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Comfort Inn

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225 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Las Vegas, Nevada, United States
Reviewed 4 July 2015

My boyfriend and I stayed at this hotel for two nights and everything was fine. Breakfast was decent. Rooms were clean and beds were comfy. Staff was nice and the free wifi was average. Although this has nothing to do with the hotel itself and they couldn't do anything to prevent it, we were threatened at our cars by other...

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Helpful?
Thank T_crayy
Dean P, Public Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding your recent stay at the Benson Comfort Inn. We very much appreciate and value your feedback and will share it with our team. Our staff will walk the property a few times a during their shift and we are constantly watching the security camera for any suspicious activity. We offered to contact Law Enforcement...

Phoenix
Reviewed 19 June 2015 via mobile

Spent two nights in he area, and enjoyed the hospitality of the Comfort Inn Benson, AZ. The bed, linens, and pillows welcomed a weary soul and all dreams were sweet. The morning breakfast included hot and cold items and was nicely presented. My favorite lodging in Benson and cost efficient as well.

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Helpful?
Thank pflepsep
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your positive experience regarding your recent stay at Comfort Inn. We are happy you enjoyed your stay.

Orange County,Ca
Reviewed 16 June 2015

I loved the décor and cleanliness of the hotel. we had booked one room with 2 queen beds and were not allowed to get a roll away bed because they said it was a hazard. Therefore, we had to get pay to get another room...this room was beautiful but had a horrendous odor. We had no time to complain since...

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Helpful?
Thank CCSOrangeCounty_Ca
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unpleasant smell reported in your room. As for your special request unfortunately when booking though a third-party website we do not receive contact information for the intended guest.

Hemet, California
Reviewed 15 June 2015

We stayed there for two days and we were very happy we picked it over the other inns in Benson. Everything was very clean and comfortable. The breakfast was the best we've ever had at a motel of hotel.The staff was all very helpful and friendly. We will differently stay there again when in the area. Thank you all for...

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Helpful?
Thank John R
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding your recent stay at the Benson Comfort Inn. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve.

Farmington, New Mexico
Reviewed 27 May 2015

We have stayed here each time we visit family, in this area, for the last 5 years. The staff are very accommodating. The breakfast is good. The pool area is always clean and the pool is heated for those cool mornings.

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Helpful?
Thank Teetermarie
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding your recent stay at the Benson Comfort Inn. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It...

Scottsdale, Arizona
Reviewed 19 May 2015

Booked a hotel on a Friday evening for that following Monday, but had to cancel early Monday morning due to change of plans. The bank account showed a refunded amount, then later recharged it. I called to see what had caused this and how to resolve it. The woman who answered was instantly irritated and snapped back that I had...

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Helpful?
Thank John B
Dean P, General Manager at Comfort Inn, responded to this review

I am sorry you had credit card issues with the Third Party booking site you used for your reservation that you canceled. This hotel is not responsible for any charges that occurred on your credit card. A recording of the phone call you are claiming on this review shows that the Employee that was trying to assist you handled this...

Claremont, New Hampshire
Reviewed 24 April 2015

We stayed here on the way out of Tucson and found it to be a great stop. The front desk lady greeted us warmly and was very pleasant as she chatted during our check in. After seeing other reviews about highway noise, we simply asked for a room on the back side and it was very quiet and peaceful. The...

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Helpful?
1Thank zicheryzachery1
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are happy you enjoyed your stay with us and we look forward to having you as our guests again soon.

Charlotte, NC
Reviewed 22 April 2015

It seems to be a hit or miss deal with Choice Hotels. We have stayed in some questionable ones but we have never stayed in a better managed Comfort Inn than this one in Benson. Grounds were clean and well maintained, personnel were pleasant and helpful, the room was clean, quiet and well appointed with NO signs of wear, The...

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Helpful?
1Thank gramps-nanna
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback, we are happy you enjoyed your stay and hope you will return soon as our guest.

Albuquerque, New Mexico
Reviewed 10 April 2015

We have visited this Comfort Inn three times and plan to use the location for traveling West. Rooms are clean, beds are comfortable and the staff is friendly and accommodating. The windows open so we had fresh air all night. The bedding can be purchased so we brought two new pillows home.

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Helpful?
Thank Sharonnm2014
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are happy that you continue to stay as our guests and you are always enjoying your stays. On behalf of the staff we look forward to seeing you again soon.

Sherwood Park
Reviewed 2 April 2015

We got the last 2 rooms and found them expensive for the location. Breakfast was adequate, staff friendly and wi-fi was also adequate. The rooms are clean and the bed and pillows were good. For the price I would consider other hotels in Benson.

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Helpful?
Thank Motorcylcler
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We thank you for choosing to stay with us and are glad you enjoyed your stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Multilingual Staff
Official Description (provided by the hotel)
Located 10 minutes from Kartchner Caverns State Park at the junction of Interstate 10, State Route 90, and 1 mile from State Route 80, we are central to Tucson, Tombstone, Bisbee, and Sierra Vista / Fort Huachuca. ... more   less 

Additional Information about Comfort Inn

Address: 630 South Village Loop, Benson, AZ 85602
Region: United States > Arizona > Benson
Price Range: €86 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Desert Rose Hotel Benson
Benson Holiday Inn Express
Holiday Inn Benson
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms are generally more quiet.”
 of 5 bubbles AzDEAT, 17 Jan 2017 | Read review
“In this hotel anywhere.”
 of 5 bubbles AllisonM580, 9 Oct 2016 | Read review
“My husband is disabled, we love the ground floor and we had no sounds from the 2nd floor, very nice...”
 of 5 bubbles jolars2, 14 Sep 2016 | Read review
“We stayed on the ground floor and it was great.”
 of 5 bubbles Sconage, 1 Sep 2016 | Read review
“Our room was in the middle. Vey quiet.”
 of 5 bubbles shwrann, 25 Jul 2016 | Read review
5 of 5