We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Landing Hotel

Booking.comUS$215*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
The Landing Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

354 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 349: English reviews
Start your review of The Landing Hotel
 Click to rate
Ilderton, Canada
Reviewed 1 week ago

We stayed 3 nights in this hotel, located very close to the airport ferry dock and about 2 miles from the downtown. We were in a group of 16 people, and from all the comments we heard from the others, everyone was quite pleased with their accommodations. No matter the time of day, whoever was on the front desk was...

 Report
Helpful?
Thank Norma M
akhotel, General Manager at The Landing Hotel, responded to this review

Dear Norma M, Thank you for taking the time to review our property. We are happy to hear your group enjoyed our facilities and all the amenities we had to offer. We will be sure to share your comments with our staff. It is nice to hear that you tried both our restuarants on property and found them to be...

Reviewed 1 week ago

I travel often for business This is my favorite hotels. Great rooms,even better restuarants and bar. Within walking distance of ferries and grocery store. And courteous courtesy van. Oh and great people!

 Report
Helpful?
Thank William M
akhotel, General Manager at The Landing Hotel, responded to this review

Dear William M: Thank you for taking the time to do a review of our property. We appreciate your kind words and look forward to seeing you again in Ketchikan. We are happy to hear we are your favorite. If there is ever anything you need; please feel free to ask. Thank you again, Linda Peters, G.M.

Stevens Point, Wisconsin
Reviewed 17 April 2017 via mobile

I arrived for my first trip to Alaska. Luckily it was a beautiful day and spectacular sights on the flight from Seattle. I called the hotel from the ferry at the airport and the shuttle was waiting for me when I disembarked. It was a quick ride to the hotel and the front desk clerk was friendly and helpful. My...

 Report
Helpful?
Thank Chris P
akhotel, General Manager at The Landing Hotel, responded to this review

Dear Chris P: Thank you for your review. We are happy to hear that our shuttle driver was awaiting your arrival when you arrived on the Ketchikan side. We hope you were able to explore all the great sites in Ketchikan and enjoyed your stay in Ketchikan. We hope Alaska was all you were expecting on your first visit. Hopefully,...

Vancouver, WA
Reviewed 14 March 2017

Ketchikan has become my "home away from home" over the past several years. From my first visit over 6 years ago to this day the "Landing" has provided a warm and welcoming environment and excellent service. Ketchikan is the "First City" of Alaska and offers visitors a taste of pioneers days and the wonders of Mother Nature. Come and See!!!...

 Report
Helpful?
1Thank Beth T
akhotel, General Manager at The Landing Hotel, responded to this review

Dear Beth T, Thank you for the nice review. We are so happy that you feel we are your "home away from home" We do pride ourselves in our friendly staff and appreciate your recognizing their efforts to make your staff a pleasant experience. Thank you again! Linda Peters, G.M.

Juneau, Alaska
Reviewed 8 February 2017

I usually travel to Ketchikan almost monthly. My go to hotel is the BW Landing. Rooms are up to date. Staff is fantastic and accommodating. And, their site is much more than hotel, meeting rooms, great restaurant, bar upstairs being remodeled but has always been good as well. On Wednesday nights they have a hosted beer and wine hour. Great...

 Report
Helpful?
Thank j2muchcoffeeman
akhotel, General Manager at The Landing Hotel, responded to this review

Dear j2muchcoffeeman: Thank you for taking the time to review us. We appreciate your comments about our property. We do want to inform you and others that we are no longer the Best Western Plus but The Landing Hotel. We are the same great place to stay with the same Owners and management. We are happy to hear that you...

Bellingham, United States
Reviewed 30 January 2017

The first night my room was above a bar- it was a interim bar during remodeling of their bar. Very noisy. The second night they were doing construction during a remodeling of their bar. It was extremely loud and I had to move rooms during the middle of the night. I was told employees who work for my company were...

Review collected in partnership with Best Western
 Report
Helpful?
1Thank X9241ACrebeccar
akhotel, General Manager at The Landing Hotel, responded to this review

Dear x9241ACrebeccar: We do apologize for the noise you experienced during your stay and that the staff neglected to offer you a room in the newer section of the hotel where there would be no disturbance from the construction unless they had no rooms available in that area. We do hope you had a restful sleep when you were moved...

Juneau, Alaska
Reviewed 20 January 2017

Price was a little high, room was large and comfortable but bed sagged badly. The remote didn't work but a replacement was delivered after a while. Both the dining room and bar were unavailable as they were under renovation. Down stairs diner menu was limited but service was adequate.

Review collected in partnership with Best Western
 Report
Helpful?
Thank D5379NMdavidb
akhotel, General Manager at The Landing Hotel, responded to this review

Dear D5379NMdavidb: Thank you for taking the time to review our property. We are sorry to hear that you did not find the bed comfortable. We are in the process of replacing a number of our beds and hopefully will have this one on the list. Is nice to hear that our staff did accommodate your need for a different...

Craig, Alaska, United States
Reviewed 20 January 2017

The Best Western Landing is an excellent choice for your stay in Ketchikan. From the friendly and helpful staff to the comfy beds and multitude of pillow choices, this is it! It's conveniently located near the ferry terminals.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Sheila J
akhotel, General Manager at The Landing Hotel, responded to this review

Dear Sheila J: Thank you for taking the time to review our property. We are so happy to hear that you enjoyed our friendly, helpful staff and also find our comfy bed and pillow choices great. Our pillow menu has gone over well, especially the offer of the memory foam pillows we have. Our location by the ferry terminals is...

Olympia, United States
Reviewed 12 December 2016

I stayed at the Best Western Landing Hotel in Ketchikan for work. I was put in the newer addition of the hotel and it was quite nice. Very quiet, slept great. The room was a little warm at night for sleeping and I couldn't figure out the heat, but I just opened the window and let the fresh air in...

Review collected in partnership with Best Western
 Report
Helpful?
Thank V8803HRkatier
akhotel, General Manager at The Landing Hotel, responded to this review

Dear V8803HRkatier: Thank you for your review. We are happy to hear that you enjoyed your stay with us and had a very restful sleep. We are sorry to hear that you could not figure out the heat and it started out too warm for you. We do hope that your work will bring you back to Ketchikan and we...

Reviewed 6 December 2016

The afternoon/evening front desk, Brian, did not let the shuttle driver know we were waiting at WalMart! We called 3 times!!!! Twice I was informed the shuttle was on the way but when it finally arrived the driver told us the driver wasn't informed!!! The front desk was understaffed as is the cafe/restaurant.

 Report
Helpful?
Thank Kathy T
akhotel, General Manager at The Landing Hotel, responded to this review

Dear Kathy T: We wish to apologize for the lack of communication between the front desk and the driver. We will be sure to bring this to their attention; so it does not affect another else in the future. We are sorry to hear that the restaurant service did not meet your expectations as well. We will definitely address that...

124 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (31)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (4)
Viewed
Dining (3)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (93)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (34)
Viewed
Dining (11)
Viewed
Bathroom (5)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (29)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Ketchikan hotels
3.5 km away
Inn at Creek Street
Inn at Creek Street
#2 of 10 in Ketchikan
300 reviews
3.5 km away
Cape Fox Lodge
Cape Fox Lodge
#3 of 10 in Ketchikan
228 reviews
2.5 km away
Rodeway Inn Edgewater
Rodeway Inn Edgewater
#5 of 10 in Ketchikan
102 reviews
Show Prices
Show Prices
Show Prices
3.1 km away
Gilmore Hotel
Gilmore Hotel
#7 of 10 in Ketchikan
155 reviews
0.2 km away
My Place Hotel-Ketchikan, AK
3.2 km away
Waterfall Resort Alaska
Waterfall Resort Alaska
#4 of 10 in Ketchikan
54 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
This beautiful hotel is your first stop traveling via Alaska Airlines, Alaska Marine Highway or the Inter Island Ferry. The Landing Hotel also houses the two most popular local restaurants in Ketchikan; The Landing Restaurant and Jeremiah's Pub serving breakfast all day, lunch and dinner. ... more   less 

Additional Information about The Landing Hotel

Address: 3434 Tongass Ave, Ketchikan, AK 99901-5633 (Formerly BEST WESTERN PLUS Landing Hotel)
Region: United States > Alaska > Ketchikan
Price Range: €189 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Landing Hotel 3*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, HotelsforEveryone, Hotwire, Cheap Tickets, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your The Landing Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ketchikan
Ketchikan Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Landing Hotel staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from The Landing Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 3rd and 4th floor offer views of surrounding mountains and water ways.”
BethT900, 14 Mar 2017 | Read review
“Third floor room a must.”
250kathyt, 6 Dec 2016 | Read review
“Very popular place to stay make your reservations as soon as you can....”
hilliardl, 18 Oct 2016 | Read review
“Ask for the new section! Rooms are bigger and better”
jh328, 16 Sep 2016 | Read review
“Large Rooms, Comfy Beds”
FinnChick12, 15 Sep 2016 | Read review
5 of 5
Booking.com
US$215* /night
View Deal
HotelQuicklyUS$336
Hotels.comUS$215
PricelineUS$215
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates