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Victoria Sapa Resort and Spa

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#7 of 62 Hotels in Sapa
Certificate of Excellence
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Victoria Sapa Resort and Spa
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1,077 Reviews from our TripAdvisor Community

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Showing 786: English reviews
Brisbane
Reviewed 26 April 2014

If you have the cash stay here, its high, well presented and treats you like a king/queen. Really well placed, affordable and clean and tidy. I cant get over the fact that when we opened are balcony door the cloud came in and went out the front door. Luckily the first day there was clear skies and we got some...

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Thank Des S
New York
Reviewed 23 April 2014

We took the overnight Victoria Train from Hanoi. The two of us had a very attractive private berth decorated with traditional Sapa tapestries. Unfortunately my husband is 6'2" tall which is more than the length of the bed so he didn't have the best nights sleep. Had a drink in the club car before bed which was nice. Really enjoyed...

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Thank TravelingGram8
Brisbane
Reviewed 22 April 2014

We caught the LIvitrain to Sapa from Hanoi. We had paid for 4 berths to ensure that we had a cabin to ourselves. The journey was still a bit of a nightmare. However, we arrived at the hotel after a hair-raising ride from the station only to be told that we could not check in until 2.00pm (we arrived at...

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3Thank AntarcticBound
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear AntarcticBound, Thank you very much for your interest in our hotel. We are really shocked to read your comment, especially after you received our answer and explanation, addressed to your travel agent and yourself. It is also not fair from your side to bring an incorrect testimonial online, since you also tried to get your agent and even our...

Mt. Eliza Victoria
Reviewed 19 April 2014

The train trip to Sapa is a tough one and the Victoria hotel has it's own train carriage attached to the Sapa train which is very clean and comfortable , this alone made the Victoria a stand out. Besides that though you could get better quality accomodation in Sapa. The tour desk offered overpriced tours . Definitely use local tour...

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1Thank seamer62
Melbourne
Reviewed 19 April 2014

We took the Victoria Express train from Hanoi to Sapa overnight which was nice. Slept well too. We got to the hotel around 9.45am and were able to check in right away which was lovely of them. We had a room on the third floor and views over the town and mountains and loved seeing the mist and fog roll...

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Thank SMAC1973
Sydney, Australia
Reviewed 18 April 2014 via mobile

The Vic is easly the nicest, most comfortable and picturesque hotel in Sapa and really the only place to stay for anything even close to luxury. However, only 50% if the front desk staff can speak passable English and the tour booking guide is no better then the guy next door. The main draw back with the Vic is the...

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Thank Ozbanka
Adelaide, South Australia, Australia
Reviewed 14 April 2014

What a great place this is! Let down only by persistent mist fog and woodsmoke which obscures what would otherwise be magnificent scenery. I am sure there is an optimum time to be here for best weather. Overnight train from Hanoi the last and spectacular stages of which are traversed in daylight. The train is squeezy - we had a...

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1Thank Steve L
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Steve L, Thank you very much for your comment. We are grateful for your Victoria experience’s feedback, and appreciate your constructive review. The train ride from Hanoi in an adventure, going on a historic railway and vintage carriages, and all the mechanical noises and feelings, the guests are plunged into another era. We deeply recommend for our guests who...

Boston
Reviewed 13 April 2014

Four of us spent two nights at this hotel. We were very pleased with our stay. The hotel is not new but well maintained and beautifully decorated. The staff is very attentive. Our phone was not working but was fixed within 10 minutes. The views from the balconies are magnificent. It was amazing to see the clouds flying through the...

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Thank linkrus
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear linkrus, We would like to thank you sharing your experience with other travelers. More than happy to read your kind comments, we remain at your disposal for any further inquiries, and eventually prepare your return in the Tonkin Alps, or extensively, Indochina. Sapa is a culturally rich area of North Vietnam, and we do our best to offer services...

sydney
Reviewed 13 April 2014

Great location, rather noisy in the early morning. The bathroom fittings need urgent attention, leaking from shower tub. Facilities older style generally. No lifts. gardens and surrounds beautifully maintained. Food and beverage very expensive in the hotel area.

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1Thank SydneyBarker
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear SydneyBarker, Thank you for your interest in our hotel, We hope you enjoy your stay and service quality, despite your remarks regarding our bathroom and dining options. For your information, your bathroom has been fixed within the shortest delays after you checked-out, and our bathroom renovation plan is getting approved. We attribute to your remarks and feedbacks the most...

Los Angeles, California
Reviewed 10 April 2014

This is a 5 star hotel and great resort after a rough overnite train from Hanoi. It has a very upscale spa that is reasonably priced. The hotel is within walking distance to the town with many retail and restaurants. The hotel has a boutique shop for souvenirs that are comparably priced from the town shops. The rooms are very...

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Thank mac32655
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear mac32655, Thank you for your kind word and constructive comment. The train from Hanoi is running on a historic railway, built during the colonial times, and the train ride will offer an adventure of a trip to Sapa. We recommend the Victoria Express Train for your best service on board, trying to book the train with restaurant departure days...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi. In December 2015 the Luxury Victoria Coach will be launched from Hanoi to Laocai with 6 trips/week. ... more   less 

Additional Information about Victoria Sapa Resort and Spa

Address: Xuan Vien Street, Sapa 84, Vietnam
Region: Vietnam > Lao Cai Province > Sapa
Price Range: €133 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria Sapa Resort and Spa 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Victoria Sapa Hotel Sapa
Victoria Hotel Sapa
Sapa Victoria Hotel
Hotel Style:
#4 Spa Hotel in Sapa
#4 Romantic Hotel in Sapa
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Sapa Resort and Spa staff and other travellers.
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Questions? Get answers from Victoria Sapa Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a garden view with a balcony -- very nice.”
 of 5 bubbles JMB-NLY, 15 Jan 2017 | Read review
“Higher rooms will have better views.”
 of 5 bubbles bayfieldbelle, 11 Jan 2017 | Read review
“Choose a room on the second floor, courtyard view”
 of 5 bubbles Sabbrina, 30 Dec 2016 | Read review
“Try and get a room on the top floor (deluxe rooms) they have a lovely view of the town.”
 of 5 bubbles LouisaSteffen, 19 Dec 2016 | Read review
“The third floor facing the mountains was spectacular.”
  • Double Room with Balcony and Mountain Views
  • One Veiw From Our Room
 of 5 bubbles PVDVermont, 17 Dec 2016 | Read review
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