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Whalesong Hotel & Spa

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Traveller (53)
Room & Suite (24)
Dining (7)
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Overview
  • Excellent18%
  • Very good29%
  • Average26%
  • Poor19%
  • Terrible8%
Travellers talk about
AMENITIES
Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)
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All reviewsnice hotelexcellent restaurantbath and showerbreakfast buffetstayed here for nightsgarden route tripminute drivebeautiful beachsouth africamanuelabalconycoastlinewhalesplettlagoon
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21 - 25 of 80 reviews
Reviewed 1 December 2016

stayed 2 nights on Garden Route out of all hotels used this was by far the worst, place is need of total upgrade. Staff were scarce and totally uninterested in guests especially the female on reception during the day (only exception was middle aged evening...More

Thank wrstraker
Response from MichelleBouic, PR & Marketing Executive at Whalesong Hotel & SpaResponded 8 December 2016

Good Day wrstraker, Having received your review an investigation was immediately done. We were most dismayed to read that your time with us was not the Legendary experience we strive to create at all our properties. We have received feedback from our General Manager on...More

Reviewed 29 November 2016

The hotel is looking very dull and old fashioned, rooms have single beds, stuffy, only one DSTV channel, the whole hotel needs refurbishment, the staff look very tired, parking needs a lot to be desired.More

Thank 831bcm
Response from MichelleBouic, PR & Marketing Executive at Whalesong Hotel & SpaResponded 8 December 2016

Good Day 831bcm, Thank you for your review. We are disheartened to read that you felt Whalesong Hotel & Hydro did not live up to expectation and apologise that this was the case. The hotel has an ongoing preventative maintenance in place, and was last...More

Reviewed 6 November 2016

The hotel is situation on the crossing between a local street and N2, quite far from the city itself. The standard is so and so. Wi-fi is only available in the reception. The rooms are in small houses scattered around the main building. Ours was...More

Thank Bringan
Response from MichelleBouic, PR & Marketing Executive at Whalesong Hotel & SpaResponded 8 December 2016

Good Day Brignan, Thank you for your review of our Hotel and your compliments, which we have passed on the General Manager and her team. The layout of the rooms was done specifically to ensure all guests are privy to the view – however understand...More

Reviewed 1 November 2016 via mobile

Best hotel on the Garden Route. Beautiful sea view, friendly staff, lovely rooms, excellent restaurant. Very highly recommended. The Hotel Manager is such a friendly person making her guests feel like they want to visit again. Hope I can plan my next trip soon....More

1  Thank Annie196900
Response from MichelleBouic, Company Liaison at Whalesong Hotel & SpaResponded 3 November 2016

Good Day Annie196900, Thank you for taking the time to review Whalesong Hotel & Hydro. We are delighted to read that your overall time with us was a legendary one and we have passed on your wonderful compliments to the Hotel Manager. We look forward...More

Reviewed 30 September 2016

We booked the 3 day honeymoon package and really the staff went out of their way to spoil us rotten, the rose pettals on the bed and the champagne and fresh fruit in the room on arrival was fantastic, the room is very spacious but...More

Thank Kleinh2015
Response from MichelleBouic, Company Liaison at Whalesong Hotel & SpaResponded 5 October 2016

Good Day Kleinh2015, Thank you for taking the time to review our property. We are very concerned to read that you found the lodge in need of an upgrade as the interiors of both rooms and restaurants were done end November 2015. We have however...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Room Service
Spa
Hotel Amenities
Free Parking
Laundry Service
Room Service
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
US$69 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$69 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (53)
Room & Suite (24)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Heated blankets during winter."
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"Clean the room before your guests arrive."
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"Add complementary cool drinks rather than one bottle of water."
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"wouldn't recommend staying here to anyone"
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