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Holiday Inn Johannesburg-Rosebank

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Holiday Inn Johannesburg-Rosebank
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350 Reviews from our TripAdvisor Community

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Showing 308: English reviews
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Perth, Australia
Reviewed 6 days ago NEWvia mobile

Stayed here for a week for work. Rooms are really quiet. Thick well sealed doors. Windows open slightly for fresh air. Great location with direct access to mall next door via door on level 1. Gym is poor. Use viva gym in the mall instead. Restaurant for breakfast is good. Nothing special. Coffee machine was broken most of the week....

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Helpful?
Thank Harvey F
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Dear Harvey F, Many thanks for your feedback during your stay at our hotel. Our team appreciates the feedback that you would be happy to return. You will be pleased to learn that we have a barista in place now along with improved breakfast service and that we will be making some improvements to our gym. We look forward to...

London, United Kingdom
Reviewed 1 week ago via mobile

I came to joburg for medical reasons and stayed here for 12 days. A wonderful hotel. Very good value, great location, fantastic staff. Can't recommend highly enough. If I ever come back to Joburg will defiantly head here.

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Helpful?
Thank HarrietRobinson
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Dear HarrietRobinson, Thank you so much for your great review on your experience during your stay with us. Our hotel and the many attractions in Rosebank certainly do have a lot to offer. My team will be very happy to learn that they exceeded expectation during your many days spent with us. We look forward to your return shortly. Kind...

Harrison, Tennessee
Reviewed 2 weeks ago

I stayed at this property due to location across from Gautrain station and attached to Rosebank shopping. The hotel evidently invested greatly in its construction. Unfortunately, it seems that they did not make the same investment in guest satisfaction. Had to change rooms (in pairs, as I was traveling with my family and had connecting rooms) because of failure to...

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Helpful?
Thank DSDSoroti
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Dear DSDSoroti, Thank you for taking the time to give us your feedback. We have taken note of your concerns in room allocation and attention to detail in the guest room. We apologise for the impact that these factors had on your stay. Our team is very committed to ensure that the necessary improvements are made to improve our standards...

Nairobi, Kenya
Reviewed 3 weeks ago via mobile

I was highly expectant of a great experience. My hotel pickup from the airport spent our drive quizzing me on my entire schedule. Upon arrival at the hotel, he followed me as I checked in so that I could print out my itinerary. Unfortunately, he insisted on dropping me off at the airport. Still inquiring as to my movements. Why?...

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Helpful?
Thank BP813
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Dear BP813 Thank you for your honest review. Please accept my apologies for the inconveniences caused. On investigation with the transport company, it seems that the eagerness to assist with travel plans during your stay was too intrusive. I will ensure that we brief and train the staff accordingly. We do pride ourselves on our food and beverage offering. Your...

Reviewed 3 weeks ago via mobile

My mum and I stayed here before and after our Kruger NP tour. The first time the staff weren't friendly and looked displeased when we asked (is possible) for an earlier check-in as we had an overnight flight. The 2nd time the front desk staff were smiling and cheerful. This hotel is attached to a shopping mall which has all...

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Helpful?
Thank Amy H
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Dear Amy H, Thank you for your feedback on your stay at our hotel. We also appreciate your recommendation! Our team has taken note of your comments on your first day. We are pleased to hear that your experience was much improved on your return visit and that you enjoy the food and beverage offering. Rosebank is a vibrant area...

Harare, Zimbabwe
Reviewed 3 weeks ago

My room was on 6th floor facing the main road.. I am a terribly light sleeper and didnt enjoy my night at all with the Joburg traffic whizzing by the whole night! The staff were polite enough and breakfast was ok. Didnt get any jittery feelings from the stay..

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Helpful?
Thank FaffyTravels
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Dear FaffyTravels, Thank you for your feedback on your stay with us. We do offer a variety of room options facing both sides of our property. We will ensure that we highlight these to all our guests to ensure that all preferences are catered for. We look forward to you experiencing the true measure of our room comfort on your...

Melbourne, Australia
Reviewed 4 weeks ago

The queen single room was spacious and roomy. The bed and bathroom were clean. There is a safe where you can store all your valuables. Checkout time was 12 pm and for every extra hour, it was an extra 200 Rand. Centrally located, across the road from Gautrain and next to Rosebank Mall. There were security guards every near the...

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Helpful?
Thank R6307EQrobertol
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Dear R6307EQrobertol, Thank you for your kind review. Our hotel and surrounds are known for being very safe. We are pleased you enjoyed the comfort and value of our guest rooms. We look forward to welcoming you back. Kind regards Don Jesseman General Manager

Durban, South Africa
Reviewed 4 weeks ago via mobile

Check In: Staff do not greet you unless you greet them first. Even so, they lack any ethusiasm and basically look unhappy that they have to check you in. Despite making a booking for at least 3 nights for every stay, they always ask you "One night right?". When I asked them how come every time I stayed here, they...

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Helpful?
1Thank CorsaBay
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Dear CorsaBay, Your feedback is much appreciated and thank you for taking the time to give us insights on your stay. Please accept our apologies for your below standard experience. I will share your feedback with the entire team to ensure that all the areas of concern are addressed. Excellent service and standards are core to our hotel. We will...

Reviewed 7 February 2017 via mobile

I find both Elizabeth and Debra ( I think that's her name) to be extremely unfriendly. Elizabeth DOES not greet. Maintains a very grumpy appearance. Makes one wonder why she would work in this environment as a Duty Manager. I dreaded walking past her or even going to her in the morning for my parking ticket. The gentlemen at reception...

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Helpful?
1Thank KeolinC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your recent review of our hotel and please accept my sincere apologies for the less than friendly approach by our Front Desk Team. I can assure you that this will be dealt with immediately so as to rectify this issue in the future. I am certain that you will see an improvement in this area on your...

Sydney, Australia
Reviewed 5 February 2017

Hotel was modern and new, and the staff took care of my bags on arrival, and I was checked in quickly after a long flight. The bed was comfortable enough, and the room was clean. The staff were friendly. I can't comment on food or other amenities as I was only in for one night. Was close to everything, and...

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Helpful?
Thank wanderingaussie-adam
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your great review of our hotel and I was pleased to note that you had an enjoyable experience at our hotel. Please accept my sincere apologies for the problems that you encountered with our WIFI, which has already been reported to our service provider for immediate rectification. We do hope we can be of service to you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Choose the stylish Holiday Inn Johannesburg-Rosebank hotel in the heart of commercial Rosebank and next to the city's top malls. You can't miss the contemporary, grey-striped facade of Holiday Inn Johannesburg-Rosebank, next to the futuristic Zone shopping centre. Relax on our sunny pool deck when you arrive from O.R. Tambo International Airport, 25 km away. It's easy to get to meetings in the surrounding Rosebank business suburb and in downtown Johannesburg, which is a 15-minute taxi ride. ... more   less 

Additional Information about Holiday Inn Johannesburg-Rosebank

Address: Oxford Road, The Zone, Johannesburg 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: €104 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Johannesburg-Rosebank 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Johannesburg-Rosebank Hotel Johannesburg
Hotel Style:
#12 Family Hotel in Johannesburg
#13 Romantic Hotel in Johannesburg
#18 Luxury Hotel in Johannesburg
#20 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Johannesburg-Rosebank staff and other travellers.
9 questions
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Questions? Get answers from Holiday Inn Johannesburg-Rosebank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loud road noise if facing street, opt for room facing pool. High floors can have problem with hot/cold water.”
 of 5 bubbles DSDSoroti, 12 Mar 2017 | Read review
“Ask to be in rooms facing away from the main road!!”
 of 5 bubbles FaffyTravels, 28 Feb 2017 | Read review
“No special tips”
 of 5 bubbles MikeCMelbourne, 5 Dec 2016 | Read review
“Ask for rooms overlooking Oxford Road. Nice view, but other rooms may be less noisy.”
 of 5 bubbles Camdebo, 1 Nov 2016 | Read review
“Ask for a run on a top floor for a view.”
 of 5 bubbles 500francisv, 15 Oct 2016 | Read review
5 of 5