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Paxton Hotel

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253 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Port Elizabeth, South Africa
Reviewed 10 December 2015

It was excellent..I enjoyed the breakfast and seating to have my breakfast by the pool was so cool...we really enjoyed the beginning of our honeymoon..the flowers and the chocolate was a great idea and it thrilled my wife..I suggest there should be a fridge in the room

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Helpful?
Thank abayendi
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear abayendi, Thank you very much for taking the time to inform us of your positive experience at the hotel - it is greatly appreciated! Spending your honeymoon with us is special for us too. The start of a beautiful marriage and we were allowed to be a part, thank you. Hoping to welcome you back again soon, if not...

Reviewed 2 December 2015 via mobile

Really enjoy this hotel. They get all the basics right, which should be the norm in any hotel, but unfortunately is not the case. Decent sized clean rooms, great service, good food, much better than average breakfast. Good location as well, and good strength free wi-if. I am always happy to come back there for business trips.

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Helpful?
Thank Sean C
RSAPE, Owner at Paxton Hotel, responded to this review

Dear Sean C, Thank you very much for taking the time to provide us with your positive feedback - it is greatly appreciated! Hoping to welcome you back again soon for another memorable stay Kind regards,

Pretoria, South Africa
Reviewed 25 November 2015

This is an excellent hotel that have great rooms and very good service, One of the best breakfasts if have encountered in all my travels. Some of the rooms have a view of the harbor. Situated close to restaurants for dinner. Personal service from the owner. Unique for a 4 star hotel.

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Helpful?
Thank ben g
RSAPE, Front Office Manager at Paxton Hotel, responded to this review

Dear Ben Thank you for your excellent review. We take proud in providing a high standard of service and personalised service is what we strive for, including the Owner. We hope to be of assistance again in the near future. Kind regards,

Frankfurt, Germany
Reviewed 22 November 2015 via mobile

The hotel looks from the outside like so many other interchangeable hotels but when stepping through the door the atmosphare is tranquil, subdued with just a few african touches to give it character. Through large windows one may look across the harbour and farther. The rooms are large enough for two people to move about. Bathroom features shower only, a...

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Helpful?
Thank marekit
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear marekit Thank you very much for taking the time to provide us with such comprehensive and detailed feedback - it is greatly appreciated! This assists us to improve our guest services and it is a valuable source for possible guests’ visiting this beautiful part of South Africa, thank you. Hoping to welcome you back again soon for another memorable...

Cape Town Central, South Africa
Reviewed 20 November 2015

It may be just outside of the trendy beachfront stretch of Port Elizabeth but having no high hopes I was pleasantly surprised by the friendly staff, well appointed rooms and basic but good breakfast. Great value for money.

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Helpful?
Thank Chris F
RSAPE, Manager at Paxton Hotel, responded to this review

Dear Chris F. Thank you very much for taking the time to provide us with your positive feedback - it is greatly appreciated! Your comments will assist us to motivate staff and still improve what we offer you, our guest. We look forward to your next visit and wish you sunshine greetings from the Nelson Mandela Bay Best wishes

Birmingham, United Kingdom
Reviewed 18 November 2015

Comfortable room, hotel staff friendly and helpful would stay there again. Location is not the best for tourist area of town but for people doing the garden route starting from port Elizabeth this is a comfy and friendly hotel to rest up after your flight.

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Thank nigel21960
RSAPE, Manager at Paxton Hotel, responded to this review

Dear Nigel21960 Thank you very much for taking the time to provide us with your positive feedback - it is greatly appreciated! The hotel is strategically position for Port Elizabeth’s harbour entertainment development as it will be the gateway from it. We look forward to welcome you back and wish you all the best from the friendly city of Port...

East London, South Africa
Reviewed 25 October 2015 via mobile

I spent two nights with my wife at the hotel (24-26 October) It was a pleasant experience right from the start. The check-in was quick and the staff were always cheerful and professional. The room was clean and very comfortable. The breakfast was also very good and there was a great variety on offer. I would recommend this venue as...

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1Thank GershFuller
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear GershFuller Thank you for your time to provide us with your positive feedback - it is greatly appreciated. Your comments will most definitely encourage our focused and driven Team Members and on their behalf, thank you. We look forward to welcome you back for another visit to the “friendly city’. Kind regards,

Durban, South Africa
Reviewed 7 October 2015

Excellent service. Staff and management go beyond call of duty to accommadate me especially regarding my special meals. Rooms are well interior decorated and beds are extremely comfortable. Love the place.

Review collected in partnership with this hotel
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Thank don_pillay
RSAPE, Owner at Paxton Hotel, responded to this review

Dear don_pillay Thank you very much for taking the time to provide us with your positive feedback - it is greatly appreciated! Hoping to welcome you back again soon for another memorable stay Kind regards,

Johannesburg, South Africa
Reviewed 4 October 2015

This four star hotel is slightly further away than the Boardwalk area hotels but still overlooks the harbour. Through the right websites and loyalty programmes you can get the rate on this hotel at a steal with breakfast included. Food selection is not bad and complimented by a great service. The hotel is boutique like and conveniently situated next to...

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Helpful?
Thank DazzaB777
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear DazzaB777, Thank you very much for taking the time to provide us with your well rounded quantitative and qualitative feedback. We, the Team, look forward to welcome you back soon for another memorable stay Best wishes from Algoa Bay and the city of Port Elizabeth

Western Cape, South Africa
Reviewed 16 September 2015

Clean room. Nothing particularly wrong. okay! Waste basket from previous person was forgotten about...no big deal. Tea/coffee station in room had milk powder instead of milk. Breakfast okay. Eggs and bacon greasy. Hummmm nothing that particularly 'lights my torch'.

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Thank lindibel2015
RSAPE, General Manager at Paxton Hotel, responded to this review

Dear TripAdvisor Member Thank you for taking the time to provide us with your valuable feedback. We aim to meet and exceed our guests’ expectations. We regret we only met and not exceeded yours. It will be our aim to use your suggestions to exceed your high standards. We do hope to welcome you back and that you will find...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Paxton Hotel is situated in Port Elizabeth, affectionately known as the 'Friendly City' of South Africa.The hotel overlooks the harbour offering magnificent views ofAlgoa Bay.This beachfront hotel offers luxury accommodation for the discerning traveller and has very proudly won the AA Travel Awards for the 'Best Commercial Hotel' in South Africa, for four consecutive years. The Hotel is conveniently situated close to the airport, restaurants, gym, The Boardwalk Casino and Entertainment Complex and many beautiful beaches.We offer special packages for families, younger generations and online specials as well as value for money deals on weekend getaways. ... more   less 

Additional Information about Paxton Hotel

Address: Carnarvon Place & Beach Road | Humerail, Port Elizabeth 6001, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Price Range: €69 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paxton Hotel 4*
Number of rooms: 79
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Also Known As:
Paxton Hotel Port Elizabeth
Hotel Style:
#8 Luxury Hotel in Port Elizabeth
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Questions & Answers

Questions? Get answers from Paxton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rather get takeaways”
 of 5 bubbles fuzlin2015, 7 Dec 2016 | Read review
“ask for room away from lift and ice machine”
 of 5 bubbles Relayponey, 4 Dec 2016 | Read review
“Sea-facing rooms on 2nd or 3rd floor.”
 of 5 bubbles AladdinCapeTown, 24 Aug 2016 | Read review
“What can i say, lovely and very comfortable.”
 of 5 bubbles michaelnP2517TG, 3 Aug 2016 | Read review
“The rooms facing the Bay.”
 of 5 bubbles Blessed205, 12 Jul 2016 | Read review
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