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Victoria Sapa Resort and Spa

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#7 of 65 Hotels in Sapa
Certificate of Excellence
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Victoria Sapa Resort and Spa
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1,122 Reviews from our TripAdvisor Community

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Showing 822: English reviews
Brisbane, Australia
Reviewed 8 January 2015 via mobile

We had a great time in Sapa this is a beautiful hotel. It is much more expensive than others but we stayed here so we could go on the Victoria Express tain. The train was really clean and worth the extra money.

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Helpful?
2Thank Robjul_12
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Robjul_12, Thank you very much for sharing your experience with the TripAdvisor community. Your kind word has been transmitted to our hotel and train Teams. We are more than happy to read our service could match your expectations. The Victoria Express Train is probably the coziest ride, nevertheless adventurous, from Hanoi to Lao Cai, and we recommend our guests...

Hong Kong, China
Reviewed 6 January 2015

The Victoria is nice hotel that sits on a hill overlooking the main Sapa town. If you plan to hike and trek daily, and spend the evenings relaxing or getting a massage before another activity filled day - we found that this hotel served our purpose. It's not flashy by any means but it is rather rustic and charming. We...

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Helpful?
2Thank TrishYap
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear TrishYap, Greetings from the Victoria Sapa and the Tonkin Alps! Thank you very much for choosing us and sharing your constructive comment. We are glad to read your experience has been enjoyable, and even more if we could make the Sapa experience memorable, to you and your family. Indeed the local regulations impose us to register your passport and...

Reviewed 5 January 2015

visiting Sapa in the end of December 2014 with my family (3 kids - 3-12). very good hotel. warm welcoming when arrived from the night train. let us use the facilities at the last day before the train back to Ha-Noi. good view of the city. the hotel is in a hill easy to go down hard to come back...

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Helpful?
1Thank tzahi j
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear tzahi j, Thank you very for staying with us at the Victoria Sapa Resort & Spa! We are delighted to read your experience with us has been enjoyable, and if we could reach your expectations, and the ones of your family. Our golf buggy remains available from the reception to bring you up and down the hill, or up...

Muscat, Oman
Reviewed 31 December 2014

I stayed at Victoria Sapa Resort and Spa in December 2014 for 3 nights. It is situated on a hill therefore the views of the mountains and the town below are splendid! Rooms are of decent size with wonderful views from the balcony. Apparently this is the only 4 Star hotel in Sapa presently! Overall it was a very nice...

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Helpful?
Thank MrEveryTalk
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear MrEveryTalk, Thank you very much for sharing your experience with the TripAdvisor community. We are glad to know our views and set up did satisfy your expectations, and took note well about the heating of your room. This is an issue almost solved as we are currently renewing our heating system and we hope you will enjoy it with...

Hanoi, Vietnam
Reviewed 31 December 2014

Room is little small but it's clean, perfume. Bed is more comfortable after tired-waking day. I can see mountains from windows, fantastic, it's cold at night but is doesn't a big matter. I like walk around the resort at night, it's exellent. Thanks for all. I love here and come back if have a chance.

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Helpful?
Thank Lephap39
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Lephap39, Thank you very much for your interest in our hotel. We are delighted to read your experience with us has been enjoyable, in this fantastic area of North Vietnam. Our Spa and recreation area remain open until 10 PM and is a most relaxing program after a long day trekking in the Sapa stunning landscapes. We recommend you...

Melbourne, Australia
Reviewed 27 December 2014

We travelled to this destination via the Victoria Express train and had a wonderful time. On our way to Sapa, the train did stop, due to an accident further up the line. Our guide kindly rescued us, which was unnecessary, as I have experienced these delays before. Instead we gave up our relaxing journey for a horrible car ride through...

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Helpful?
1Thank HoneycombDreamers
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear HoneycombDreamers, Thank you very much for your supportive comment. We are more than happy to read our services could match your expectations and even more if you enjoyed your stay with us. Your kind word has been transmitted to our members of staff and our Team is looking forward to welcome you again. Aiming to bring more unique experiences...

New York City, New York
Reviewed 22 December 2014

We spent few nights at Victoria Sapa Resort and Spa in May of 2014. This splendid property is located on a hill and has a very nice views of town, an elegant garden, beautifully decorated lobby and restaurant. Our room was clean, had a generous amount of space and a balcony. Plumbing in the bathroom could be updated a bit....

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Helpful?
2Thank SK2288
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear SK2288, Greetings from the Tonkin Alps and Sapa! Thank you very much for your interest in our hotel, and for sharing your experience online. Your Suite has been looked after since your stay – and for your information, our property will soon be arranged with new en suite bathrooms. Looking forward to have the chance to welcome you again,...

Reviewed 22 December 2014

Extremely welcoming, kind, thoughtful, attentive staff. Great, very generous breakfasts. Clean rooms, a bit dated but what expect for 3 stars & the good value price. Well heated with a heat pump in each room.

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Helpful?
1Thank Hi M
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Hi M, Thank you very much for sharing your experience with the TripAdvisor community, We appreciate your input and the time you took to leave us your supportive comment. Looking forward to welcome you again, we remain available for your further inquiries. Best regards The Management

Reviewed 21 December 2014

Fantastic views from the hotel rooms, Rooms were clean and well furnished, Warm and cozy. The pool and spa resort is a 5 star facility, the food was exceptional along with the pool table and other activities within the resort. The staff are all helpful and friendly, overall i have no complaints about my stay and although the prices on...

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Helpful?
1Thank Jay P
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Jay P, Thank you very much for your interest in our hotel, We have been pleased to welcome you in our property, and would like to extend our thanks for you to take the time to write your supportive comment. We take note of your remark on our menu prices, however we work with top quality ingredients, purchased locally...

Kfar Saba, Israel
Reviewed 20 December 2014

An excellent hotel- stayed here one night between the two bad experiences on the train. Good food, nice layout and the Wi Fi worked. Only two small drawbacks- no elevator (the bellboys had to handle the luggage) and a steep walk (up and down) to get to the town

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Helpful?
1Thank AvguyKfarSaba_Israel
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear AvguyKfarSaba_Israel, Thank you very much for your supportive review, and choosing us to experience Sapa and its marvelous surroundings. The train between Hanoi and the Chinese border, Lao Cai, is an adventure on a historic railway, we recommend to experience our Victoria Express Train, for a stylish and comfy travel operated with the Victoria service. Occasionally for your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi. In December 2015 the Luxury Victoria Coach will be launched from Hanoi to Laocai with 6 trips/week. ... more   less 

Additional Information about Victoria Sapa Resort and Spa

Address: Xuan Vien Street, Sapa 84, Vietnam
Region: Vietnam > Lao Cai Province > Sapa
Price Range: €91 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria Sapa Resort and Spa 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Victoria Sapa Hotel Sapa
Victoria Hotel Sapa
Sapa Victoria Hotel
Hotel Style:
#2 Luxury Hotel in Sapa
#4 Spa Hotel in Sapa
#4 Romantic Hotel in Sapa
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Sapa Resort and Spa staff and other travellers.
13 questions
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Questions? Get answers from Victoria Sapa Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend to select the higher floor”
 of 5 bubbles TOMHANMR, 15 Mar 2017 | Read review
“Best rooms are ground floor. Views are not spectacular.”
 of 5 bubbles ozcraig2015, 9 Mar 2017 | Read review
“Ask for a room which faces towards the lake.”
 of 5 bubbles Christine029, 28 Feb 2017 | Read review
“Seek a balcony Mountain View”
 of 5 bubbles 609ernestc, 27 Feb 2017 | Read review
“is better to have a room in the ground floor”
 of 5 bubbles AntonioAGSC, 25 Feb 2017 | Read review
5 of 5