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Victoria Sapa Resort and Spa

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Traveller (942)
Room & Suite (234)
Dining (109)
Overview
  • Excellent45%
  • Very good40%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“golf buggy”(12 reviews)
“berth cabin”(12 reviews)
“indoor pool”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,349)
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990 results
Traveller rating
434
388
128
31
9
Traveller type
Time of year
LanguageEnglish
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434
388
128
31
9
Show reviews that mention
All reviewsgolf buggyberth cabinindoor pooltrain ridestar hoteltour desksmall hilllao caibeautiful hotelbreakfast buffet isopen firethird floorrooms are nicehotel restaurantlate checkoutsa pafamily room
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1 - 5 of 990 reviews
Reviewed 3 days ago

We are a family of 5 with young children and mainly chose this hotel because it offers interconnecting rooms. We had a wonderful stay at this hotel. It has a full service restaurant with a wonderful breakfast selection. We had dinner at the hotel restaurant...More

Thank yn10
Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and SpaResponded yesterday

Dear yn10, We would like to thank you for choosing our hotel and for taking the time to share your great review. We really appreciate your comments and had shared these with our team. A positive guest experience is something our staff takes great pride...More

Reviewed 6 days ago via mobile

It was a much needed escape from the hustle and bustle of the busy streets of Hanoi. This resort has a very welcoming fireplace in the lobby that reminds me very much of Europe. Service was tip top and personable. Lobby manager even used the...More

Thank Pridilaw
Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and SpaResponded yesterday

Dear Pridilaw, We would like to thank you for choosing to stay at Victoria Sapa Resort & Spa and sharing your appreciation and valuable feedback on TripAdvisor. We are so glad to hear that you enjoyed your accommodations, as well as your dining experience at...More

Reviewed 2 weeks ago via mobile

There is an old charm to this hotel, it’s in the middle of the town and very close walking distance to restaurants and more. The staff are lovely and very accommodating, that is the illuminating factor of this hotel, as it pretty much is for...More

Thank E A
Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and SpaResponded yesterday

Dear E A, Thank you for your recent stay at our resort and providing us your valuable feedback. We are pleased that you had a comfortable stay having the proximity to the Sapa town to your convenience. Our team will certainly be elated to receive...More

Reviewed 2 weeks ago via mobile

We stayed for one night at this hotel and the best part about it was that it was peaceful and quiet, with lovely grounds and rooms. The bed was very comfortable and the bathroom quite luxurious. It was only a short walk down some stairs...More

Thank Roslyn I
Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and SpaResponded yesterday

Dear Roslyn I, Thank you for providing us your valuable feedback. We are very pleased to read that you enjoyed your visit in our hotel and appreciated the hotel location that provides the relaxing atmosphere including the friendliness and services by our staff. It is...More

Reviewed 2 weeks ago

Great welcome with hot apple juice and flannels but fire needed to roar a bit more for me when it was cold and damp and drizzly outside. Room was adequate but no view due to low cloud and mist. Breakfasts were excellent and we enjoyed...More

Thank Caroline C
Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and SpaResponded yesterday

Dear Caroline C, Thank you for providing us your valuable feedback. We are pleased to read that you had an enjoyable stay at our resort. It is encouraging as our guest’s satisfaction is our primary concern. Your remark on the fireplace is carefully noted and...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$85 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Sapa
#8 Spa Hotel in Sapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$85 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Sapa
#8 Spa Hotel in Sapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (942)
Room & Suite (234)
Dining (109)
Pool & Beach (18)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Nu-Nguyen-Ms
28 February 2018|
AnswerShow all 6 answers
Response from VictoriaSapaTeam | Property representative |
Dear Ms Nu Nguyen, Thank you for your message. Spring is coming soon so the weather will be warmer during the time you visit Sapa, approximately 15 - 25 C. It is advised to prepare some pullovers as it could get chilly at... More
0
Votes
KBWhite44
7 January 2018|
AnswerShow all 6 answers
Response from VictoriaSapaTeam | Property representative |
Dear KBWhite44, Thank you for your kind interest in our Victoria Spa. We are more than welcome to provide spa treatments for outside guests as well. You will also be able to enjoy our indoor-heated swimming pool, sauna... More
0
Votes
Roland_Ohana
2 December 2017|
AnswerShow all 8 answers
Response from VictoriaSapaTeam | Property representative |
Dear Roland-Ohana, Thank you very much for your kind interest in Victoria Sapa Resort and Spa. Please could you send an email directly to our Reservation Manager at resa.sapa@victoriahotels.asia. Your request will be... More
0
Votes
Room Tips
"Top floor has great views."
Read review
"Best rooms have a view over the city."
Read review
"Our suite on the 3rd floor has great views with a large balcony, def worth the extra price."
Read review
"Most rooms have stunning views."
Read review
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