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Crowne Plaza Johannesburg - The Rosebank

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Crowne Plaza Johannesburg - The Rosebank
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593 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Johannesburg - The Rosebank
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Showing 518: English reviews
Nairobi
Reviewed 6 April 2015

Having moved to the location after a bad experience from a different property....this felt like the place to be! I even wondered why it had not been my first choice from the onset :-) the employees were friendly,from arrival through to the stay....Concierge obviously enjoyed their role&were very knowledgeable ,housekeeping definitely had attention to detail....the bathroom was somehow small....But are...

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Helpful?
Thank Wikota N
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Wikota N, We appreciate your great feedback and are pleased that we will be your first choice of hotel when visiting Johannesburg. I will be sure to commend all the service staff and concierge on making the Crowne Plaza, the Rosebank your home away from home. Kind regards Don Jesseman Hotel Manager

London
Reviewed 30 March 2015

We were very happy with our choice of this hotel for our first trip to Johannesburg. The hotel is modern and well designed with all the amenities you would expect to find. The lobby has a nice buzz about it as there always seems to be something going on there. Staff were friendly and efficient at all times (apart from...

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Helpful?
Thank Mickael-and-David
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Mickael-and-David, Thank you for your excellent review of our hotel and services. All our rooms have a modern look and feel and we are pleased that this made your stay memorable. Our hotel facilities, as well as the Rosebank, area offer a large variety of options and as such there is always an exciting experience to cater for every...

Midland, Canada
Reviewed 28 March 2015

It was impossible to hear or think because of the extreme high volume of piped in "noise". The food was poorly prepared and very slow service. The fish dinner I thought I was getting was one small burnt piece of 'something' and what I presume were vegetables were raw. After over two hours I gave up hoping to get dessert.

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Helpful?
Thank James W
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear James W, I appreciate your feedback and I apologise sincerely for your experience. We have investigated your concerns and have addressed the quality and service delivery with our business partners managing the outlet to ensure that our service delivery remains exceptional at all times. We assure you of a vastly improved experience on your return! Kind regards Don Jesseman...

Coimbra, Portugal
Reviewed 14 March 2015 via mobile

The first thing I noticed, when I arrived in the hotel was the smell. A smell of a strange perfume. During the days I noticed that the perfume was used to hide a strange smell that reminded waste water. That was only in the lobby. The room was fine. Nice bed and good AC. The bathroom was a bit small...

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1Thank FlyingTuga
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Flying Tuga, On one of the days during your stay it was necessary to perform routine maintenance. This task was quickly resolved. We have also reviewed our scent management in our public areas with a new fragrance. I apologise for any disruption caused during your stay Our team appreciates your your comments on our breakfast and staff service. I...

Paris, France
Reviewed 12 March 2015

We stayed 2 night in December. The location is not central but it felt like a very safe neighbourhoud. The staff were nice and the lobby is absolutely wonderful, the decoration is really amazing. The cocktail bar is really comfortable and the bartenders were very nice too. The rooms were spacious and nice, free wifi is provided which is a...

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1Thank Julietta D
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Julietta D, Thank you for your feedback on our hotel. We appreciate the good comments on our staff in general as well as our guest rooms. Our team will be working hard to improve the services you have pointed out during your stay to ensure that we maintain the best possible delivery to all our guests. Kind regards Don...

Prague, Czech Republic
Reviewed 10 March 2015

In brief, my stay was very pleasant. Staff was neat and room very nice, furnished in contemporary manner. Very convenient location - literally 3 minutes walking distance to Gautrain and Rosebank mall.

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Helpful?
1Thank David_PRG85
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear David, Thank you for your great review. Your compliments on our staff, the hotel's convenient location and our well appointed guest rooms are much appreciated. Our team will continue to work hard to provide the best possible service to all our guests. Kind regards Don Jesseman Hotel Manager

Stafford, United Kingdom
Reviewed 3 March 2015 via mobile

Well I've stayed in many hotels all over the world and this is up there with then all. Check in was very easy and the staff were great, I was upgraded to the King's Suit, although it was on the first floor and not much of a view, the room itself was first class. The breakfast was fantastic, everything you...

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Helpful?
Thank Simon W
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Simon W, Thank you for your great review on all the facilities at our hotel. Convenient and friendly check in, world class guest rooms, superior hotel facilities and great service are all part of our recipe for a memorable stay. I be sure to congratulate the team ! We look forward to your return visit shortly. Kind regards Don...

Gauteng, South Africa
Reviewed 23 February 2015

My husband and I have stayed at the Crowne Plaza, The Rosebank twice now. The first occasion was last year, mother’s day. We were offered a complimentary stay due to the fact that lunch was cancelled and moved to the restaurant that is situated on the ground floor. Seeing this as a good gesture and liking the hotel facilities, my...

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1Thank JacquiAug
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear JacquiAug, The management and staff are very disappointed that you did not enjoy the great experiences on offer for our Valentine's celebration. The Valentines under the stars also included sparkling wine on arrival, oysters and fresh salmon as well as the complimentary access to after dinner entertainment to ensure excellent value for money. The feedback on your experience of...

Krugersdorp, South Africa
Reviewed 21 February 2015

Stayed at Crown Plaza for a function we did for a well know motor group. The overall experience at the hotel was brilliant and had no issues with the staff what so ever. The room was spacious, clean and VERY modern - A real treat after a long day. Will recommend this property for business and leisure travellers.

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Helpful?
Thank kevpel
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear kevpel What great feedback for me to give my team. Your event was truly memorable. Thank you for the compliments on the modern and spacious rooms. We will be sure to maintain the standard and look forward to welcoming you back. Kind regards Don Jesseman Hotel Manager

Nairobi, Kenya
Reviewed 21 February 2015

A big thank you to the entire team at Crowne Plaza, Rosebank. Lovely lovely people. :) Thank you for going out of your way every day to ensure that my friends and I were comfortable and happy. You guys are awesome! Thank you. The beds are amazingly comfortable! You really do get to have a good night's rest. :) Highly...

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Helpful?
Thank MuthoniOtieno
don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear MuthoniOtieno, We appreciate your wonderful comments on our staff. I am very happy to hear that on your return visit we were able to really make you feel at home. There is nothing better than a good night's rest! We certainly look forward to offering you the same hospitality on your return. Kind regards Don Jesseman Hotel Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Johannesburg – The Rosebank is a modern and stylish Johannesburg Hotel that is ideally located for business and leisure travel. The establishment is only 30 minutes drive from O.R.Tambo International Airport and a short drive from the Johannesburg and Sandton Business Districts. The hotel is in walking distance of the Rosebank Mall and the African Craft Market that offers visiting guests a wide array of up-market shopping and dining options. The hotel’s central location makes it the ideal base to access famous Johannesburg tourist attractions such as the Apartheid Museum, Lion Park and Soweto. Coca Cola Park Stadium and Wanderers Cricket Ground , both major sports stadiums are within 10 minutes drive from the hotel.If you do not feel the need to venture out of the hotel, we offer the various dining options such as the Butcher Block, Fresh Restaurant and the Rosebank Cafe. For some of the most famous cocktails in Johannesburg, our very own funky and trendy Circle Bar is the place to be. ... more   less 

Additional Information about Crowne Plaza Johannesburg - The Rosebank

Address: CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: €99 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Johannesburg - The Rosebank 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank
Hotel Style:
#7 Spa Hotel in Johannesburg
#12 Business Hotel in Johannesburg
#12 Luxury Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Johannesburg - The Rosebank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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