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Renaissance Phoenix Glendale Hotel & Spa

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Renaissance Phoenix Glendale Hotel & Spa
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447 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Atlanta, Georgia
Reviewed 3 days ago NEW

I never write review for places, but I was so impressed by the staff at the Renaissance Glendale I felt this merited sharing with others. From Sue at the Soleil restaurant to Matthew who opened the coffee shop early so we could get a little caffeine before heading to the airport to the staff at the front desk and at...

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Helpful?
Thank 948leigh02
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

948leigh02, Thank you for the kind words about your stay. I will definitely pass this on to Matt and Kim to let them know you were very happy with their service. We hope you do get back to Phoenix someday...we'll be here to take care of you! Safe Travels!

Anchorage, Alaska
Reviewed 5 days ago NEW

This hotel is top end in design (lobby, bar, ambiance). The room we reserved on the 3rd floor had a view of the outdoor patio area off the balcony, a King bed, bathroom, small refrigerator/coffee area, big screen TV, w/ dresser. The bathroom was large, the shower/tub was nice but would not stay hot from the faucet to turning to...

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Helpful?
Thank blu_h2O_fan
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

blu_h20_fan Thank you for your feedback on your stay with us. We will be sharing this with all our departments so we can rectify the hot water issue you experienced during your stay. We only hope that you will come back again if you are in the area and stay with us again. Safe Travels!

Reviewed 5 days ago NEWvia mobile

Overall a nice place, however the room my family got was right next to the elevators and that's all you heard all night was the elevators going up and down. It made for a very long night. Hotel is also close to a lot of restaurants.

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Helpful?
Thank Joshua B
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Joshua B, We apologize for the noise issues from the elevators during your stay. We hope that you will give us another chance and stay with us again if you are in the area. Safe Travels!

Las Vegas, Nevada
Reviewed 1 week ago via mobile

My business doesn't often take me to the west side of Phoenix (Glendale), AZ, but when it does, I always look forward to staying at the Renaissance. It's a top quality hotel. Everything is nice and there are many restaurants conveniently located within walking distance. If you're going to a Cardinals or Coyotes game, or spring training in Glendale, Peoria...

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Helpful?
Thank Mike W
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Mike W Thank you for your review of the hotel. We hope that you will comeback and stay with us again soon! Safe Travels!

Texas, USA
Reviewed 1 week ago

My daughters' dance convention was using this hotel as their venue and host hotel so here I stayed. This is actually a great hotel. The location is just right--it is next to a huge event center/movie theater/plaza of restaurants, and across the street from an outlet mall. It is huge, modern, with a lot of amenities. The lobby area is...

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Helpful?
Thank kaenhu
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

kaenhu, Thank you for your review of the hotel. We are glad that you enjoyed your stay with us and also the area surroundings. We hope that if you are in the Glendale area again (whether it is for your daughter's dance convention or any other event) you come and stay with us again. Safe Travels!

Reviewed 2 weeks ago

Quick one night stay to watch a hockey game. We arrived early on a Thursday and we were able to check in right away (we had requested early check in previously). Our room was a suite and our friend's room was a double. The suite was perfect except it was right next to the elevator. We heard the elevator all...

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Helpful?
Thank AJ D
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

AJ D, Thank you for your comments on your most recent stay coming in for the hockey game. We apologize you experienced noise from the elevators and will share your information with our team here. We appreciate you choosing the Renaissance for your staycation and hope that you will come back and see us again in the future. Safe Travels!

Reviewed 3 weeks ago via mobile

The catering/event department really lacks organization and professionalism. As an organization we host our Anniversary there at the Renaissance Resort for the past 4yrd in which we have referred 4 weddings that have taken place there after ppl we know took a liking to the venue. We have been working with Ann Mattis the last few years, immediately after our...

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Helpful?
Thank Ashor C
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Ashor C, Thank you for your feedback, we will share your comments with our team. Safe Travels

Phoenix, Arizona
Reviewed 3 weeks ago

We stayed to treat ourselves to a "staycation", and couldn't of picked a nicer place. The front desk staff was very nice and professional. We were upgraded without even asking for it.Had a beautiful view overlooking Westgate, will definitely stay again.

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Thank Brian S
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Brian S Thank you for your kind words from your "staycation" stay! We hope that you will come see us again soon... Safe Travels!

Greensburg, Indiana
Reviewed 4 weeks ago

Hotel is located in a nice area with the Arizona Cardinal stadium, many restaurants and bars all in an area, an AMC movie theatre, Dave and Busters and a mall. Uber and Lift rides are readily available. Bellman and front desk are responsive and courteous. Lobby is outstanding. Very large, spacious area with comfortable seating throughout to accommodate many different...

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Helpful?
Thank Lbewley
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Lbewley, Thank you for your comments on your most recent stay. We apologize for the inconvenience of the noise from the elevator, but will share your comments with our engineering team. Thanks again Safe Travels!

Georgeville, Louisiana, United States
Reviewed 5 January 2017

Beautiful Hotel! Rooms are roomy, comfortable and clean. We had a balcony on the Club level which overlooked Westgate. Club level allows you to go to the club and have free breakfast and snacks while you relax. The only downside to that is that it is only available weekdays. We truly enjoyed our stay at this hotel and highly recommend...

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Helpful?
Thank 435jaimec
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

435jaimec, We appreciate your feedback on your most recent stay with us. I will look into the transportation for the airport and we apologize if the price was not conveyed to you before using our car service. We only hope that you will come back and see us again if you are in the Glendale area. Safe Travels!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting

Additional Information about Renaissance Phoenix Glendale Hotel & Spa

Address: 9495 W Coyotes Blvd, Glendale, AZ 85305-3136
Region: United States > Arizona > Central Arizona > Glendale
Price Range: €186 - €431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Phoenix Glendale Hotel & Spa 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Renaissance Glendale Hotel Glendale
Renaissance Glendale Hotel And Spa
Glendale Renaissance
Hotel Style:
#3 Business Hotel in Glendale
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Phoenix Glendale Hotel & Spa staff and other travellers.
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Questions? Get answers from Renaissance Phoenix Glendale Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if the room is located next to elevator.”
 of 5 bubbles 98ajd, 6 Feb 2017 | Read review
“Ask for a room with a balcony, not all of them have one.”
 of 5 bubbles D6437EZjohnp, 22 Oct 2016 | Read review
“get away from parking lot, get up high, and park across the street”
 of 5 bubbles ryans69, 12 Sep 2016 | Read review
“High up as possible, and get the in-room Jacuzzi!!”
 of 5 bubbles edwardjm2015, 9 Sep 2016 | Read review
“Ask for a room that has an actual view...even if parking lot or highway.”
 of 5 bubbles TennesseeTraveler057, 20 Jul 2016 | Read review
5 of 5