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Four Seasons Hotel The Westcliff Johannesburg

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Four Seasons Hotel The Westcliff Johannesburg
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411 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Reviewed 14 January 2017 via mobile

Bathtoom toilet broken, shower broken, bed matress to soft , bad service, it takes 40 minutes for a coffee, they forget your order, they don t replace shower gel. Poor service orverall. Nice spa, safe hotel, large bedrooms.

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3Thank Cristina G
London, United Kingdom
Reviewed 12 January 2017

Stayed in Johannesburg for two nights at the start of wonderful visit to South Africa. The hotel is very nice, the rooms were pleasant and the staff were very accommodating and friendly. The location is great, feels suburban but easy to get everywhere. Considering it is quite a new hotel, I thought the rooms looked a bit dated. The restaurant...

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Thank HRH-Bettina
Reviewed 11 January 2017

Every moment of the our stay was impeccable. The professional, knowledgeable and friendly staff gives one a genuine feel Attention to details from room designs to a charming hill side locations looking onto the worlds largest urban forest The pool temperature for an early morning swim was just perfect

Review collected in partnership with Four Seasons
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Thank Sabine L
Reading, United Kingdom
Reviewed 8 January 2017

I'm generally a big fan of Four Seasons but was disappointed with this visit. The hotel is large, so feels like a new Hilton, i.e. lacks the personal touch. The standard of service is variable, with some excellent staff but also a number that need to be retrained or moved on. I'd stay here again and hope they can continue...

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2Thank 1FussyTraveller
Bangkok, Thailand
Reviewed 6 January 2017

The staff at the reception was warm and friendly at check in, ever ready to help and assist in any request. All the rooms are built on the hill which extend a great view of the city. Need a cart to get to your room or you could take a leisurely walk. Great holiday mood and wished I could stay...

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Thank Lesttan
Oslo, Norway
Reviewed 6 January 2017 via mobile

They sure know how to charge you but service doesn't come close to the room rate level. One can wait for a bucket of ice for 4hours! Minibar got never refreshed even after asking for it... Wouldn't stay there again. Too high value for average service.

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1Thank ChrissyFontes
St Albans, United Kingdom
Reviewed 5 January 2017

We stayed one night this property in November 2016 while in Johannesburg for a quick visit. We decided to take advantage of their "brunch and room" rate, as we had eaten brunch at the venue before and remember it fondly. Overall, the hotel experience was very good. Everyone was very helpful. We had a lovely room which is tastefully appointed....

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1Thank Grant H
Reviewed 5 January 2017 via mobile

The hotel has 5 star facilities, however their service is extremely poor. During our 3 day visit at this hotel, we felt the hotel did not pay attention to our needs. At the time of check in, we requested for our breakfast to have some vegetarian or vegan options. They were only operating one restaurant flames in the evening (which...

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1Thank Rewrat
Edinburgh, United Kingdom
Reviewed 4 January 2017 via mobile

The hotel is located in an upmarket Westcliff area of Johannesburg. It's situated on a cliffside with beautiful views of the city. Our great experience started even before our arrival when contacting their concierge about various transport options who answered our queries same day. Check in was very smooth and we were promptly taken by a buggy to our room...

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Thank pat181
Atlanta, Georgia
Reviewed 2 January 2017

Felt very safe, the staff was very accomodating with us needing 2 roll away beds, and very late checkout at 2pm. Food is good at Flames, but very expensive even for US standards. Check out the gift shop, some very unique gifts from the Karoo that are hard to find elsewhere.

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Thank Travelmonger31

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Four Seasons Hotel Westcliff Johannesburg welcomes you to a self-contained sanctuary in the affluent Westcliff residential area. Perched on a cliffside, this resort-style retreat offers panoramic views over the neighbouring Johannesburg Zoo and the dense tree canopy of the city's prestigious northern suburbs. The ambience is like a sun-splashed Mediterranean village laced with courtyards, fountains and gardens. Fully transformed, the hotel's 117 guest rooms and suites offer cool, contemporary decor inspired by modern Africa. Four Seasons Hotel Westcliff Johannesburg is a lively social hub for the city's elite, and the first choice for business and holiday travellers - providing a pampering start or finish for a South African safari. ... more   less 

Additional Information about Four Seasons Hotel The Westcliff Johannesburg

Address: 67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa (Formerly The Westcliff)
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: €265 - €428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel The Westcliff Johannesburg 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Westcliff By Orient-Express Hotel Johannesburg
Westcliff Hotel Johannesburg
Westcliff Johannesburg
Hotel Style:
#4 Family Hotel in Johannesburg
#4 Spa Hotel in Johannesburg
#5 Luxury Hotel in Johannesburg
#10 Romantic Hotel in Johannesburg
#10 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel The Westcliff Johannesburg staff and other travellers.
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Questions? Get answers from Four Seasons Hotel The Westcliff Johannesburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view of Johannesburg North”
 of 5 bubbles 184garthw, 30 Jan 2017 | Read review
“Requests can be made for quiet rooms, and the hotel pays close attention.”
 of 5 bubbles Hasslefree2014, 23 Jan 2017 | Read review
“Get a room away from the main reception area (i.e. further up the hill).”
 of 5 bubbles 1FussyTraveller, 8 Jan 2017 | Read review
“Seek a room with a view.”
 of 5 bubbles GrantH398, 5 Jan 2017 | Read review
“Make sure of the view that you are being offered and if you are not very mobile stay close to the elevator to the restaurants”
 of 5 bubbles jenniferbQ8427UJ, 31 Dec 2016 | Read review
5 of 5