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Topas Ecolodge

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Traveller (1199)
Room & Suite (212)
Dining (43)
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Overview
  • Excellent59%
  • Very good26%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“eco lodge”(134 reviews)
“red dao ladies”(34 reviews)
“infinity pool”(29 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Infinity Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (916)
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1 - 5 of 741 reviews
Reviewed 2 days ago via mobile

This view is killing me. Although it was a bit difficult to get here, it’s worth it. Food was so so. Staffs mostly cann’t speak english, but they are more than willing to assist you. Should have spend more than 1 night.

Thank Pantira U
Response from Topas-LM, Manager at Topas EcolodgeResponded yesterday

Dear Pantira U, Thank you so much! We always like to read 5 star reviews. The view is indeed unique and we are very happy to share it with the most. Sincerely, Hubert de Murard Lodge Manager

Hotel's Favourite
Reviewed 19 February 2018

We spent 2 nights here. Rooms were very good, food excellent, staff friendly. Lovely setting with great views. Excellent walking to nearby villages. The manager was always around and very friendly. We walked to nearby village and were hijacked by local ladies who escorted us...More

2  Thank peter n
Response from Topas-LM, Manager at Topas EcolodgeResponded 20 February 2018

Dear Peter n, Thank you so much for all those good words. It always great the read about the friendliness of our employees. Do not hesitate to visit us again. Sincerely, Hubert de Murard Lodge Manager

Reviewed 1 week ago via mobile

It was absolutely perfect! The location was very relaxing and you had a nice view everywhere you looked! The infinity pool was superb. Overall, one of, if not the best, places we stayed at. They also had bicycles available so we were able to visit...More

Thank romanianwanderer
Response from Topas-LM, Manager at Topas EcolodgeResponded 1 week ago

Dear Romanianwanderer, Thank you very much for your great review. It is always nice to read messages from guests that fully enjoyed their stay. And thanks for sharing your beautiful pictures. Sincerely, Hubert de Murard Lodge Manager

Reviewed 1 week ago via mobile

The lodge is nicely tucked away with majestic mountain view and only the sound of nature - crickets, birds and other insects. We didn’t mind not having the TV as it allowed us to spend time and enjoy the beauty at our balcony. We had...More

Thank Doreen L
Response from Topas-LM, Manager at Topas EcolodgeResponded 1 week ago

Dear Doreen L, All Topas Ecolodge Team and I are very happy to read your kind review. We put a lot of efforts to ensure great services, as you mentioned, at the Spa or at the restaurant. Ms. May will be happy to see her...More

Reviewed 1 week ago

缺點: 1. 飯店時間安排管理很有問題(Poor scheduling of Hotel ) 飯店安排的接駁車(從sapa鎮到飯店)很早,早上八點從Sapa鎮上發車,約莫九點不到就抵達飯店了,但check in 時間卻是下午一點,運氣很不好遇到大濃霧加上下雨,所以被困在Reception大概有將近三小時哪裡也去不了,什麼景色也看不到非常浪費時間,反應過後櫃檯有讓我們提前大概中午12點Check-in,或許若是運氣好天氣好,可以先去附近走走使用泳池騎單車,這麼早到飯店其實就變成優點了,這段時間會比較有意義,天氣不佳的時候就很慘(可惜感覺這裡很常起大霧下雨),建議飯店可以想些配套措施,讓顧客在餐廳或reception乾坐3-4小時也不好。 2. 浪漫加購晚餐非常不值得: (Romantic upgrade is disappointed ! Very expensive, but only 2 dishes and 1 fruit. ) 我們是從Topas 官方網站上訂房,訂房後出現詢問是否要加價 120 USD 升級浪漫晚餐加上30分鐘的紅瑤族草方泡湯,我們訂購了,但泡湯非常普通,晚餐更是令人覺得傻眼,僅有鮭魚生魚片春捲,烤鴨肉,水果盤就沒有了,飲料需自費加點,前天晚上我們在鎮上餐廳吃得更豐盛加上酒精飲料還不到 20 USD,即使是在山上飯店,這樣的價格實在是貴的很不合理,我們當時馬上跟櫃台反應,櫃台小姐不斷表示歉意,語意中透露其實已被諸多房客反應,但員工並非決策者,他們也有向管理高階反應這樣的晚餐內容太貴,但高層並無反應,當下櫃檯人員表示會跟經理反應後為我們作出補償,結果補償方式就是隔天上午11點我們收拾好行李扛出房間去退房時,告知我們說:因為你們包的河內接駁車是下午三點開車,那為了補償昂貴晚餐,讓你們保有鑰匙跟房間到下午。我認為若是這樣應該在我們吃早餐的時候就先告知我們,而不是讓我們在早上11點收好東西,把行李扛出房門後,才告知我們,讓人覺得很傻眼也有點生氣。 優點: 環境清幽,與世獨立,無邊界泳池非常棒,泡著看黃昏夜景很幸福,但可惜的是這裡似乎常常起大霧,起大霧就什麼都看不到了,若雲霧散去時景色真的很美,飯店附近就有一條小徑可以trekking,飯店最值得嘉獎的是門口有提供數隻登山杖,用來trekking很好用也比較安全,飯店另外也有提供單車可借用,可惜我們在的兩天都在下雨起霧,不適合騎單車,房間很不錯,簡約舒適,很喜歡大石頭做的浴缸,非常特別,床前有大落地窗,雲霧散去後,打開落地窗可以走出去,非常棒。早餐很豐盛,是這裏最令人值得期待的一餐。 其實我是還蠻喜歡這家飯店的,綜合優點缺點後給予中等ㄧ般的評價,若能改善上述缺點相信真的是很棒的飯店。More

Thank Yinchieh
Response from Topas-LM, Manager at Topas EcolodgeResponded 1 week ago

Dear Yinchieh, Thank you for sharing your point of view as some points can be important for us to improve our services in order to satisfy any guest expectation. But I am pretty sure that you can't have a private hill top dinner with a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free Internet
Spa
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$247 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Sapa
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$247 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Sapa
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (1199)
Room & Suite (212)
Dining (43)
Pool & Beach (21)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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XiaoHui O
4 May 2018|
AnswerShow all 4 answers
Response from CATHERYN F | Reviewed this property |
Thinks is raining better off to email the Resort I’ve only been once and had a great time ! Take tram to see mountain it was great experience!!
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stellathk
21 September 2017|
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Response from 285Bernie | Reviewed this property |
I don’t think it is... the property is quite spread out and the pathways are uneven. Also the bungalows aren’t very close to the restaurant and there is no phone in them so you can’t call for help if needed. Both pool and... More
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Room Tips
"all the rooms have good views"
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"All rooms have breathtaking views."
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"Don't pay extra for the Premium Executive"
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"I would recommend rooms which are closer to reception."
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