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The hotel itself is stunning, boasting high ceilings; lighting suited for a production stage which casts a warm and dazzling tone throughout the entire hotel; to the incredible restaurant, entertainment, and other amenities.
The rooms are spacious, well decorated, and you're bound to get a...More
The hotel is ok in term of room and accommodation. However the service is ... well there is no service .. to find a waiter at the breakfast, it is impossible.if you want to have lunch be prepared to wait at least an hour to...More
Thank Brieuc M
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 3 weeks ago
Dear Brieuc M,
Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve the service, especially in the restaurant.
I want to offer you an apology for not meeting your expectations and...More
Good location. Beautiful view of the union buildings. Beautiful room number 425. Warm welcome at reception. Good service from the porters.
Parking R80 per night.
Breakfast, although it’s a beautiful room the food buffet does not have a good variety.
Good room service and they...More
The staff is very attentive, knowledgeable, and helpful. The room was large, the bed very comfortable, and looked out onto the Union Buildings. The pool area is beautiful with a view of the park and the Union Buildings. We thought the breakfast buffet was a...More
Stayed here for 3 nights on a business trip. Good hotel with nice, clean and spacious rooms, with all the amenities you would expect from a Sheraton. There was the added touch of a Nexpresso machine in the room. One of our rooms had very...More
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your... More
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your room. However, signing up as an SPG member is free and simple, and in my opinion well worth it even if just for the free wifi for your stay.