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Carefree Resort

685 reviews
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Traveller (297)
Room & Suite (327)
Pool & Beach (52)
Overview
  • Excellent36%
  • Very good29%
  • Average17%
  • Poor11%
  • Terrible7%
Travellers talk about
“cave creek”(68 reviews)
“tennis courts”(18 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (685)Write a Review
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1 - 5 of 660 reviews
Reviewed 3 days ago

It appeared that most staff was inexperienced and being trained. Remodeled rooms were ok but not as nice as they were described when we made our reservations. The staff was accommodating and friendly however, most lacked experience and knowledge of the surrounding community when questioned.

Review collected in partnership with this hotel
Thank phayne2018
Reviewed 5 days ago

We had a great time despite the ongoing renovations. The property is going to look amazing when complete. The service was excellent. A few minor annoyances with incomplete housekeeping service (missing towels, failing to restock the coffee service, etc.). The areas where renovations are done...More

Review collected in partnership with this hotel
Thank cghelli
Response from Maureen H, Director of Marketing at Carefree ResortResponded 4 days ago

Thank you for your feedback. I will be sure to pass along the comments to our new executive housekeeper so that she may correct immediately. We are so pleased that overall you enjoyed your stay and our service. We are thrilled that you are excited...More

Reviewed 6 days ago

Overall pretty nice place, was under construction, but still beautiful. Wish I could have enjoyed the spa and the pool. The food was delicious and the bar tenders did a wonderful job. Wait staff was extremely mannered and polite. Wish they had coffee in the...More

Review collected in partnership with this hotel
Thank jbappenzeller
Response from Maureen H, Director of Marketing at Carefree ResortResponded 5 days ago

Thank you for taking time to write this review. We are pleased that you enjoyed your business trip. I will be sure to pass along your comments. Our F&B dept will be thrilled to know our food and service delighted you and will take note...More

Reviewed 6 days ago

Room phone was inoperative and no room service menu was in the room. Called Friday evening to the front desk and nothing had been resolved by the time we checked out Sunday. Property is under a major renovation but still looks great.More

Thank Thomas B
Response from Maureen H, Director of Marketing at Carefree ResortResponded 5 days ago

Thomas - we sincerely apologize that your phone wasn't working and the room service menu was not available to you. No excuses. We do appreciate that you recognized how beautiful the property looks as we go through our transformation. Everyone here is very excited about...More

Reviewed 1 week ago

Even though the property is undergoing some renovations, it didn't really have much impact on our stay. The room was recently renovated, was clean, and was nicely appointed. The staff was friendly, and helpful, and the atmosphere was quiet. We would definitely stay again.More

Review collected in partnership with this hotel
Thank bw1126
Response from Maureen H, Director of Marketing at Carefree ResortResponded 5 days ago

We are very excited that you enjoyed your recent stay. Our team will be pleased to know that you enjoyed our new rooms and thought highly of the service and atmosphere. We look forward to your next visit and we truly appreciate you taking time...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Tennis Court
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$166 - US$445 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$166 - US$445 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (297)
Room & Suite (327)
Pool & Beach (52)
Dining (21)
Amenities (48)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
shortstuff50
24 September 2017|
AnswerShow all 3 answers
Response from Ria R | Property representative |
The shuttle leaves every hour on the hour to any business location within a 3 mile radius (not to residences).
0
Votes
Skeeter88
23 May 2017|
AnswerShow all 4 answers
Response from Susan M | Reviewed this property |
Yes to elevators. Regarding a shuttle if you need one back and forth from the airport there is no hotel shuttle. The front desk is very helpful in guidance for transport locally and to/from airport. One of the best places... More
0
Votes
Geoffrey R
7 February 2017|
AnswerShow all 4 answers
Response from susan K | Reviewed this property |
They do not have a guest laundry room. They do have a laundry service though.
1
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Room Tips
"Try to get a room near the main lobby."
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"Rooms facing outside, rather than into courtyard, have best views."
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"When the building work is complete this will be a great place to stay.I found no major faults."
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"stay away....they will probably fail...."
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