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SpringHill Suites Phoenix Chandler/Fashion Center

Booking.comUS$115*
View Deal
#22 of 32 Hotels in Chandler
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$171*
US$115*
US$171*
US$115*
US$171*
US$115*
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SpringHill Suites Phoenix Chandler\/Fashion Center
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176 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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New Jersey
Reviewed 2 weeks ago

My high school friend of forty years ago and I reunited for a road trip to the NCAA Final Four. We stayed with SpringHill Suites Chandler for five nights and from the moment we checked us in we were cared for in every respect First off and most importantly, the staff at SpringHill Suites is second to none. Katherine, Ingrid,...

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Helpful?
Thank The_Viceroy
Reviewed 4 weeks ago via mobile

I would not recommend this hotel to anyone. Staff was rude, they never had room towels or pool towels and the ones they had were stained. You had to jump over the pull out couch to get to the other side of the room. Housekeeping struggled to keep up and their vacuum didn't move from the middle of the hall...

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Thank Tamara K
Reviewed 4 weeks ago via mobile

Two of us shared a room. Disappointing service, noisy rooms make for a tiring stay. The site has potential; the rooms are adequate and spacious and the breakfast, when available is good. On the first night, discovered that the tub stopper was broken, clock was off an hour, and bed bug bites. Asked for repairs and new sheets. Interesting that...

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Helpful?
Thank Peter G
Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Greetings, Thank you for taking the time to send your comments in regards your recent stay at the Springhill Suites Phoenix Chandler/Fashion Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of goal during your recent stay. Please accept our sincere apology for the inconveniences you had during your stay...

Los Angeles, California
Reviewed 4 March 2017 via mobile

Was a good stay for one night. Hotel was clean and staff was friendly. Would recommend for overnight stay if you're traveling by yourself. Felt safe and was a good location. The gym was small but adequate. Pool area was a little noisy at night.

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Helpful?
Thank Rebecca A
Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for choosing to stay with us. We appreciate the feedback and glad to hear you enjoyed your time with us. Please come see us again soon.

London, United Kingdom
Reviewed 3 March 2017

The hotel is what you usually expect from Springhill suites - large rooms with separate sitting area, kitchenette, work desk, under the window a/c and spartan breakfast. There is reasonably modern fitness room and small outdoors swimming pool at the back of the hotel. Problem with this particular hotel is the noise. Before arrival I've requested quiet room and I...

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Helpful?
Thank avsm
Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Phoenix Chandler/Fashion Center with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize...

Munich, Germany
Reviewed 26 February 2017

Stayed at the hotel for one night. The room was fine but was extremely disappointed with breakfast. Plates and cutlery were of plastic and not glass and steel. The choice of stuff to eat and drink were also very poor. So far, its has been the worst breakfast I have ever had at any hotel in that price range. Staff...

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Helpful?
Thank ksyed
Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for providing feedback on your recent stay at our property. We appreciate the critique and are currently working with SpringHill Suites brand to implement new breakfast items to our menu. This rollout will be complete April 1st, 2017. Please come see us again so that we can improve upon this poor experience.

Minneapolis, Minnesota
Reviewed 16 February 2017 via mobile

One of the best staffed hotels we encountered. Desk staff, housekeeping staff & maintenance staff never failed to greet us with a smile and a kind word. We stayed 4 nights and definitely would use this hotel again. Large suite with couch, office area, kitchen area & an almost master bathroom style area. Great free breakfast offering cold & hot...

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Helpful?
Thank Barbara B
Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you Barbara! Our team appreciates the positive feedback and we're so glad that you enjoyed your stay with us. Please come see us again soon.

Riverside, California
Reviewed 14 February 2017

My husband and I stayed here on Feb 12th while in town for 1 night. Not sure at all why David gave a 1 star and complained so much because we had no issues at all. The front desk lady was very nice, pleasant, and so friendly and was able to give me the price of a drink right away....

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Helpful?
Thank lizzie19702017
Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for staying with us and reviewing us online. We're very glad that you enjoyed your suites and our staff met your service needs. Our team appreciates positive feedback and we continue to challenge ourselves every day to exceed the next guests customer service expectations. We hope to see you again soon!

Saint Louis, Missouri
Reviewed 13 February 2017

I am Platinum at Marriott, so I stay at Marriott dozens of times a year, and this is one of the worst I've seen. Completely unacceptable is the very very thin and scratchy one-play toilet paper they provide you. And don't try to use the so-called Kleenex they provide as a substitute, it's of a quality even the former Soviet...

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Helpful?
Thank DavidBenkof
Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for reviewing our hotel online. We appreciate your feedback and will use this situation as a training opportunity with our team. There are several concerns you addressed and I'd like to respond to each. Our front desk team has recently added new team members and may take additional time with some processes in our property management system. We...

Dibrugarh, India
Reviewed 4 February 2017 via mobile

We stayed here for one week to attend ASME conference. This hotel is in downtown area. The offices and Arizona university is at walking distance but shopping areas are far from the hotel. The hotel is very good at very reasonable prices. Hotel rooms are very neat. Services are excellent. Rooms are noise free.

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Helpful?
Thank Anuragme
Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for the positive feedback. We are so glad you enjoyed your stay and I can't wait to share this experience with our team. We look forward to your next stay.

162 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Address: 225 N Metro Blvd, Chandler, AZ 85226-3194
Region: United States > Arizona > Central Arizona > Chandler
Price Range: €80 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler
Hotel Style:
#14 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Phoenix Chandler/Fashion Center staff and other travellers.
1 question
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Berkeley, California
over a year ago

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Questions? Get answers from SpringHill Suites Phoenix Chandler/Fashion Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from Chandler Road.”
julietN5285NO, 14 Dec 2016 | Read review
“If you need a comfortable bed and a modern clean room look elsewhere as this Marriott property needs a facelift.”
donaldw840, 13 Nov 2016 | Read review
“Inner courtyard facing room was pretty quiet except for stomping from above.”
suramom, 26 Oct 2016 | Read review
“I'm a third floor person. No noise from above.”
tripryank72, 24 Oct 2016 | Read review
“Try and get on the top floor. We heard movement above us, not too loud, but distracting if you like it really quiet.”
dwigmaster, 4 Oct 2016 | Read review
5 of 5
Booking.com
US$115* /night
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SpringHill SuitesUS$115
PricelineUS$115
TripAdvisorUS$115
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Prices are for 1 room, 2 adults
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