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Courtyard Hotel Rosebank

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165 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Cape Town, South Africa
Reviewed yesterday NEW

They treat you as a criminal on reception. Paid EFT, received confirmation that they received payment and then still tell you they can not trust you because your payment can bounce and also they will take a risk by not using same card.

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Helpful?
Thank sfaure2017
Nashville, Tennessee
Reviewed 1 week ago

This is a winner for the Rosebank area. Shopping, food options, tour buses, and more are all within walking distance. Courtyard is not just a word in this hotel's name, but an apt description of the style and layout. We had a great suite with micro-kitchen, living and dining are, and bedroom. Our space was kept squeaky clean and the...

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Helpful?
Thank tnmarky
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us. We are glad you enjoyed the style and ambience of the hotel, our helpful and friendly staff as well as the hotel's location and facilities. We look forward to giving you a warm welcome again soon.

Brest, France
Reviewed 4 weeks ago

This is great hotel to be close to the mall. But I didn't feel safe when I was here, though nothing was stolen. The stuff was friendly and welcoming, it was easy for us to go out to the mall and eat. The bed was comfortable to sleep in.

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Helpful?
Thank abigailkope
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us. We are so happy that you enjoyed the convenience of the hotel’s location and found our staff so helpful and friendly - key components that we pride ourselves on! We look forward to having you stay with us again. We do hope that next time you will feel safer during your stay with us.

Reviewed 14 February 2017

The Court Yard is very centerally situated, just opposite the Rosebank Mall. I have been back to the Court Yard on serveral visits to South African because of the convience. The rooms have a little kitchenette which was good for morning snacks before going off. The rooms are clean but I find that the buildings are a bit run down...

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Helpful?
Thank Georgene Z
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us. Thank you for taking the time to post your review, and on behalf of the hotel, we apologise that your experience with us was not exceptional, as it should have been.

Reviewed 12 January 2017

We've been staying fairly regularly at the Courtyard Rosebank for several years but I get the sense things are slipping a bit. Admittedly we didn't see the staff we usually meet so that might be part of it but things didn't seem quite the same. The staff we did see weren't particularly friendly or welcoming. The hotel seems a little...

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Helpful?
Thank RichardHarriman
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us. We’re sorry you did not receive your usual high standard of service and will look into the points you have raised. Please give us another chance to impress.

Reviewed 22 November 2016

I checked in at the Courtyard Hotel Rosebank in November 2016, to attend a conference in Johannesburg. On my second evening in the city, while out, I was robbed and everything was taken -- wallet, cash, phone, iPad, credit cards, wedding ring, watch. I miraculously made it back to the Courtyard Hotel Rosebank, where I informed the front desk staff...

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Helpful?
3Thank jamescT4210IM
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

We are sorry to hear about this incident. Please note that after investigating this matter, we do not have any evidence of this booking at our hotel and the general manager has not received any written communication regarding this event. As a result, at this stage we are not able to make any further comments in this regard. Please feel...

Pietermaritzburg, South Africa
Reviewed 22 November 2016

Courtyard Hotel Rosebank Johannesburg ! A reliable favorite, with all the luxuries. Highly recommended, comfortable, quiet suite accommodation with a full lounge and 2 televisions one in the bedroom and one in the lounge (all part of your accommodation) air con and self- catering facilities, with easy access to all roads. Delicious breakfast and lovely courtyard setting to enjoy the...

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Helpful?
Thank anne m
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us and for the great review, Anne. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Denver, Colorado
Reviewed 25 October 2016 via mobile

Clean rooms, polite staff. Nice pool, right across the street from a great African market. Gorgeous breakfast buffet: toast smoked salmon, pancakes, eggs your way, fresh coffee, cereal, bacon, beans....the neighborhood behind is full of jacarandas in bloom. And to top it off: complimentary sherry. Still deciding if that was better than Chocolate chip cookies they hand out in the...

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1Thank Uluwhehi
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us and for the great review Uluwhehi. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

cape town
Reviewed 20 October 2016

I think the best thing about this hotel is it's location. Right across the street from the trendy Rosebank Mall and most importantly a Gautrain station, which means you can literally go from there to anywhere in Gauteng. Their breakfasts are spectacular. The accommodation is sufficient. We ALWAYS stay there nevermind what we are in Gauteng for. If I travel...

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Helpful?
Thank scarletmat
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Nairobi, Kenya
Reviewed 28 September 2016 via mobile

The property offers B&B facilities. I made my reservation and settled the account online with ease; online bookings are priced lower than walk in reservations. Rooms include living space with a kitchenette, dining area and rest area. The bedrooms are a tight squeeze for double beds but served us just fine. Johannesburg experienced a cold drift during my stay so...

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Helpful?
Thank Mkenya Msafiri O
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hotel is situated in prestigious Rosebank on Oxford Road, opposite the Gautrain Rapid Rail station. Major shopping centres, craft markets, restaurants and cinemas are all within walking distance. The hotel is easily accessible to all motorways linking the key business centres in Gauteng. ... more   less 

Additional Information about Courtyard Hotel Rosebank

Address: Cnr Oxford& Tyrwhitt Ave | Rosebank, Johannesburg 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: €109 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Hotel Rosebank 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Courtyard Rosebank Hotel Rosebank
Courtyard Hotel Johannesburg
Courtyard Johannesburg
Hotel Style:
#25 Business Hotel in Johannesburg
#26 Luxury Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Hotel Rosebank staff and other travellers.
6 questions
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Questions? Get answers from Courtyard Hotel Rosebank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner unit best for access”
 of 5 bubbles sfaure2017, 23 Mar 2017 | Read review
“Rooms closer to the entrance might not be most quiet, but the ones at the back are quite far trek from Reception.”
 of 5 bubbles scarletmat, 20 Oct 2016 | Read review
“Ground floor rooms are easily accessible to disabled persons”
 of 5 bubbles Shipango, 1 Jun 2016 | Read review
“The suites are ideal for our purpose.”
 of 5 bubbles ErmaP, 13 May 2016 | Read review
“I enjoyed my stay in the C Block but I am tempted to believe that most, if not all rooms are the same.”
 of 5 bubbles mmabaledis, 4 Apr 2016 | Read review
5 of 5