We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Southern Sun Newlands

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Management photos
Southern Sun Newlands
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

353 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Southern Sun Newlands
See the most recent reviews
Showing 347: English reviews
Ann Arbor, Michigan
Reviewed 3 weeks ago

At the end of my stay at this very good hotel I got food poisoning at a Cape Town restaurant. The manager was kind enough to arrange a VERY late check out and I was grateful. Beyond that, the staff was comparably solicitous and friendly. My only suggestion would be to school the reception desk employees on greater knowledge of...

 Report
Helpful?
Thank O1921NRsarahf
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. I am so sorry to hear about the food poisoning, but also pleased that we could assist with a late check out. In addition to the above I have had a word with our Front Office Manager with regards to the front desk staff that needs to be...

Johannesburg, South Africa
Reviewed 1 November 2016

This was my first time in this hotel due to a quick meeting here. I was very impressed, especially by the friendy and helpful staff. No complaints whatsoever! The hotel is up to the usual Southern Sun standard, and the location is convenient for sporting events at Newlands cricket ground as well as the rugby stadium. The veiw of the...

 Report
Helpful?
Thank chiqpc
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. I am most pleased to know that you had an enjoyable stay and that the staff could make your stay that much more comfortable. The team and I look forward to welcoming you back to our hotel soon. Kind Regards Nabila Cassim Deputy General Manager

Johannesburg, South Africa
Reviewed 29 October 2016

Minute bathroom and well below the standard expected in such a hotel. Airconditioning while on is noisy and therefore needs to be switched off while sleeping. Opening the window is not a great idea because of the traffic noice.

 Report
Helpful?
Thank Martin V
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying with us and for your detailed feedback. Our Maintenance Manager, Clinton Yon, advised me of the feedback that you informed him about at Breakfast. Please accept my sincerest apologies for the inconvenience that you experienced in your room. Furthermore please know that these issues will be attended to. Whilst I know that my apologies will not...

Nairobi, Kenya
Reviewed 27 October 2016

Not very pleasant experience with the staff who handled me. There seems to be no coordination of information given to guest, no coordination of reception with the reservations office. I din't like my experience there.

 Report
Helpful?
Thank georgeo775
Nabila C, Manager at Southern Sun Newlands, responded to this review

Greetings and I trust you are well. Thank you for taking my call last week. Once again, please accept my sinerest apologies for the inconvenience that you experienced due to your reservations being incorrect. As discussed this is not the standard that we pride ourselves in and you can be rest assured that this will not recur. Please do take...

Johannesburg, South Africa
Reviewed 18 October 2016

The hotel is brilliantly located within walking distance from Newlands Cricket Stadium (and Newlands Rugby Stadium). The room was clean and comfortable. The only drawdown was the noise of the heater / air conditioner. It made an awful noise that makes sleeping near impossible. An excellent buffet breakfast was included.

 Report
Helpful?
Thank jacop460
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. Please accept my apologies for the noisy airconditioner in your bedroom. I have escalated this matter to our Maintenance Manager. Furthermore I am most pleased to know that you found the clean and comfortable as well as the breakfast being excellent. I shall be sure to share your...

Juba, South Sudan
Reviewed 14 October 2016

I was there for a training. I enjoyed it. I ONLY didn't feel well for not receiving slipper as I didn't go with a pair. I did ask for it, but was assured to receive while it didn't happen till I left the hotel. I would therefore, like to suggest that let there be pairs of slippers in each room...

 Report
Helpful?
Thank kandyangj2016
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. Please accept my apologies due to the fact that you did not receive a pair of slippers in your room, after you were assured that you would receive it. We place gowns and slippers in our Suites, as part of the offering of those particular rooms. Furthermore I...

Durban, South Africa
Reviewed 13 October 2016

Our room was very clean. By far the cleanest Sun hotel we have used thus far. The staff is friendly yet professional. The breakfast was good. Lots of fesh foods to choose from. First impressions are lasting impressions! We will go back.

 Report
Helpful?
Thank pearlm26
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. The Team and I are most pleased to know that you had an enjoyable stay and that we could make your stay that much more comfortable. We look forward to welcoming you back soon. Kind Regards Nabila Cassim Deputy General Manager

Abuja
Reviewed 13 October 2016

The hotel is well situated right on the main road in Newlands. The rooms are clean and comfortable..the shower pressure though needs to be improved and my heater cum A/C made some noise when in operation. By and large a good,clean and comfortable hotel suited more for business visitors than holidaying families. Stayed for a week so had breakfast every...

 Report
Helpful?
Thank Bamiworldtraveller
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your detailed feedback. I shall definately pass on your feedback to Luleka and the front desk staff. Please know that they will be delighted to know that they could make your stay that much more comfortable. In addition to the above I shall also take up the maintenance issues you...

Vasteras, Sweden
Reviewed 10 October 2016

Warm and welcoming hotel with friendly staff and excellent breakfast. The room was ok in size and was cleaned beatyfully every day. The hotel is very close to Cavendish mall which has a lot of good shopping. The hotel is also close to Newlands stadium with the possiblity to watch high quality rugby matches. Reasonable close to both Water Front...

 Report
Helpful?
Thank 803kentj
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands. The team and I appreciate your custom as well as your feedback. We are most pleased to know that we could make your stay that much more comfortable. We look forward to welcoming you back to our hotel soon. Kind Regards Nabila Cassim Deputy General Manager

Benoni, South Africa
Reviewed 4 October 2016

I have gotten use to a good, clean and warm service at SS Newlands over the years. My disappointment was that as a frequent guest I as disadvantaged due to high occupancy and did not receive a more favourable rate. The other thing that was lacking for guest like me with a quick busy overnight trip arriving very late and...

 Report
Helpful?
Thank yusuf1209

99 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (60)
Viewed
Dining (7)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (11)
Viewed
View from Room (9)
Viewed
Bathroom (2)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (6)
Viewed
Dining (13)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (12)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Newlands
0.7 km away
Vineyard Hotel
Vineyard Hotel
#1 of 3 in Newlands
1,150 reviews
0.1 km away
Park Inn by Radisson Cape Town Newlands
4.5 km away
DoubleTree by Hilton Cape Town - Upper Eastside
Show Prices
Show Prices
Show Prices
7.7 km away
Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Tow...
#32 of 106 in Cape Town Central
1,652 reviews
7.0 km away
Taj Cape Town
Taj Cape Town
#17 of 106 in Cape Town Central
1,518 reviews
9.9 km away
The Hyde All-Suite Hotel
The Hyde All-Suite Hotel
#23 of 106 in Cape Town Central
408 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
For travellers that prefer to be outside the city centre, the Southern Sun Newlands is the perfect choice in Cape Town. Situated in this leafy garden suburb the hotel is close to the city and its many attractions, but quiet enough for a restful night’s sleep. The decor of the hotel is truly African and luxurious and its proximity to both the Newlands cricket and rugby stadiums is a bonus for many visitors. ... more   less 

Additional Information about Southern Sun Newlands

Address: 7 Main Road, Newlands 7700, South Africa
Region: South Africa > Western Cape > Cape Town > Newlands
Price Range: €111 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Newlands 4*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with Orbitz, TripOnline SA, Hotels.com, HotelTravel.com and Travelocity so you can book your Southern Sun Newlands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Newlands Cape Town, South Africa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Newlands staff and other travellers.
1 question
Ask a question
Bern, Switzerland
9 months ago

See all questions (1)

Questions? Get answers from Southern Sun Newlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to have your special needs or wants to be kept on-line. Example if you only like a shower or bath and shower in your room.”
 of 5 bubbles pearlm26, 13 Oct 2016 | Read review
“Ask for a mountain view room”
 of 5 bubbles elmarien2016, 13 Aug 2016 | Read review
“Mountain view higher floor level”
 of 5 bubbles Gilda18, 20 Jun 2016 | Read review
“Mountain view is quite nice.”
 of 5 bubbles Catell0L, 28 May 2016 | Read review
“Check which bathroom facilities are available, especially for the elderly”
 of 5 bubbles sharonw336, 11 Mar 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay