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Mpongo Private Game Reserve

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70 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Reviewed 2 days ago NEW

I should have paid more money for a bigger, more well known Reserve, however 1 of my options were booked out on my required dates. 8th November - 10th December Stayed in one of the River Lodge Chalet's for 2nights. Very nice layout, it's a 10 minute drive from the main reception area...We had a small Chevrolet Spark which was...

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Helpful?
Thank Neil D
East London, South Africa
Reviewed 29 August 2016

The accomodation at the river lodge was excellent, we were in room 8 a corner room with two lots of sliding doors. It was very hot and the room was lovely and cool despite only having a fan. Outside the room was lounging chairs, and a pool not far away. The staff were extremely friendly. We booked a morning drive...

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1Thank bucketlist500
Atlanta, Georgia
Reviewed 26 June 2016

We stayed here for just one night but wish it had been longer! We stayed in the River Lodge and the room was quite spacious. Dinner and breakfast were both very good with very good service. It was really fun to be eating breakfast and see the hippos come up in the pond next to the restaurant. The nyalas walked...

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Helpful?
Thank DeeDee749
Rodney G, General Manager at Mpongo Private Game Reserve, responded to this review

Good afternoon Thank you for your kind and positive feedback with regards your stay here at Mpongo Private Game Reserve. We are thrilled that you had a great time and hope that in the near future we may have the opportunity of hosting you again. Thank you for choosing Mpongo Private Game Reserve as your choice destination for your stay....

Potchefstroom, South Africa
Reviewed 27 May 2016

This was food for the soul - peaceful, very close to nature and to the animals, good rooms and friendly, helpful staff who really wanted to do the best for their clients. They still need to hone the rough edges such as breakfast, which needs to be a self-service with a range of foods on offer, and water in the...

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Helpful?
Thank rosemaryc533
Rodney G, General Manager at Mpongo Private Game Reserve, responded to this review

Dear Rosemary Thank you for your feedback and the constructive criticism. I will be sure to convey your suggestions to the relevant departments for immediate corrective action. Water in the rooms is a standard practice and is implemented hence will follow as to why this was not the case. Thanks again for your feedback as it is our desire to...

Dubai, United Arab Emirates
Reviewed 1 April 2016

I stayed here for three nights and loved it! The rangers/guides are wonderful and the property is spectacular. I did one game drive and a walking tour-- the walking tour (early morning) was fantastic. All staff was friendly-- The food was good, for the most part. There was a Braai one night, which was delicious and I highly recommend that...

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Helpful?
Thank Nic352
Rodney G, General Manager at Mpongo Private Game Reserve, responded to this review

Good afternoon Thank you for your lovely, sincere and positive feedback. We are thrilled that you got to enjoy Mpongo Private Game Reserve and see all the good in this reserve as much as we do. It truly is a gem very close to town and it provides us much joy to see someone appreciate and obtain delight from all...

East London, South Africa
Reviewed 8 February 2016

From the moment we arrived and were surprised with a snack platter and champagne, my husband and I were treated so well during our stay at the River Lodge. Thanks so much to Nola and Samuel and also to Rodney and Sean for their very interesting game drive. I think we chose the hottest weekend to go, but being able...

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Thank 958alisont
Rodney G, General Manager at Mpongo Private Game Reserve, responded to this review

Dear Alison Thank you for your kind and positive feedback. It was an absolute pleasure hosting the two of you and great getting to know the two of you. We look forward to hosting the two of you again in the near future and hope it's before your next 25 year anniversary or even your birthday for that matter. With...

East London, South Africa
Reviewed 5 February 2016

We were welcomed by delightful staff. The rooms are beautiful. The drives are lovely and a delicious supper. But we feel that the place lacked a few things to make it exceptional. No water (or then a bar fridge) in the rooms, the water in the taps is not drinkable. There were 1 teabag and two coffee sachets put out...

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Thank Lolita J
Rodney G, General Manager at Mpongo Private Game Reserve, responded to this review

Dear Lolita Thank you very much for your constructive feedback. All the necessary measures have been taken to make sure that there is immediate improvement on your points mentioned and your suggestion for fridges or a bar fridge within the rooms has been taken under advisement. We look forward to hosting you again within the near future and thank you...

Clearwater, Florida
Reviewed 1 February 2016

My wife and I landed in East London, South Africa to start our honeymoon along the Garden Route. Mpongo looked like a nice place to relax for a couple nights before pushing on to more expensive game reserves in Amakhala and Addo. We were very surprised by the value you were able to get at Mpongo compared to the other...

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Thank Paul D
Rodney G, General Manager at Mpongo Private Game Reserve, responded to this review

Dear Paul Thank you for your wonderful and positive feedback. We are thrilled that the two of you had a memorable time here at Mpongo Private Game Reserve and trust that we may serve to be part of your happy memories for many a year to come. I trust that you arrived back safely in Florida and working hard at...

Pretoria, South Africa
Reviewed 27 January 2016

Everything going for them, great staff, individually, just unattentitive and have no worry in the world on what goes on in the facility!! The facility is great and can be 5 star with double the rate but management needs a lot of work and more care!

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Helpful?
Thank Grant R
Rodney G, General Manager at Mpongo Private Game Reserve, responded to this review

Dear Grant Thank you for your constructive feedback. I would sincerely appreciate it when next you have an opportunity to provide me personally with further feedback and input on your experience here at Mpongo Private Game Reserve. Please feel free to contact me on my email rodney.g@premierhotels.co.za as I would value your input. Thanks again for taking the time to...

Benoni, Gauteng, South Africa
Reviewed 24 January 2016

While I found the reserve and animals viewing of a good standard , I was extremely disappointed by the Sunday lunch which was unimaginative, the meat was tough, and the price for what was offered, exorbitant

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Thank Garth R
Rodney G, General Manager at Mpongo Private Game Reserve, responded to this review

Dear Garth Thank you for making the effort to provide us with constructive criticism of your recent visit to Mpongo Private Game Reserve. Disappointing to hear of your experience with regards to lunch especially and herewith invite you to return when next it suits you to enjoy a lunch which has become known for its fresh, wholesome goodness. We would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mpongo Private Game Reserve, only 35km from the popular coastal city of East London, offers visitors a one-of-a-kind experience of game viewing and true South African hospitality. Home to elephant, lion, buffalo, hippo, giraffe, numerous antelope and bird species, Mpongo Private Game Reserve offers a unique blend of luxury and wild life experiences on more than 3500 ha of conservation land. Enjoy a day, weekend or a whole week at this magnificent reserve in the heart of the Eastern Cape. With its rolling hills, river valleys and luscious surroundings, it caters to the heart of even the keenest eco-tourist. ... more   less 

Additional Information about Mpongo Private Game Reserve

Address: N6 National Road, East London 5201, South Africa
Region: South Africa > Eastern Cape > East London
Price Range: €57 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mpongo Private Game Reserve 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
Mpongo Private Game Reserve Hotel Mpongo Private Game Reserve
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Questions & Answers

Here's what travellers have asked, with answers from Mpongo Private Game Reserve staff and other travellers.
2 questions
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Port Elizabeth, South Africa

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Questions? Get answers from Mpongo Private Game Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 8 , Definitely”
 of 5 bubbles bucketlist500, 29 Aug 2016 | Read review
“Ask for the River Lodge”
 of 5 bubbles DeeDee749, 26 Jun 2016 | Read review
“I stayed at the river lodge--”
 of 5 bubbles Nic352, 31 Mar 2016 | Read review
“Stay in the River Lodge”
 of 5 bubbles pauldH3625KO, 1 Feb 2016 | Read review
“The Lodge in the reserve is fantastic”
 of 5 bubbles Bredenoord, 18 May 2015 | Read review
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