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No.328 Haihe East Road, Hedong District, Tianjin 300019 China
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Traveller (1583)
Dining (234)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Tianjin
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 1,299 hotels in Tianjin
Location
Cleanliness
Service
Value
Travellers' Choice
Commanding a prime city-center location and majestic views of the Haihe River, Shangri-La Hotel, Tianjin, is your home away from home. From the opulent lobby filled with contemporary Chinese art, to sophisticated restaurants and tranquil guestrooms, the hotel embraces the warmth of local culture and exquisite Shangri-La hospitality. Relax in one of our 304 contemporary guestrooms, featuring unparalleled, floor-to-ceiling vistas of Tianjin dazzling before your eyes. Unwind at our resort infinity pool, overlooking the river, and recharge in the expansive Health Club and CHI Spa. Upgrade to the Horizon Club to enjoy VIP privileges and exclusive access to the Horizon Club Lounge, located on Level 32. Families will discover entertainment for all ages at the adjoining Riverview Place shopping mall, featuring a Palace Cinema, ice-skating rink and ZipPiTeeDoo indoor adventure playground. Step out into Tianjin’s heritage neighbourhoods, cross bridge to explore charm of Tianjin.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Airport transportation
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
River View
Languages Spoken
Chinese
Hotel links
Special Offer:Book Direct and Save
4388Reviews2Q+A48Room tips
Traveller rating
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Popular mentions
Brandon Stoltenkamp wrote a review Nov 2021
Beijing, China341 contributions66 helpful votes
+1
I booked a one bedroom apartment with a kitchen on my recent visit as I wanted to welcome some friends to celebrate my birthday. It is a fully functional kitchen and I was able to prepare all the canapés with a friend. It really had a homely feel to it, and when I needed something within reason, housekeeping was kind to oblige. Lamorak and Viki were especially helpful, and helpful with a smile. Thank you to them. I had requested up to 50 different wine glasses, plates and a few other useful bits and these were provided. The 96SQM apartment meant that my 16 guests were comfortable, also having a homely dinner party in a luxurious setting. It was an evening that will stay with me for a long time. The next morning, I enjoyed. a champagne breakfast in the club room (you can order champagne from the hotel beverage list at additional cost) . The view from the 32nd floor lounge, the highest club lounge in the city, offered sweeping views of the city and the Hai River - not a bad way to spend breakfast. While the whole Lounge staff was excellent, special mention must be made of Vien who took great care of our table of 4. Much appreciated. Finally, a huge thank you to Sam, the Director of Rooms, and his team, especially Omi. The service provided pre-arrival to one of my guests who had special needs is of the best I have experienced ever. Their unofficial 'If it is possible, we will do it' motto should be trademarked!Overall, a brilliant stay with typical Shangri-La hospitality.
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Date of stay: November 2021
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded 5 days ago
Dear BrandonStoltenkamp, Thank you for choosing Tianijin Shanri-la to celebrate your birthday. I am glad to see you and your friends had wonderful night and thank you for your kind words to our facilities and our helpful colleagues. We look forward to seeing you again in the near future. Jeremy
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traveltheworld2021 wrote a review Nov 2021
Tianjin, China1 contribution
Tianjin is lucky to have a Shangri-La. With excellent professionalism and attentive service, this hotel is an asset. Compared to other brands in the city, this one truly shines above the rest. The hotel is located next to the Hai River and adjacent to the JialiHui mall. The rooms are well appointed and staff are knowledgeable, courteous and efficient. Check in was quick and easy, as way check out. The gym and health club were also an excellent experience. I’ll definitely be back.
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Date of stay: November 2021Trip type: Travelled solo
Room Tip: Book a river view room!
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded 4 weeks ago
Dear Quest13630981106, I am delighted you chose Shangri-La Hotel, Tianjin. Located in the Tianjin Kerry Centre complex, we are in a great location for a quick ‘staycation’. As you have mentioned, nestled on the bank of the Haihe River with beautiful views out over the city, and also, quick and easy pedestrian access to the downtown area. I am delighted to read your comments about the well appointed room, I agree, it is beautiful and with well throughout rooms that are spacious and comfortable. What I am most happy to read though is the level of service you experienced, from check in through to the gym and as well check out. I am delighted to know that you had a great experience with us and in Tianjin and we all look forward to having to stay with us again. Sincerely, Jeremy Dong
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R7aal_1 wrote a review Oct 2021
Dubai, United Arab Emirates3 contributions
I like staying at this hotel, very nice hotel staff.special thank to Helen. The restaurant also is great and the gym, horizon club, Parking and the hotel surroundin. The river is very close to the hotel where you can enjoy walking.
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Date of stay: October 2021Trip type: Travelled on business
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded 11 Oct 2021
Dear R7aal_1,Thank you for staying with us. I am delighted your like our hotel and our nice colleagues, We look forward to welcoming you again in the near future. Sincerely, Jeremy Dong
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Johnny Z.J. Wu wrote a review Oct 2021
1 contribution
+1
Second time visiting after 2 years, plus our child, upgraded to executive level, nice lounge with good service, food and wine in an unexpected way. Very chilled experience using a lot bathtub and slept well. Will try gym and swimming pool next time. Thoughtful service is the core value.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Choose executive and it brings more than you expected.
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded 11 Oct 2021
Dear Culture6275005505, Thank you for staying with us during National Day Holiday. I am thrilled to learn that you and your family came back to us after two years time as an old friend of us. I am glad to read you like everything in the hotel but most importantly you found our colleagues thoughtful, that is the genuine warmth and efficient service we have been striving to deliver to our guests, as you said that is the "core value". Again, thank you for coming back. We look forward to welcome you back next time. Sincerely, Jeremy Dong Thank you for staying with us. I am delighted your like our hotel and our nice colleagues, We look forward to welcoming you again in the near future. Sincerely, Jeremy Dong
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Kevin H wrote a review Sep 2021
Tianjin, China15 contributions2 helpful votes
Last weekend we had a very nice experience in hotel Shangri-la, Tianjin, I can even say this is the truly 5 star hotel experience! When we just arrived in the hotel lobby early 10am in the morning, even i had notified the hotel one week ago, I never imagined hotel customer service already prepared everything when we checked in the counter. Special thanks to Mr. Philip Jiang, Front Service Manager, who is very helpful and professional and he is welcomed us at the check in counter, at the same time, he not only upgraded our room from Club Room to Suite, but also delivered very lovely plush toy bear to my 3 year baby, very impressive service our whole family enjoy this very much! Here, I also want to give high acclaim to this Executive Lounge, not just coz it has unbeaten panoramic Haihe River view, but also for the warm and unforgettable service by the entire team in this lounge, Supervisor Daisy Zhao, and Officer Emma Hou, Sofia Sun, all these ladies are very helpful and accommodating. I still remember in the weekend evening, my baby wanted to eat some non-spicy vegetables and Daisy Zhao tried all the way to deliver the same from downstairs restaurant. This is very professional Customer Service team, our whole family appreciated the service very much. I also want to extend my special thanks to Mr. Billy Zhu, Banquet Manager, who are always very helpful and warm hearted. He worked out very nice arrangement for evening tea and milk to the suite room. This is what I consider a truly luxury hotel experience. Clean, spacious, professional staff, good food, timely turn down service, fantastic swimming pool, awesome gym. When you stay in this hotel you will feel like a king/queen. No need to say more, what you see is True!
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Date of stay: September 2021
Location
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded 28 Sep 2021
Dear Kevin H, Thank you for stay with Shangri-La Hotel, Tianjin. I am thrilled to learn that you and your family enjoyed your stay with us. I am delighted you liked everything in the hotel - our spacious room, food, Horizon Club Lounge, gym and pool, but most importantly you found our colleagues professional, helpful and friendly, and went the extra step each time, that is the genuine warmth and efficient service we have been striving to deliver to our guests. Thank you also for mentioning some of my team members by name, and I am sure they are all touched by your recognition. It was a pleasure having you stay with us, and we all look forward to welcoming you back again very soon. Sincerely, Jeremy Dong
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PRICE RANGE
US$136 - US$205 (Based on Average Rates for a Standard Room)
LOCATION
ChinaTianjin RegionTianjin
NUMBER OF ROOMS
304
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Frequently Asked Questions about Shangri-La Tianjin
Which popular attractions are close to Shangri-La Tianjin?
Nearby attractions include The Orignal Site of Astor Hotel (0.5 km), Former Residence of Zhang Xueliang (0.9 km), and Tianjin Xiaobailou Commercial Street (1.0 km).
What are some of the property amenities at Shangri-La Tianjin?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Shangri-La Tianjin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Tianjin?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Tianjin?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Tianjin?
Conveniently located restaurants include The Lobby Lounge (Ritz-Carlton Tianjin), Zest (Ritz-Carlton Tianjin), and Tian Tai Xuan Restaurant (Ritz-Carlton Tianjin).
Are there opportunities to exercise at Shangri-La Tianjin?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Tianjin have airport transportation?
Yes, Shangri-La Tianjin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Tianjin?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Tianjin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Shangri-La Tianjin?
Many travellers enjoy visiting Jingyuan (2.3 km), Drum Tower (3.5 km), and Former Residence of Zhang Xueliang (0.9 km).