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Premier Hotel EL ICC

PricelineUS$74*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$121*
US$74*
US$93*
US$121*
US$74*
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Premier Hotel EL ICC
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538 Reviews from our TripAdvisor Community

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Showing 531: English reviews
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Pretoria, South Africa
Reviewed 2 days ago NEW

Always a pleasure walking into the ICC Premier hotel. It is so breathtaking. The sea view, especially at dawn and sunrise makes one to enjoy the beauty of nature. The staff at reception are always helpful, especially with the directions to the room as the path is sometimes sophisticated.

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Thank Z8593PAdavidn
Reviewed 4 days ago NEW

I had an amazing time at the hotel, from the booking online, to being collected by a shuttle( arrange with them timeously) from the airport which is about 20 minutes away. I further got the surprise of being upgraded to a Penthouse suite.This made my weekend, the view of the City and the Ocean was phenomenal.The suite is a double...

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Thank penny m
Pretoria, South Africa
Reviewed 4 days ago NEW

Good day. our first night at room 916 the following items were problematic. one of the bedside lamps were not working. the shower/bath messed over the whole floor when you shower. only 2 towels were provided (no hand towel and no floor towel) i had to phone and ask for these. room service that was delivered. food was cold. alot...

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Thank 854trudief
Cape Town Central, South Africa
Reviewed 4 days ago NEW

The ambiance in the hotel is excellent. My only dissatisfaction is the strength of the wi-fi in some part of the hotel, although it is perfectly fine in the room. If it was not for the wi-fi issue, I would have rated it as excellent. The staff of the hotel is welcoming and friendly and the food is superb.

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Thank Ndomelele
Cape Town, South Africa
Reviewed 5 days ago NEW

Thanks very much to Charles and the staff for always making me feel at home when travelling to East London. The service is outstanding and the staff genuinely care about the service that they offer to their clients.

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Thank andreasA1435XQ
Pretoria, South Africa
Reviewed 5 days ago NEWvia mobile

When will it ever ends. Arrive 12:20 at Premier Hotel, East London ICC. Planning was to see if I can get my room earlier in order to do some work on my notebook. No my room will only be availabile after 14:00. Ok I drove to the sea side area ouside the Hotel and look at the sea till 14:00....

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Thank Jan B
Charles M, General Manager at Premier Hotel EL ICC, responded to this review

Dear Mr. Bierman, Thank you for affording me the opportunity to speak to you at Breakfast this morning. Premier Hotel East London ICC is truly appreciative of the business you so kindly afforded us. As said, the travel agent who is managing your accommodation reservations has reached their credit limit, therefore the account is treated strictly COD. Although Hotel Reservations...

Reviewed 5 days ago NEW

Relevant for business and laisure, however the guest need to be guided properly on how to navigate the building as it is a little bit complex and difficult to find your room if you are visiting for the first time

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Thank lindink0si
Charles M, General Manager at Premier Hotel EL ICC, responded to this review

Dear lindink0si, Thank you for sending us your review. I do agree, as a first time visitor the layout of the property may offer certain challenges in finding your way. Hence I will endeavour to improve on providing accurate directions upon your next visit to Premier Hotel East London ICC. I appreciate you assisting us in improving on our existing...

Mthatha
Reviewed 1 week ago

I always stay at the Premier Hotel ECICC, the staff are welcoming and know their regular guests. The management also is available to see to guests and welcome th m personally. I cannot fault anything. The rooms are impeccably clean and one feels at home instantly.

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Thank Kagiso K
Charles M, General Manager at Premier Hotel EL ICC, responded to this review

Dear Kagiso K, Premier Hotel East London ICC is truly grateful for your positive response. Thank you for staying with us. Warm regards Charles McCarthy General Manager PHELICC

Reviewed 1 week ago

Worst service ever experienced Room not ready on time at 9 o'clock in the evening. Broken stuff in the room. Noisy nabours and nobody sorted it. The tv's did not work in our room. Reception does not answer the phone and can't sort out problems. Peoples food plates was lying infront of there doors. Worst stay in a long time

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Thank deonh593
Charles M, General Manager at Premier Hotel EL ICC, responded to this review

Dear Mr. Holliday, Thank you for taking my call earlier, I am truly grateful we could have discussed the said in much more detail. This surely assists Premier Hotel East London ICC to engage and challenge certain areas of much needed improvement. Please do not hesitate to call me direct on the number provided as per my email. Warm regards...

Durban, South Africa
Reviewed 1 week ago

Loved the food ,I complimented the Head Chef he said he would pass on my compliments to the specific chefs that had cooked the roast Lamb, the lemon tarts and the Yorkshire puddings,I was also unwell during my stay and one of your managers recommended the St dominic hospital which I went to and was treated well

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Thank sthembilen2017
Charles M, General Manager at Premier Hotel EL ICC, responded to this review

Dear sthembilen2017, Thank you for affording Premier Hotel East London ICC your feedback. We are thrilled to read about you memorable experience. I will certainly pass on your compliments to the chef. Please do visit soon. Warm regards Charles McCarthy General Manager PHELICC

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated on East London's Esplanade, Premier Hotel EL ICC commands spectacular views of the coastline, East London's port harbour and the Indian Ocean. This contemporary designed Hotel provides the ultimate in luxurious accommodation to the business executive. Located adjacent to the East London International Convention Centre, a mere 10 minutes to major shopping, entertainment and sporting facilities and only 15 minutes to the East London Airport, Premier Hotel EL ICC is bound to be the venue of choice for the discerning traveller. THE EMERALD SPA There is but one place in the Eastern Cape to truly rediscover the luxury of time and that is in the purity of the Emerald Spa... At the Premier Hotel EL ICC, East London's most desired beachfront hotel you'll find East London's most desirable escape, the Emerald Spa - here you will encounter a space in which to unwind and recharge along with a wealth of wellness and sheer tranquillity over-looking the ocean... prepare to be pampered and spoilt. ... more   less 

Additional Information about Premier Hotel EL ICC

Address: 22 Esplande | Quigney, East London 5211, South Africa (Formerly Premier Hotel Cascades)
Region: South Africa > Eastern Cape > East London
Price Range: €68 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Premier Hotel EL ICC 4*
Number of rooms: 260
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in East London
#3 Luxury Hotel in East London
#3 Business Hotel in East London
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Questions & Answers

Here's what travellers have asked, with answers from Premier Hotel EL ICC staff and other travellers.
2 questions
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Wentzville, Missouri
over a year ago
Johannesburg, South Africa

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Questions? Get answers from Premier Hotel EL ICC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the sixth floor and it was so peaceful, I slept like a baby.”
348margaretn, 19 May 2017 | Read review
“nice views to too wards the Sea”
hansbI9027KM, 10 May 2017 | Read review
“Hotel is busy but all upper floors are quiet.”
shaolinaw, 5 Apr 2017 | Read review
“Lovely sea views. Northern wing has a view over the harbour that you won't get from the South.”
674dennisr, 16 Nov 2016 | Read review
“All rooms are sea view”
CHARMSAMA, 16 Oct 2016 | Read review
5 of 5
Priceline
US$74* /night
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Booking.comUS$93
Agoda.comUS$74
TripAdvisorUS$74
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Prices are for 1 room, 2 adults
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