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Garden Court Hatfield

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Garden Court Hatfield
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185 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Polokwane, South Africa
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2016

I stay at a number of Garden Courts around the country. Normally the rooms are acceptable, staff are friendly and my stay is comfortable. After checking in, I get informed that I will be charged to park at the hotel! This is a rip-off! I can understand if parking is charged to visitors to the hotel but certainly not to... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank waynec476
GMHatfield, General Manager at Garden Court Hatfield, responded to this review

Dear Sir, We appreciate your feedback and can understand your sentiment to pay for parking. Unfortunately, as crime has increased in our country we strive to ensure the safety of our guest’s vehicles are secured as much as possible by having security guards, parking booms that avoid tail gaiting and spikes. The R10 parking fee per day is by no... More 

Durban, South Africa
2 reviews
Reviewed 27 September 2016

Menus did not cater for Muslim/Vegetarian diet. Reception staff unfriendly & poor communication skills.However the rooms were clean & comfortable.With regards to menus, a more healthy diet with more vegetarian & seafood options would be welcome

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 356shereenb
Stutterheim, South Africa
2 reviews
Reviewed 17 September 2016

The hotel is so welcoming and stay there was so refreshing . Staff are so helpful all the time. My surname was slept wrongly by the travel agent . Hotel staff took their time to assist me and eventually my booking was confirmed. Cleanliness and general service is excellent.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank perseverance2016
Bernie H, General Manager at Garden Court Hatfield, responded to this review

Dear Perseverance2016, Thank you for your review and for choosing our hotel.I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. More 

Durban, South Africa
Level Contributor
4 reviews
3 hotel reviews
Reviewed 17 September 2016

My stay was an overall good experience. I like the way staff treat you especially when they know you are one of the regulars, like my favorite table was reserved for me as I entered the restaurant. The barman also went the extra mile. I had a guest with me for dinner and I appreciated the way the staff treated... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank kumadhavathim
Bernie H, General Manager at Garden Court Hatfield, responded to this review

Dear Kumadhavathim, Thank you for staying with us agian. We appreciate your loyalty and your continued trust in our hotel and our staff. More 

Polokwane, South Africa
1 review
Reviewed 13 September 2016

The hotel is very Cormfortable, friendly staff. Only challenge is access when driving from west(CBD) I can't image cross on a busier times of the day. but the overall experience it's something worth recommending to friends and relatives.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank tshilidzin2016
Bernie H, General Manager at Garden Court Hatfield, responded to this review

Dear Tshilidzin2016, I am glad to hear that you enjoyed your stay with us and that you would recommend us to friends and relatives. We hope to welcome you back to the hotel in the near future. More 

Cape Town Central, South Africa
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 September 2016

The Hotel only had one lady at the reception desk at 17h30 on a week day. This resulted in a lengthy wait in the lobby while the lady tried valiantly to assist us. This is indicative to poor planning. The room was comfortable and breakfast made special by the friendly staff.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Chris F
Bernie H, General Manager at Garden Court Hatfield, responded to this review

Dear Chris, Thank you for your review. I am glad to hear that overall your experience was positive. However, I apologise for the inconveniences that you experienced on arrival and have communiacted to the concerned staff. More 

Coastal South Carolina, South Carolina
1 review
Reviewed 11 September 2016

The broken shower just spoiled the whole stay... Walking out of a shower to a water filled floor was disgusting. And waking up in the morning to walk on that water again while you try brushing your teeth... Worse experience! But I am sure next weekend I'll get a better room.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank zinhlejobe
Bernie H, General Manager at Garden Court Hatfield, responded to this review

Dear Zinhlejobe, Thank you for your candid feedback. I am sorry to hear that your stay at the hotelwas not up to par.Please note that this information has been passed on to our concerned staff. I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. More 

Kimberley, South Africa
1 review
Reviewed 4 September 2016

The service was good overall except the space for the laptop in the room. this becomes necessary if you have to do a report whilst in your room. The data bundles should be made available at the reception if you need to buy them. it is safer than giving your credit card details to some-one you do not know.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank sandisoc
Ermelo
1 review
Reviewed 29 August 2016

Thank you for your excellent service and friendly staff. We will visit again. I will recommend Garden Court Hatfield to anybody that are traveling to Pretoria. Garden Court Hatfield best value for your money.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 416markom
Bernie H, General Manager at Garden Court Hatfield, responded to this review

Dear 416markom, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! More 

Cape Town, South Africa
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 August 2016

This hotel is close to the Highway, close to Loftus Versveld Stadium, close to restaurants. This is such a convenient hotel which is quite if you ask for a garden facing room. Excellent breakfasts and buffet dinners.

Helpful?
Thank Jenny W
Bernie H, General Manager at Garden Court Hatfield, responded to this review

Dear Jenny, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.Looking forward to seeing you again soon. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Services
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located close to the CBD, the Garden Court in Hatfield, Pretoria offers easy access to the CBD, to the national highways, gautrain and to historical sites such as the Voortrekker Monument and the Union Buildings. Offering the affordability and modern facilities that characterize Garden Court hotels, this hotel is the perfect destination for regular visitors to Pretoria, who appreciate good, old-fashioned value for money in conjunction with warm hospitality and personalised service. ... more   less 

Additional Information about Garden Court Hatfield

Address: Cnr End & Pretorius Street | Kempton Park, Pretoria 1620, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: €85 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hatfield 4*
Number of rooms: 366
Reservation Options:
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Also Known As:
Garden Court Hatfield Hotel Pretoria
Hotel Style:
#4 Luxury Hotel in Pretoria
#4 Business Hotel in Pretoria
#6 Romantic Hotel in Pretoria
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Questions & Answers

Questions? Get answers from Garden Court Hatfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room at the back of the hotel”
 of 5 bubbles VanRiebeeck, 26 Nov 2016 | Read review
“rooms on the south side are quieter”
 of 5 bubbles 147quintond, 23 Aug 2016 | Read review
“i always ask for a room away from the front on the hotel as it is quieter”
 of 5 bubbles debrag99, 22 Aug 2016 | Read review
“If you need to work after hours, please request a room away from the Road.”
 of 5 bubbles roshineepropconsult, 25 Jul 2016 | Read review
“Close to the Hatfield plaza, and main entry into Pretoria”
 of 5 bubbles letladil, 10 Apr 2016 | Read review
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