Warm regards,

Newcastle-under-Lyme, United Kingdom
Reviewed 2 weeks ago via mobile

This establishment is not up to the standards of a hotel of Sheraton's reputation. We had the misfortune to stay here, as part of a group, for one night. The hotel itself is a wonderful example of a traditional superior establishment, however it's management is not, in fact our experience showed it not to be managed. Our room was very...

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Thank steamermike
Pascal30, General Manager at Sheraton Pretoria Hotel, responded to this review

Dear steamermike, Thank you for taking the time to share your recent experience at our property online. I'm really sorry that we failed to meet your expectations and would like to offer you an apology for the humiliation and inconvenience that was caused at check out. I can assure you that its not reflective of our usual standards and I...

Kampala, Uganda
Reviewed 3 weeks ago

We enjoyed a short stay at this hotel and it made our visit to Pretoria special.. Receptionist and doorman were fantastic! Room had fabulous views. High quality property. Breakfast was the best - large selection of choices and attentive, kind waitstaff. Stay here! You won't regret it.

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Thank Nicholas256
Pascal30, General Manager at Sheraton Pretoria Hotel, responded to this review

Dear Nicholas256, Thank you for sharing your wonderful experience online and recommendation. I'm glad you enjoyed staying at our property, as well as all services provided. Your kind words of appreciation was shared with the whole team and we're looking forward to your next visit. Warm regards,

Reviewed 3 weeks ago

Stayed in room 204 from 12th December on 2nd floor, fantastic environment, state of the art hotel, very spacious restaurant and rooms. very good compound and friendly staff. My room was partly facing union buildings and the pool which had a good view. I enjoyed my 14 night stay and recommend the hotel to everyone visiting Pretoria. The place Is...

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Thank Judy M
Pascal30, General Manager at Sheraton Pretoria Hotel, responded to this review

Dear Judy M, Thank you for taking the time to share your wonderful experience online. It's great to see that you enjoyed your Christmas Holiday at our property and the view from your room. Commending the associate for their friendliness is truly appreciated. Our associates love what they do and it was a pleasure to attend to your dietary requirements....

Reviewed 11 December 2016

I booked 8 rooms for myself and my team for an eight day project in Pretoria. Every hotel employee from the front desk to the concierge to house keeping provided us with exceptional service. The rooms and the beds in particular are exceptionally comfortable. Bathrooms perfect and the WiFi one of the best I have experienced in this country. Lovely...

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Thank David A
Pascal30, General Manager at Sheraton Pretoria Hotel, responded to this review

Dear David A, Thank you for taking the time to fill out a review and sharing your wonderful experience online. Our associates love what they do, are committed to excellent customer care and it’s great to see that they’ve succeeded in exceeding your expectations. Your kind words of appreciation were shared with the whole team. We are looking forward to...

Reviewed 10 December 2016

Opposite union building. The rooms are good if you get upgraded to the suites. The location is ok, the manager is helping. The breakfast was good with lot of varieties. It provides a good option for busniess travellers

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Thank Ankit G
Pascal30, General Manager at Sheraton Pretoria Hotel, responded to this review

Dear Ankit G, Thank you for your short and positive review. It's always great to know when our guests had a memorable experience. We are looking forward to your next visit. Warm regards,

Dorset, United Kingdom
Reviewed 8 December 2016

Good place to stay although not central. Opposite the Union Building which is an interesting place to visit. Not much in the immediate vicinity other than that. Hotel is nice and service was good. Slightly 'corporate' but the staff are very friendly and the facilities are good, including a small pool withoutside bar.

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Helpful?
Thank holiday-junkee
Pascal30, General Manager at Sheraton Pretoria Hotel, responded to this review

Dear holiday-junkee, Thank you for sharing your comments online. It's good to see that you enjoyed your stay. Commending the associates for their friendliness is highly appreciated and your kind words were shared with the whole team. We are looking forward to your return. Warm regards,

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Sheraton Pretoria Hotel, situated within the heart of South Africa's dazzling capital city. With sweeping views that command all of Pretoria, exquisite marble flooring, and custom-designed furnishings, our hotel exemplifies beauty and service excellence in the Jacaranda City. After a busy day, return to the comfort of our 175 guest rooms and suites. Bring your friends, colleagues, or loved ones along for a mouth-watering buffet meal at Magnolia restaurant. ... more   less 

Additional Information about Sheraton Pretoria Hotel

Address: 643 Corner of Church and Wessels Streets, Pretoria 0007, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: €78 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Pretoria Hotel 5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Sheraton Pretoria
Pretoria Sheraton
Hotel Style:
#5 Romantic Hotel in Pretoria
#5 Spa Hotel in Pretoria
#8 Luxury Hotel in Pretoria
#9 Business Hotel in Pretoria
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Pretoria Hotel staff and other travellers.
2 questions
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Oxford, United Kingdom

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Questions? Get answers from Sheraton Pretoria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the pool and beautiful building located behind the hotel. Amazing!”
 of 5 bubbles Nicholas256, 29 Dec 2016 | Read review
“Rooms facing the pool are sunny and very quite.”
 of 5 bubbles judymI4537FK, 27 Dec 2016 | Read review
“Choose higher floors with balconies facing union building”
 of 5 bubbles , 10 Dec 2016 | Read review
“the hotel will help you pick a room. Then just relax in your room wearing one of the thick plush bathrobes....”
 of 5 bubbles ConnieG69, 16 Nov 2016 | Read review
“Ask for a room on the 6th/ 7th floors if possible possibly facing the union buildings for a beautiful view.”
 of 5 bubbles NixH_13, 1 Nov 2016 | Read review
5 of 5
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