Internet not good, i had to clean the coffee maker it was disgusting!!! The bathroom extractor sound it weird and loud, the floor was dirty!!!!! I wish i can have some of my money back i pay $140 for this!!!
I cannot remember a time when customer service was worse. It would be nice to be able to speak to the actual owner. Seems to be unavailable when there's an issue. Why is this always such a secret when an owner needs to be contacted. If you don't have good employees, you need to hear about it.
The room was very clean and just remodeled. But the walls are very thin. We were on the first floor. We heard footsteps all night. If we were to stay again we would stay on the second floor. Checking in was easy. Bed was very soft. Location was convenient.
This was our 3rd stay at this location and was nice to see lobby remodeling complete. Employees very friendly and helpful. Adequate size to room, comfortable bed, thick towels. Frig, microwave and 1-cup coffee maker in room but no clocks or complimentary breakfast. Grocery and Wal Mart across street. Short walking distance to Black Bear Diner or McDonalds next door. Tile floors different than usual room carpet. Each time appeared swept and/or dusted but not washed as frequently. Socks or feet always pick up dirt.
We had came for July 4th in park. Checked out other hotel, walked around Jerome & decided about 5:00 to do ghost tour. We had hard time finding room. We arrived @ 9:59PM. Debra stayed late & made sure we got settled. She even turned on A/ C so room was not hot when we arrived. Out of razors. Had to go to Giant to get some. Comfy beds w/ blankets/ heavier bedspreads.
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