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Southern Sun Newlands

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Southern Sun Newlands
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369 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Gauteng, South Africa
Reviewed 3 weeks ago via mobile

The warm friendly welcome from all the staff renewed my faith in the South African hospitality industry. all the staff was very attentive to ensure we have a wonderful stay. Even the maintenance staff enquired if we were happy with our room. Thanks to all the staff at Newlands Sun from the chefs for the wonderful tasty food, to the...

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Helpful?
Thank Sakiwi04
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. The team and I are most pleased to know that you had an enjoyable stay. Please know that I shall share your feedback and you can be rest assured that the team will be most delighted. I wish you and your family well for the New Year and...

Johannesburg, South Africa
Reviewed 3 weeks ago

I stayed here with family and friends. Well-trained staff attended to our every need with a smile and warm, friendly service. Superb breakfast, clean rooms and fantastic value for money - I can certainly recommend this hotel!!!

Review collected in partnership with Tsogo Sun Hotels
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Thank mduplessis2016
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. We are most pleased to know that you had an enjoyable stay and that we could make your stay that much more comfortable. The team and I wish you well for the New Year and hope to host you in our hotel, in the not too distant future....

Carmarthen, United Kingdom
Reviewed 4 weeks ago

Service and quality are exceptional and deserve 5*. Catering for families would project this facility as the place to be out of the congested city. Rooftop pool with bar/restaurant maybe a gym would be a 5 star facility.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank avashsingh
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. I am most pleased to know that you had an enjoyable stay. I shall definately inform the rest of the team regarding your comments. We look forward to welcoming you back to our hotel soon. Kind Regards Nabila Cassim Deputy General Manager

Durban, South Africa
Reviewed 4 weeks ago

This hotel is to be congratulated on getting every aspect right. The staff were AMAZING - they couldn't be more helpful, from the parking attendant right through to the dining room staff. Their extra touches made us feel so welcome and happy to come home to every evening. The only negative is that there is no pool.

Review collected in partnership with Tsogo Sun Hotels
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Thank 224wendyannw
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for your custom and for your delightful feedback. I am most pleased to know that you had an enjoyable stay and that the staff could add to your comfort. We look forward to welcoming you back to our hotel soon. Kind Regards Nabila Cassim Deputy General Manager

Durban, South Africa
Reviewed 14 December 2016

Great taste for décor in the rooms, spacious, neat very nice views. the food in the Hotel downstairs is great a bit on the expensive side, but value for money. We travelled on business for two days, and were treated with great respect, breakfast was a variety.

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Thank 498fionap
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands. The team and I are most pleased to know that you had an enjoyable stay and that you were comfortable. I shall be sure to inform the rest of the team. They will be delighted! We look forward to welcoming you back to our hotel, in the not too distant future. Kind...

Durban, South Africa
Reviewed 9 December 2016 via mobile

My colleagues and I had a 3-night day at the Southern Sun Hotel in Newlands. The professionalism of the security at entrance, the Porter Moegamed, the Night Manager Ricardo Lourens are to be commended. Ricardo is to be especially thanked for making us feel so welcome and at home with his friendly demeanour. Great breakfast, friendly waitresses and waiters accommodating...

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Thank Sarah K
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands. The team and I are most pleased to know that you had an enjoyable stay. Please know that I shall pass on your complimentary feedback to the rest of the team and in particular Moegamed, Richard and the waitering staff. They will be so delighted! Furthermore we look forward to hosting you...

Nairobi, Kenya
Reviewed 7 December 2016

My wife and I traveled to Cape Town on business and stayed at the Southern Sun. From the moment we arrived until the time we left we were given personal, sincere attention. They did a great job of recommending attractions and helping us get the most out of our time there. Hotel is wonderfully decorated and the food is delicious....

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Thank Robert R
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands. The team and I are most pleased to know that you had an enjoyable stay and that we could add to your comfort. We look forward to welcoming you back to our hotel soon. Kind Regards Nabila Cassim Deputy General Manager

Rawsonville, South Africa
Reviewed 5 December 2016

All the hotels can go and learn how excellent service should be done. Excellent not good enough for them there should be 5 more stars to do justice to all the staff. Even the porters know what good service mean. Thank you wish I can return again

Review collected in partnership with Tsogo Sun Hotels
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Thank 116psd
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands. The team and I are delighted to know that you had a great stay and that the staff could add to your comfort. I shall be sure to share your feedback with the rest of the hotel. We look forward to welcoming you back to our hotel soon. Kind Regards Nabila Cassim...

Hermanus, Western Cape, South Africa
Reviewed 30 November 2016

We stayed 3 nights with visiting Pakistan Cricket Team in this beautiful Hotel. Rooms are modern and beautiful, Internet is very fast, very Clean Hotel, Very Tasty, healthy and full of variety Breakfast. Attentive Staff, Very helpful Reception Staff and best among them is Ms. Nabila the Dy. G,M of the hotel. She personally welcome each and every Cricket Team...

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Thank TikkaPalace
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you so much for your custom and for staying at Southern Sun Newlands. It was indeed a pleasure to host you and the team in our hotel. In addition to the above, I shall definately inform the rest of the team about your Complimentary comments. Please know that they will be as delighted as I am. Furthermore I thank...

Johannesburg, South Africa
Reviewed 30 November 2016

Having stayed in 5 star establishments in the Cape Town area, I was skeptical about booking at the Southern Sun Newlands, however, that was certainly put to rest. From the moment I arrived, I felt welcome and the staff were extremely helpful and courteous, and had a genuine sincerity in their interaction with me. I would highly recommend this hotel...

Review collected in partnership with Tsogo Sun Hotels
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Thank clariei2016
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for your custom and for staying at our hotel. I am so pleased that you had an enjoyable stay and that your interactions with our staff were great. Thank you for giving us an opportunity to host you! It was a pleasure to meet you, upon your departure. The team and I look forward to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
For travellers that prefer to be outside the city centre, the Southern Sun Newlands is the perfect choice in Cape Town. Situated in this leafy garden suburb the hotel is close to the city and its many attractions, but quiet enough for a restful night’s sleep. The decor of the hotel is truly African and luxurious and its proximity to both the Newlands cricket and rugby stadiums is a bonus for many visitors. ... more   less 

Additional Information about Southern Sun Newlands

Address: 7 Main Road, Newlands 7700, South Africa
Region: South Africa > Western Cape > Cape Town > Newlands
Price Range: €111 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Newlands 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Southern Sun Newlands Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Newlands staff and other travellers.
2 questions
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10 days ago
Bern, Switzerland
10 months ago

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Questions? Get answers from Southern Sun Newlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior Rooms, higher floors facing the mountain always a good option.”
 of 5 bubbles mohammedm997, 16 Jan 2017 | Read review
“accesability we could get around anywhere from where the hotel is situated.”
 of 5 bubbles 498fionap, 14 Dec 2016 | Read review
“Ask to have your special needs or wants to be kept on-line. Example if you only like a shower or bath and shower in your room.”
 of 5 bubbles pearlm26, 13 Oct 2016 | Read review
“Ask for a mountain view room”
 of 5 bubbles elmarien2016, 13 Aug 2016 | Read review
“Mountain view higher floor level”
 of 5 bubbles Gilda18, 20 Jun 2016 | Read review
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