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My husband and I came out to visit my sister. Stayed four nights at Springhill. I have to say the hotel staff was some of the nicest we ever encountered, happy, helpful, etc. But out room smelled bad. The bathroom is very old style and...More
Thank Karen J
Response from Mina B, Manager at SpringHill Suites Phoenix Glendale/PeoriaResponded 23 October 2017
Thank you for your review and your comments regarding our wonderful staff. We are sorry about the smell you encountered in your guestroom. We have referred your comments to the housekeeping and maintenance teams to correct this issue. We hope you will give us another...More
Only stayed one night while on road trip arrived 1 1/2 hours before check in but a room was ready. Location is great, there's a big mall right behind hotel and across Bell Rd much more plus a Starbucks all within easy walking distance which...More
We enjoyed our stay at this property which was clean and comfortable. The room is designed in a split manner to allow two televisions to be enjoyed by a couple like us who wanted to watch different programs. The bed was comfortable and the pillows...More
I had spent 4 nights I needed one more night due to Harvey. I was suppose to fly into Houston but my flight kept getting cancelled. I finally decided to fly into Dallas because my 2 younger kids were in Houston with my mom and...More
1 Thank 411Kelli
Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/PeoriaResponded 14 September 2017
Thank you for sharing your point of view on this situation. We have addressed this with you individually and will not comment regarding this situation.
We were on the top floor by the elevators, I was like oh nooooo
But it was not a problem, + there was a huge party of idiots down the way from us who were up all night.
Once again no problem, the room was...More