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Grosvenor Hotel

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205 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Singapore
Reviewed 2 May 2016

Location to city centre is near, staff service was average, interesting that their lift is old-school and retro, first time experiencing it. Room wise, it is big but not much amenities. Overall pleasant stay.

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Helpful?
Thank micsim
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Micsim Thank you for the feedback. Faithfully Ping LIM (The Proprietor)

dubai
Reviewed 1 May 2016

We stayed here for two nights to attend a wedding in town and I wanted to move from the minute we arrived. It's weird, really weird. I think the best summary is that it's a glorified hostel disguising itself as a hotel and resting on the laurels of a very long past history when it had some moments of glory....

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Thank huia8
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Huia8 Thank you for your title, "Cheap", because The Grosvenor has truly got the cheapest hotel rate in Timaru. Not only that, it's the ONLY hotel that's located inside Timaru CBD. The Grosvenor has been operating as a hotel for the past 141 years, and it will outlive you and I. We must have done something right then. "Glorified...

Whangarei, New Zealand
Reviewed 29 April 2016

We booked 2 rooms with adjoining rooms for our children we were all pleasantly surprised at the quality of the room and the affordability for us as a family. We received amazing service from the staff at front of house. Reception was very helpful and friendly. Meals were also affordable and large servings delivered by super friendly staff. We had...

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Helpful?
Thank Nathan6family
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Nathan6family Thank you for your kind words. Do come again. It's our pleasure to serve you. Faithfully Ping LIM (The Proprietor)

Wellington, New Zealand
Reviewed 26 April 2016

Standard room with ensuite and a view out over the port, I was pleasantly surprised at the quality of the rooms and the cost. The receptionist was super friendly and the Bacon at breakfast was delicious!!! They have a chef who knows how to cook streaky Bacon!!!! The bar staff were also fantastic and the bar food was above expectations!

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Helpful?
Thank kevyt
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Kevyt You have summed it up nicely, to have a decent feed, decent stay, friendly service at an affordable price (no fuss, no nonsense 3 star hotel). Thank you. Do come again. Faithfully Ping LIM (The Proprietor)

Auckland Region, New Zealand
Reviewed 25 April 2016

Standard King Room. Such a wonderful comfortable king bed, dated but but big bathroom with bath and shower . Free wifi, hair dryer, coffee making facility. Great daily room service. Bar and restraurant good value. Easy walking to the main shopping area,Caroline Bay and lots of coffee shops, bars and cafes.

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Helpful?
Thank 737Gilly
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings 737Gilly Team Grosvenor is glad that you enjoyed your stay here. There are a lot of things to like about The Grosvenor. We look forward to welcoming you back here again in the near future. Faithfully Ping LIM (The Proprietor)

Christchurch, New Zealand
Reviewed 19 April 2016

When we got to the hotel we were a little put off by the exterior...but after walking in it was absolutely gorjus! the art work and design was so interesting! the staff were so lovely from the receptionist to the helpful cleaning lady!, the room was perfect for my husband, our four year old son and i. We have stayed...

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Thank Tish K
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Tish Thank you for your kind compliments. We are glad that you enjoyed your stay with us, especially the ever popular Room 211. We look forward to welcoming you again in the near future. Stay safe and warm. Faithfully, Ping LIM (The Proprietor)

Auckland Region, New Zealand
Reviewed 19 April 2016

Checking in was quick and the rooms were easy to find. The room facilities were ok, but the kettle balanced on a narrow shelf was a bit of a worry. Put it on the bench in the bathroom for my piece of mind. The decor was interesting, especially Winston Churchill with a yellow mohawk. The bar and restaurant were good,...

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Thank bruzer99
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Bruzzer The shelf that held the kettle has had been functioning for the past forty odd years. Look can be deceiving. That being said, we are gratified with your kind words. We shall strive to be the best that we can be. Come again soon. Faithfully, Ping LIM (The Proprietor)

Montreal, Canada
Reviewed 10 April 2016

The hotel is in an older building that has been refurbished in parts. It has some art deco in the entrance and throughout which had a very interesting touch in conjunction with the original building (including elevator). However, this could have been pulled off better had it been clean - the carpets in the hall way was very stained already...

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1Thank deni a
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Deni A You must be referring to the red wing. We are aware that the carpet is stained at the moment. The issue is that we are waiting for quieter winter months to enable us to do a deep clean of the carpet. The Grosvenor is constantly full, and should we do deep clean of the carpet, 1, we...

Christchurch, New Zealand
Reviewed 3 April 2016

My husband and I have just stayed for the 3rd time this year at the Grosvenor Hotel and usually stay at least 2 times every year when visiting Timaru and it has always our place of choice to stay . In the past we have been greeted by friendly, welcoming staff on the front desk (Melissa & Jackie) not this...

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2Thank twoells
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Twoells First of all, thank you wholeheartedly for being SPECIFIC with your comment, and that enables us to tweak our system and process accordingly. We appreciate you being our regular guests, and we also appreciate you taking the time to write the review. We acknowledge that you care for our well-being, and therefore, you take due consideration for us...

Geelong, Australia
Reviewed 20 March 2016

The ambience was shattered by house keeping banging on the door at 6:25am this was shortly followed by cigarette odour wafting in to our room when I opened our second floor balcony window I was greater by numerous staff enjoying an early morning smoke. For a non smoker I found this appalling. When I enquired about a room change of...

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1Thank Mooseslammer
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Firstly, our balcony is locked from 10pm to 9am. Front Office Manager has the key. Our Housekeepers are contracted to work from 9am onwards. Check out time is 12pm. Why would we pay workers to smoke and doing nothing? My room is next to you. I am a die hard non smoker. My housekeepers know all too well of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Grosvenor has a penchant for authentic and unique design. Although we have been called a boutique hotel and a hip hotel, we're not sure what that really means. We're a little modern, and a little bohemian. Featuring an on-site restaurant and bar, The Grosvenor Hotel Timaru offers boutique & funky accommodation. Our accommodation offers feature art by local and international artists, throughout the hotel. You might stay that The Grosvenor is Timaru's Home of Modern Art (HoMA). With 44 rooms which are eco-friendly, sustainable and have green elements, like vintage furniture, low-VOC paints and recycled materials throughout. All accommodation has an ensuite with hairdryer, ironing board & iron, tea & coffee making facilities, complimentary unlimited Wi-Fi and TV. Fridges are available on request. Guests can enjoy dining in our fantastic restaurant which is now a Timaru institution, TGB (The Grosvenor Bar) is located in a one of a kind historical building with dramatic high ceilings, nostalgic exposed brick and modern touches. Whet your appetite with local, regional and international beers and cider. Then enjoy innovative tavern fare including traditional roasts, urban burgers, fresh salads, wrap, artisanal sandwiches and many other Kiwi favorites. ... more   less 

Additional Information about Grosvenor Hotel

Address: 26 Cains Terrace, Timaru, New Zealand
Region: New Zealand > South Island > Canterbury Region > Timaru
Price Range: €62 - €92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grosvenor Hotel 3*
Number of rooms: 49
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor Hotel staff and other travellers.
2 questions
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Timaru, New Zealand
22 days ago

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Questions? Get answers from Grosvenor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“had first apartment as come in drive ,. be warned very steep drive”
 of 5 bubbles 11Bear, 5 Dec 2016 | Read review
“Order a hot breakfast”
 of 5 bubbles seniae2016, 2 Nov 2016 | Read review
“Ask for one of the recently refurbished rooms. Unfortunately none were available for our booking. A view of the harbour is a must.”
 of 5 bubbles heather43Devon, 18 Oct 2016 | Read review
“Ask for room 215”
 of 5 bubbles goodtimes225588, 4 Oct 2016 | Read review
“I heard from one of the travellers in my group their shower was quite small, so I suggest if you need a big one to ask for it”
 of 5 bubbles KalznChch, 26 Sep 2016 | Read review
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