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SpringHill Suites Phoenix Chandler/Fashion Center

191 reviews
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Traveller (30)
Room & Suite (97)
Dining (6)
Overview
  • Excellent44%
  • Very good29%
  • Average17%
  • Poor4%
  • Terrible6%
Travellers talk about
“front desk”(26 reviews)
“any requests”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (191)Write a Review
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LanguageEnglish
79
56
34
9
12
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All reviewsfront deskany requestswalking distancegreat free breakfastthe sofa beddirectly across the streetchandler fashion centerroom layoutnight staffmaintenance staffrooms were clean and comfortableyogurtkitchen areahuge mallair conditionerawesome staffbreakfast bar
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11 - 15 of 190 reviews
Reviewed 3 July 2017 via mobile

Pool was ratty to say the least. Water not clean, railing torn up, no towels, ( just dirty ones from who knows)...rooms OK, Breakfast an hour late. Gym did not look so hot...but rooms clean enough n quiet. Air conditioner not very effective. Springhill is...More

Thank Sandra J
Response from Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded 29 July 2017

Thank you for sharing your experience at our hotel. One of our key priorities is to provide the highest level of friendly and courteous service. We've shared your feedback in regards to the facility within our organization. Thank you for being a guest with us...More

Reviewed 23 May 2017

We got a smoking hot deal on Hotwire for this hotel. Was pleasantly surprised when we got to the location. We loved this hotel. The room was large with a small kitchenette, microwave, fridge, sink area. The vanity was outside the bathroom which I love....More

1  Thank mer1264
Response from Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded 29 July 2017

Thank you for choosing to stay with us! We appreciate the positive review and so thrilled that you enjoyed the property. Please come see us again soon.

Reviewed 17 May 2017

Pro's 1. Close to the freeway and a Wal-Mart. Con's 1. Ridiculously priced! You definitely don't get what you pay for here 2. Rooms were set up weird. Tv right in the middle of the room so you can't really see it right from the...More

2  Thank Jay D
Response from Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded 18 May 2017

Thank you for taking the time to share your recent experience at the SpringHill Suites Phoenix Chandler/Fashion Center with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as...More

Reviewed 17 May 2017

I moved here from the Marriott Fairfield south of the mall. Why? Because the Fairfield had a plumbing issue and water was out all day. I'm glad I experienced this location, but I must say, between Ubering from the Fairfield vs. walking from the Springhill,...More

1  Thank Thomas M
Response from Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded 18 May 2017

Thank you for taking the time to share your recent experience at the SpringHill Suites Phoenix Chandler/Fashion Center with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as...More

Reviewed 6 May 2017 via mobile

The updated lobby complimented the outstanding staff. Great location with convenient walking distance shops. Rooms were clean and comfortable and the breakfast was above average! An over the top note was how graciously they worked with the checkout details as we had a huge party...More

Thank donnaflores1
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$117 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chandler
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chandler
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (97)
Dining (6)
Pool & Beach (6)
Amenities (11)
Business Centre & Event Rooms (1)
Questions & Answers
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2calgrads
5 December 2015|
Answer
Response from George C | Reviewed this property |
Yes
0
Votes
Room Tips
"I always avoid first floor, but have never had a bad room or bad experience"
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"Upper floors may not have the damp carpet issue."
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"If possible choose a room away from the elevator and on the top floor."
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"Check to make sure your bedding has been changed."
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