I completely don't understand these negative comments. Kirana turned out to be a great place. Breakfasts were delicious, the pool very large, the rooms nice and clean, and the most important are ... PEOPLE WHO WORK HERE! THE GREATEST PEOPLE IN THE WORLD! I loved this place at first sight and I will definitely want to come back here. I love you Kiran ❤️
Booked twice in this hotel in a week's time, as i was really impressed with the hotel and staff. The location is perfect and close to everything, 5 mins walk to the beach, old mans and the lawn. Spa service was fantastic. The staff were amazing, always smiling and making sure you have a good stay. I loved spending my time with them at the reception. Booked a suite room in my first visit and stayed for 3 nights and after my 2 days trip to nusa penida i booked the suite again. The rooms are big and very spacious. Comfortable beds. Shout out to the reception staff. Lovely stay and will book again in my next trip
The hotel is situated near the Canggu Beach, rooms are clean and the stuff is nice. Swimming pool is very good if you'd like to swim in the evening. Unfortunately near the hotel is a reconstruction going on, so the surrounding is due to this not so nice. The hotel offers 3 kinds of breakfast which is average. Near the hotel is a supermarket and money change, which is good. And also a few minutes walk is a very nice yoga studio Serenity. If you want to stay a few nights in Canggu this is a good choice.
Arrived here on my 40th birthday on the 3rd stop of a Secret Escapes trip of a lifetime The Kirana was a massive disappointment. Pool is nice but area around pool not good. The sun loungers are right outside peoples rooms so it feels a tad awkward when occupier of room is clambering over you to get out. Breakfast ok- nice choice and very filling. Danishes and croissants are dry and not appealing and it would be great to have a pot of tea or coffee on table rather than keep asking for top ups Room is an ok size and bed is really really lovely. My partner said it was the comfiest bed so far. Not great that the hotel provides such small plastic bottles of complimentary water- after seeing how much plastic is floating in the sea around Bali, this place would benefit in having water stations dotted around hotel so people could refill Air con is ok but the sliding door to balcony doesn’t shut properly, leaving a large gap around door, probably losing a large amount of cool air- another unnecessary waste My partner has already decided to contact secret escapes and recommend they no longer use this hotel and I must say, we definitely won’t be back P.s make sure you bring adequate toiletries as toiletries provided appear diluted and not great to use…
We booked this as the last leg of our wedding anniversary. I hate having to give a negative review but I hope my feedback can help this place to improve cause I see the potential but can’t justify the price we ended up paying for such place. We stayed in a Kirana room on the first floor at the end of Nov 2019 for 4 nights. Pros: - Awesome Location. It’s about a 5-7 min walk to Batu Bolong beach along with many restaurants, cafes and beach clubs along the way - Food options were cooked to perfection at the Kirana. For a set breakfast menu, everything was always cooked well and well presented. The mixed satay on the all day dining menu was also delicious - Security and Staff were all round kind - The Kanaya spa located on level 3 of the Kirana gave a good full body massage service Cons: - Rooms were run down. I happened to scratch my leg on a nail that was sticking out of the side wood frame of the bed - Bathroom appears dirty (mirror mould, what seems to be permanent yellow marks on the inside rim of toilet seats) - TV was fuzzy when we first arrived. I ended up telling the front desk about this and they sent their maintenance man to work on it which he did eventually fix after some time - The website mentions hairdryer as one of their amenities on their website. You need to request this from reception as it appears it’s either shared by all guests or they forgot to include one in our room. - The Kirana shampoo & conditioner and body wash was very watery, it was no point of even using it Some other minor observations: - Guests had to walk to the front reception each time they wanted to get a towel for the pool which was inconvenient. I feel something like this could easily be improved just by where you store your towels or procedure to provide one - Went to use the single treadmill at the gym but it was busted. Went for a jog around the block instead Overall I feel there needs to be a proper audit or review of the rooms and amenities by management of this place to be considered as a 4 star standard. …
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