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DoubleTree by Hilton Hotel Phoenix - Gilbert

PricelineUS$100*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$107*
US$100*
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US$103*
US$103*
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DoubleTree by Hilton Hotel Phoenix - Gilbert
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573 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Phoenix - Gilbert
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Showing 569: English reviews
Phoenix, Arizona
Reviewed 3 April 2017

I put my 80 year old aunties here while they were visiting from the mid west and they loved it. I actually paid a little more for a bigger room and it was so nice!!! It had refrigerator and microwave and lots of space. The window actually opened which was nice for fresh air. I want to give thanks to...

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Helpful?
Thank Barbara R
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear Barbara R, What a nice 5 star review, thank you!! We're glad your aunties enjoyed their stay with us and that you liked our big Jr. Suites and amenities. I'll be sure to pass on your kind words to Alana and Thad, they are both great assets to our team! Thanks again and have a wonderful day! :) Jennifer...

Reviewed 3 April 2017 via mobile

You need to read all of this review... the staff was great, check-in was fast, the room was average but nice. We went down to breakfast and if you travel like I do you know what to expect at Double Tree, a great breakfast and hit coffee ready and available!!! However "NOT" the case here. The food was the worst...

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Thank Gorving13
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear Gorving13, I'm sorry for the quality and service you experienced at our restaurant during breakfast, this certainly does not reflect the high standards we set, and expect from our hotel and that you should expect as our guest. Although each guestroom has a coffee/tea maker with coffee, we also now offer complimentary coffee as well in the restaurant. We...

Chicago, Illinois, United States
Reviewed 30 March 2017

It's a Double Tree, so it was a pretty decent hotel. The location was excellent. You're pretty close to major highways which was helpful for me since I was out there working. I didn't eat at the breakfast buffet so I can't comment on the food, but the rooms were nice and clean and the staff was nice. Also, there's...

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Helpful?
Thank Shaun L
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for taking the time to review your most recent stay with us Shaun, we greatly appreciate it! We're glad that you liked our location near the SanTan Village Mall and area highways and that you thought our rooms and staff were nice. Thanks again and have a wonderful day! Jennifer Bruce Sales Manager

Chicago, United States
Reviewed 27 March 2017

We stayed for 5 days and didn't need service every day, but every time we ran into the cleaning staff they made it a point to ask us if we needed anything. They freshened up the room when we asked doing more than we asked for and did it quickly. We needed a small screwdriver for a fan we purchased...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 292carrier
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear 292carrier, Thank you soo much for your kind words regarding our housekeeping department. We agree, they do a great job and are a tremendously important part of our team. I will be sure to pass on your kind words and we truly appreciate you recognizing the good work they do here, thank you!! Jennifer Bruce Sales Manager

Gilbert, United States
Reviewed 27 March 2017

I had a very pleasant stay in Gilbert, AZ; I did not want to leave my room each day...it was so comfortable and you did not hear any outside noises. The Hotel provided everything I needed; no complaints.

Review collected in partnership with DoubleTree by Hilton
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Thank 758valdah
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear 758valdah, Thank you for taking the time to review your most recent stay with us! We're glad to hear that you enjoyed your time with us as we certainly enjoyed accommodating you! Thanks again and have a wonderful day! Jennifer Bruce Sales Manager

Jersey City, New Jersey
Reviewed 25 March 2017

Spacious comfortable and clean room. Staff was warm and accomodating. Nice grounds and plantings. Convenient location and anything you need in San Tan Villiage right down the street. Stayed for business at corporate rate so not sure of personal value but would certainly stay at this property with my family. The only caveat is the pool is real small and...

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Thank Italo_american_11
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear Italo_american_11, Thank you for taking the time to review your most recent stay with us, we appreciate it and we're glad that you enjoyed your time here! Thanks again and have a great day! :) Jennifer Bruce Sales Manager

Annapolis, United States
Reviewed 25 March 2017

A van load of people arrived to check in just before I arrived so I waited longer than usual as a Diamond HHonors member but that is to be expected. The room was excellent and the bed and pillows provided better sleep than I have had in a long time. The hotel restaurant is small but the breakfast and dinners...

Review collected in partnership with DoubleTree by Hilton
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Thank ottob577
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear Ottob577, Thank you for your wonderful review and for being a loyal Hilton Honors Diamond Member! We're glad that you enjoyed your stay and that you had a great nights sleep due to our comfortable bed/pillows! Also happy that you enjoyed your meals at our restaurant. Thanks again and we look forward to welcoming you back in the future!...

Reviewed 24 March 2017 via mobile

I was disappointed by this Hilton property. I am used to nicer, larger and more friendly amenities. Just a basic hotel, pool is very small, work out room is terrible and has no equipment. Room was spacious but the couch was terrible. Not comfortable at all. Overall, this did not meet my expectations.

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Thank Aud E
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear Aud E, I'm sorry to read this review of your recent stay with us. Our guestrooms are oversized, so they are larger than average and our full service property has an abundance of on-site amenities. I'm happy to announce that we will be expanding our hotel in the very near future to include a larger fitness room, large resort...

Chattanooga, United States
Reviewed 23 March 2017

Eli, is the best hotel bar manager in the world! Eli made each evening a memorable one! She shared many experiences and was very much engaged with all the patrons. Being spring training season there was many people having a good time and she made it extra special for all!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jim R
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear Jim R, We do agree, Eli is the best!! We're lucky to have her as a part of our team and we're glad that she made your stay with us more enjoyable. We look forward to welcoming you back for spring training next year, if not sooner :) Thank you! Jennifer Bruce Sales Manager

Fayetteville, North Carolina
Reviewed 19 March 2017

Management refused to give me the room I reserved months prior, then tried to first say none available then tried to upcharge another $100. I found the same room at the price I reserved on Priceline to get the room I reserved. The first room was dirty with stained floors. The bar closes very early and the food was very...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Donia9905
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear Donia9905, Thank you for your review of your recent experience at our hotel. We’re very sorry to hear that you encountered an unacceptable level of service and accommodation. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel Phoenix - Gilbert

Address: 1800 S San Tan Village Pkwy, Gilbert, AZ 85295-6245 (Formerly Legado Hotel)
Region: United States > Arizona > Central Arizona > Gilbert
Price Range: €87 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Phoenix - Gilbert 3.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Priceline, Expedia, Orbitz, Hotwire, Hotels.com, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree by Hilton Hotel Phoenix - Gilbert reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Family Hotel in Gilbert
#4 Romantic Hotel in Gilbert
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Phoenix - Gilbert staff and other travellers.
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Orange County
over a year ago
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Phoenix - Gilbert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor was easy access to the pool but still quiet. Outside doors are keyed for security. Lobby is stunning.”
anitaj477, 18 May 2017 | Read review
“Stay someplace else”
Stormrider45, 21 Apr 2017 | Read review
“Ask for a room that doesn't have a level above it. We heard running in the room above us till bedtime.”
Charley21, 7 Nov 2016 | Read review
“Top floors have very high ceilings.”
428barbiep, 29 Sep 2016 | Read review
“Don't upgrade the breakfast as there is nothing special in the buffet”
billl187, 28 Jul 2016 | Read review
5 of 5
Priceline
US$100* /night
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Doubletree.comUS$103
TravelocityUS$103
TripAdvisorUS$103
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*Disclaimer
Prices are for 1 room, 2 adults
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