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Paxton Hotel

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241 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Western Cape, South Africa
Reviewed 16 September 2015

Clean room. Nothing particularly wrong. okay! Waste basket from previous person was forgotten about...no big deal. Tea/coffee station in room had milk powder instead of milk. Breakfast okay. Eggs and bacon greasy. Hummmm nothing that particularly 'lights my torch'.

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Helpful?
Thank lindibel2015
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear TripAdvisor Member Thank you for taking the time to provide us with your valuable feedback. We aim to meet and exceed our guests’ expectations. We regret we only met and not exceeded yours. It will be our aim to use your suggestions to exceed your high standards. We do hope to welcome you back and that you will find...

Kampala, Uganda
Reviewed 15 September 2015

Very friendly staff, nice spacious rooms and within walking distance to town. The meals were also very nice. Given another opportunity in Port Elizabeth, I would not hesitate to book here again. Highly recommended to travelers looking for fun and comfort, Kennedy Mutenyo

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Thank Kennedy M
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear Kennedy M Thank you for taking the time to provide us with your positive feedback – we greatly value it. We look forward to hosting you once again in the near future. Kindest regards,

Penguin, Australia
Reviewed 14 September 2015

We stayed here as part of a tour group. Great rooms huge rooms very spacious and modern, great bathroom. Modern features staff very smiley and friendly. Resturant was nice lovely food. Based on the esplanade but still alittle walk into town but just afew minutes in a taxi. Nice and close to resturants and beach and market stalls. I enjoyed...

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Helpful?
Thank Kristie W
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear Kristie W Thank you very much for taking the time out to provide us with your positive feedback - it is greatly appreciated! We appreciate your comments our rooms and the service provided. We proud to have you had as our guest and look forward to welcome you back, for another memorable stay. Yours in hospitality,

Johannesburg, South Africa
Reviewed 4 September 2015

I stayed at the Paxton while I was in PE for meetings at the NMMU and it was the best choice. The hotel is next to the Virgin Active (walking distance) and so make it easy to go to the gym. It is also close to restaurants and transportation. The rooms are big, well resourced and clean. While it is...

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Thank Kgethi
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear Kgethi, Thank you very much for taking the time to provide us with your positive feedback - it is appreciated! Your comments are a great motivator for our staff and assure that we continue to service our guests with “excellence|”. We look forward to welcome you back soon, for another memorable stay. Kind regards,

Kempton Park, South Africa
Reviewed 31 August 2015

We made a late booking for Saturday 15 August and were advised that the only room available was one with two single beds. When we checked in we were given a tastefully furnished corner room with a double bed and a balcony with a superb view across the bay. The staff were friendly and helpful and the buffet breakfast delicious....

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Helpful?
Thank grahamk178
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear Grahamk178 Thank you very much for taking the time to provide us with your positive feedback - it is greatly appreciated! Hoping to welcome you back again soon for another memorable stay Kind regards,

Parys, South Africa
Reviewed 31 July 2015

We spent the evening of the 29th at the Paxton, we requested 1 room with 2 single beds, we did get the single beds but they were together, could they not have moved them? we have advised them before hand. Secondly we came back from dinner about 11:30 and the toilet water kept on running the whole night, could not...

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Thank Rvdw147
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear Rvdw147 Thank you for taking the time to provide us with your valuable feedback. We aim to meet and exceed our customers’ needs & expectations and regret that this goal was not achieved during your most resent visit to the friendly city. Comments you have made on a possible maintenance issue with regards to a toilet system running is...

Reviewed 30 July 2015 via mobile

Our stay at the Paxton Hotel was amazing. The room was clean, the front desk staff was very friendly and helpful, and the management was extremely accomodating. The manager Wesley was especially helpful as he ensured that we were served breakfast after the kitchen was closed. I can't recommend this hotel highly enough.

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Thank Wheelerchristoff
RSAPE, Manager at Paxton Hotel, responded to this review

Dear Wheeelerchristoff Thank you very much for taking the time to provide us with your positive feedback - it is greatly appreciated! It is comments like yours that will help our Team to exceed your high standards on every occasion. Hoping to welcome you back again soon for another memorable stay Best wishes,

Benoni, South Africa
Reviewed 28 July 2015 via mobile

I've been using this hotel for years. Not much more to say but fantabulous. Always neat and well presented. Staff absolutely fabulous. I have stayed at other hotels but always insist on staying here. There is an old Zulu expression "walala wasalala " roughly translated you snooze you lose. So to get a room book way in advance to avoid...

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Thank chrishelle
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear Chrishelle, Thank you very much for taking the time to provide us with your positive feedback - it is greatly appreciated! Your comments with regards to our staff are really encouraging. Like anybody in business – receiving appraise for doing your job well assist the Team to excel even more in the future, thank you. Hoping to welcome you...

Cape Town Central, South Africa
Reviewed 26 July 2015

It was the easiest check-in ever, except that it was late, dark and wet outside, and I wasn't clear where I could get help with my luggage. I'm sure had I asked reception or the security guard, someone could have helped. I was in a mad rush as my inbound flight was late and there were people waiting to meet...

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Helpful?
Thank anon102015
RSAPE, Owner at Paxton Hotel, responded to this review

Dear anon102015 Thank you very much for taking the time to provide us with your positive feedback - it is greatly appreciated! Your comments with regards to our staff are really encouraging. Your experience with regards to a faulty in room safe has been addressed. Furthermore, we will follow up with the relevant team member and address the shortcomings immediately....

Great Brak River, South Africa
Reviewed 22 July 2015

I have not stayed there for a while and I was not let down when I did so last week! I arrived late due to my airplane being delayed and they ensured that I was on my way to my room in no time. My other two guests, for which I had to pay, were already alowed to occupy their...

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Thank Tuscany987
RSAPE, Manager at Paxton Hotel, responded to this review

Dear Tuscany987 Thank you very much for taking the time to provide us with your positive feedback - it is greatly appreciated! Your comments with regards to our staff are really heartening. It is our undertaking to make your stay at the Paxton Hotel a memorable one. We look forward to welcoming you back and share with you another unforgettable...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Paxton Hotel is situated in Port Elizabeth, affectionately known as the 'Friendly City' of South Africa.The hotel overlooks the harbour offering magnificent views ofAlgoa Bay.This beachfront hotel offers luxury accommodation for the discerning traveller and has very proudly won the AA Travel Awards for the 'Best Commercial Hotel' in South Africa, for four consecutive years. The Hotel is conveniently situated close to the airport, restaurants, gym, The Boardwalk Casino and Entertainment Complex and many beautiful beaches.We offer special packages for families, younger generations and online specials as well as value for money deals on weekend getaways. ... more   less 

Additional Information about Paxton Hotel

Address: Carnarvon Place & Beach Road | Humerail, Port Elizabeth 6001, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Price Range: €68 - €100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paxton Hotel 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Paxton Hotel Port Elizabeth
Hotel Style:
#9 Luxury Hotel in Port Elizabeth
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Questions & Answers

Questions? Get answers from Paxton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room away from lift and ice machine”
 of 5 bubbles Relayponey, 4 Dec 2016 | Read review
“Sea-facing rooms on 2nd or 3rd floor.”
 of 5 bubbles AladdinCapeTown, 24 Aug 2016 | Read review
“What can i say, lovely and very comfortable.”
 of 5 bubbles michaelnP2517TG, 3 Aug 2016 | Read review
“The rooms facing the Bay.”
 of 5 bubbles Blessed205, 12 Jul 2016 | Read review
“Away from main road but then no view - compromise needed”
 of 5 bubbles stephend1963, 3 May 2016 | Read review
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