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Extended Stay America - Juneau - Shell Simmons Drive

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Extended Stay America - Juneau - Shell Simmons Drive
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87 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Juneau - Shell Simmons Drive
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Showing 85: English reviews
Reviewed 30 June 2015

Good room, people very helpful and it's just across the airport. The driver even drove me to the market! The bathroom was amazing and it was very clean. I didn't have breakfast so I don't know if it was good or not.

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Helpful?
Thank Meli W
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

Thank you for taking the time to write a review of our property. It's great to hear that you enjoyed your stay! I truly appreciate your comments regarding our clean rooms and friendly customer service. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!

Seattle, WA
Reviewed 22 June 2015 via mobile

I didn't realize when I booked it that it was across the street from the airport, great location! The shuttle driver even took my husband to the store to buy milk for my toddler! Friendly reception! Our room was SO dirty, mud splatters on the shower curtain, scum and mold in the tub, long hairs in the bed, mystery substances...

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Helpful?
1Thank PhysicsLady
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the cleanliness issues you experienced. In response to your feedback, I will review your comments with our housekeeping staff to ensure that each room is cleaned to our company’s high standards. Still, I am glad to read that you enjoyed our...

Kitimat, Canada
Reviewed 26 May 2015

This hotel has extremely clean rooms, allows pets, and has amazing friendly staff. They treated my dog great, have walking paths beside the hotel, grab and go breakfast, and I still can't believe the cleanliness of the hotel. I will stay there everytime I visit Juneau - and now I will book at other Extended Stays because of the great...

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Helpful?
Thank Melanie K
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

Thank you for your great review of our property. We are thrilled to know that you enjoyed your time with us! I truly appreciate your kind comments regarding our staff and all the amenities our hotel has to offer. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you...

Helena, Montana
Reviewed 23 May 2015

This hotel has a kitchen, but also has a commercial freezer if you need to keep fish or game frozen in a large over sized box. They charge a nominal fee. Also, it's so close to the Juneau airport, you can literally see the hotel from the taxi cab stand so if you didn't have too much luggage you could...

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Helpful?
Thank Trapper B
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed the use of our fish freezer and our fully equipped kitchens. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.

Saint Joseph, Michigan
Reviewed 17 May 2015 via mobile

If all you need is a close place to stay from the airport, this is your hotel. It's right across the street - we walked there so no need for a shuttle but they do offer one of you need it. Everything else = meh. The staff was very unfriendly and as far as being there to help you -...

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1Thank Erica W
Marfa, Texas
Reviewed 5 May 2015

How can a hotel tell a loyal patron that the customer has to book and pay for two nights, even if you one need one night. I questioned the the reservation lady, she said it was hotel policy... In general, I like staying here, and understand that it is corporate that makes these policies.... SOME advice for corporate, as word...

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1Thank Kenn R
Chattanooga, Tennessee
Reviewed 1 May 2015 via mobile

I have stayed at this property many times and have always had a nice stay, good staff and nice rooms. This time however was much different, a very bad stay. First, I arrived at 1:30pm, sat in the lobby for two hours for a room to be ready. The staff didn't seem to care I had to wait that long,...

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2Thank david113077
Anchorage, Alaska
Reviewed 22 April 2015 via mobile

Stayed two nights at the Extended Stay America. The hotel is a block from the airport and can be seen from the front doors of the terminal. It is located about a 10min drive from downtown and was clean. The breakfast could have had a few more options, but overall it was just fine for a quick business trip. I...

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Thank Bryan B
Haines, Alaska
Reviewed 21 April 2015 via mobile

I travel through Juneau quite often and almost always stay there. It's walking distance to the airport. The shuttle runs from 6am to 11pm, so if you need middle of the night transportation, you'll be out of luck. The staff is awesome and very helpful.

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Thank Kyle G
Yakutat, Alaska
Reviewed 8 April 2015

Being a cancer patient seeking treatment in Juneau I fell into the Best! place for recovery and personal attention at Extended Stay/ Juneau. I was also allowed to have my beloved pet for 6 weeks at the hotel. I felt a strong caring connection with the energetic staff, from their wonderful, kind Manager, to the very accomodating desk staff, shuttle...

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Helpful?
1Thank Jane C
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

I appreciate you taking the time to write such a wonderful review. I'm thrilled that our staff was able to make you feel at home while you stayed in the Juneau area. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Limited Shuttle Service ... more   less 

Additional Information about Extended Stay America - Juneau - Shell Simmons Drive

Address: 1800 Shell Simmons Drive, Juneau, AK 99801 (Formerly Extended Stay Deluxe )
Region: United States > Alaska > Juneau
Price Range: €93 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Juneau - Shell Simmons Drive 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Extended Stay Deluxe Hotel Juneau
Juneau Extended Stay
Extended Stay Juneau
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Questions & Answers

Questions? Get answers from Extended Stay America - Juneau - Shell Simmons Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Location.Higher floor have less noice”
 of 5 bubbles cjd290446, 12 Dec 2016 | Read review
“It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people.”
 of 5 bubbles mtty2016, 16 Nov 2016 | Read review
“Ask the front deskman to put you on the second level. I believe those rooms aren't for pets.”
 of 5 bubbles 92ltn, 7 Sep 2016 | Read review
“We could see the terminal from our room, and were not bothered by air traffic.”
 of 5 bubbles KurtM882, 28 Aug 2016 | Read review
“If you want a good room, don't stay here”
 of 5 bubbles jige20, 15 Aug 2016 | Read review
5 of 5