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The Reef Hotel

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The Reef Hotel
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343 Reviews from our TripAdvisor Community

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Showing 296: English reviews
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Johannesburg
Reviewed 4 days ago NEW

Good services that you have and with the minor adjustments I believe you can do better, but aver all I am pleased with the service . The hotel is profdessiknal in approach but most of the issues are structural

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Thank thembenin
Johannesburg
Reviewed 6 days ago NEW

From the the services to the location was all fantastic. The best I have ever enjoy in my many visits to SA. My room was well furnished and on top of all i like the Rooftop bar. I wish it was open from Monday to Sunday.

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Thank mussaallys
Johannesburg
Reviewed 1 week ago

Staff are very helpful. Building neat and clean. I loved the rustic feel in the rooms as well as that energy saver lights are used. They come on when one is sensed and switch off in the absence of beings.

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Thank masanam2017
Yashodhan A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear masanam, Thank you for the wonderful review of The Reef Hotel. We value your feedback and it is extremely rewarding to hear that we have exceeded your expectations. I am so glad that TEAM has made your stay with us unforgettable and magical. This review will definitely initiate STAFF motivation and encourage the TEAM to continue delivering the best...

Auckland, New Zealand
Reviewed 1 week ago

Will definetly recommend value for money and staff were extremely helpful. The concierge staff on the ground floor were extremely helpful, taking us to our hair appointment around the corner and collecting us again. Even dropped us at the church for the wedding in Liefde en Vrede for a small charge and then collecting us a dropping us in Maboneneg...

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Thank 209debbie
Yashodhan A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear 209debbie, Thank you so much for sharing your experience, it was truly wonderful reading your complimentary words! I am thrilled that you enjoyed your stay at the hotel. The STAFF are certainly a key focal point in delivering the energetic ambiance to our GUESTS and you certainly received the true Reef Hotel welcome and service. Thank you for your...

Johannesburg
Reviewed 1 week ago

If it was not for the doors a 4 would suite you but even the new room 707 had problems too just like 1410. fix the doors put small fridges in the rooms and check the fresh air inside the rooms. The lift opposite the studio lift (black sponches) as it moves between floor it not running smooth as it...

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Thank bongon
Yashodhan A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear bongon, I would like to extend my sincerest of apologies for the various service shortfalls you experienced at our property. It is imperative for us to always leave an awesome first impression with our GUESTS as we are proud of our service offerings and our facilities. We create many happy GUEST experiences from the volume of positive feedback we...

Accra, Ghana
Reviewed 2 weeks ago

The overall service was excellent. The staff were very approachable and very friendly. My room was always clean. Thumps up to the cleaners as well. they did a good job. Location is fine. What I liked best is the services that was rendered.

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Thank edufula
Yashodhan A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear edufula, It is always so enjoyable reading such wonderful reviews and sharing it with our REEF TEAM! To hear that you were well received from the moment of your arrival to departure is certainly what gave your experience with us life. The STAFF and Management TEAM appreciate your kind words; it will motivate everyone to consistently deliver great service...

Melbourne, Australia
Reviewed 2 weeks ago

Stayed here one night in one of the rooms facing the back of the hotel. Not much of a view, but not an issue, the room being small but comfortable. Needed a fridge for my wife's medication and one was brought up quickly. Did not venture out at night as heard Joburg can be very dangerous. If you go down...

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Thank 12iguasu13
Yashodhan A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear 12iguasu13, Thank you for the beautiful write up. The Reef Hotel is all about their GUESTS. Superior GUEST service at its best. I am over the moon that your stay with us was what you could have imagined and more. We look forward to welcoming you back soon. Regards,

San Diego, California
Reviewed 2 weeks ago

We are frequent business traveller and have been to places all over the world, africa many times as well. We do not often write recos, but here we have to, very sad. This "Hotel" is far from 4*, ran down, noisy (we could easily listen to the talks next door), dirty + absolutely incompetent staff. Well, what do you need...

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1Thank globalTraveller_KR
Yashodhan A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear globalTraveller_KR, Thank you for the review. I would like to extend my humblest of apologies for the shortfalls you encountered during your dinning experience with us. I acknowledge and take full responsibility for what transpired as my TEAM do have the skill and experience to produce good quality dishes. I receive positive feedback on a daily basis for the...

Johannesburg
Reviewed 3 weeks ago

The staff is really helpful except for the lady manager from Zimbabwe who seemed to be very proud and unkind... decent food with good infrastructure .. extremely efficient shuttle service within 5kms of range

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1Thank firasatalim
Yashodhan A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear firasatalim, Thank you for taking the time to review The Reef Hotel. Its such a pleasure reading your review as I am truly pleased to learn that you felt the warmth of our staff. I apologize on behalf of the transport company and have had a word with them as well. We look forward to welcoming you back soon....

Johannesburg
Reviewed 3 weeks ago

Enjoyed my stay. It was a really comfortable and enjoyable experience. I have no complaints and I would gladly return if in the area as well as recommend the place to others. Continue to keep up the good service.

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Thank kinetai
Yashodhan A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear kinetai, Thank you for the awesome review. We pride ourselves in offering fantastic accommodation, wonderful STAFF and of course pristine facilities. I am thrilled that you enjoyed your stay with us and look forward to your next stay with us soon! Kind regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The 4-star Reef Hotel is a 5-minute drive from Johannesburg's City Hall. It has an on-site restaurant and modern guest rooms with satellite TV and individual decor. Rooms at Reef Hotel feature floor-to-ceiling black and white photos. Each has a sitting area with a large satellite TV. The private bathroom offers a separate bathtub and shower in a deluxe room and a shower only in a standard room. Reef Hotel's restaurant uses fresh, seasonal ingredients to prepare both South African and international cuisine. The hotel's in-house bar offers South African wine, international champagne and has panoramic views of Johannesburg. The Apartheid Museum is a 5 minute drive from Reef Hotel. Many of Johannesburg's art galleries are also nearby. Complimentary shuttle is available within a 5KM radius subject to availability. ... more   less 

Additional Information about The Reef Hotel

Address: 58 Anderson Street | Marshalltown, Johannesburg 2001, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: €50 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Hotel 4*
Number of rooms: 120
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Hotel Style:
#5 Best Value Hotel in Johannesburg
#22 Luxury Hotel in Johannesburg
#23 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Hotel staff and other travellers.
16 questions
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Questions? Get answers from The Reef Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on an upper floor for a good view of the surrounding area”
 of 5 bubbles gmbtom, 6 Feb 2017 | Read review
“It would be better to sleep on the streets of Jo'burg than to stay at this dump”
 of 5 bubbles N8589TLjamest, 11 Nov 2016 | Read review
“Floor 8 had wifi issues.”
 of 5 bubbles siavongaboy, 18 Oct 2016 | Read review
“South side is quieter”
 of 5 bubbles elroyp754, 30 Aug 2016 | Read review
“visited only the goldmine cafe”
 of 5 bubbles johnhart2016, 29 Aug 2016 | Read review
5 of 5