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Extended Stay America - Juneau - Shell Simmons Drive

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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
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Overview
  • Excellent32%
  • Very good22%
  • Average17%
  • Poor15%
  • Terrible14%
Travellers talk about
“kitchen area”(3 reviews)
“room was clean”(9 reviews)
“oatmeal”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Juneau - Shell Simmons Drive
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Offers from Extended Stay America - Juneau - Shell Simmons Drive
Special Offer: Save up to 10% TODAY!
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Reviews (129)
There are newer reviews for Extended Stay America - Juneau - Shell Simmons Drive
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All reviewskitchen arearoom was cleanoatmeallate checkouthome away from homevery nice stayvan servicehotel roomclose to the airportplace to staybusiness tripmendenhall glacierrudyproximityfreezerdowntownlaundry
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51 - 55 of 127 reviews
Reviewed 20 September 2016 via mobile

We stayed two nights at extended stay. The staff are wonderful, reading other reviews I'm confused if we are even talking about the same place. The room was great, we were able to get dishes and extra pillows for our room at no extra charge...More

Thank Renee J
Response from Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 28 September 2016

Your feedback is very important. Thank you for sharing. I am glad to see you were well accommodated by our staff and that you overall stay was excellent. Thank you again for sharing your experience with us. We would love to see you again, should...More

Reviewed 7 September 2016

First of all, the hotel was right next to the airport. This was good for me because I had a long day of traveling and I was exhausted. I was placed into a room that was pet friendly without being told. This I didn't realize...More

Thank Lt. N
Response from Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 29 September 2016

I appreciate you taking the time to write a review of your experience with us. What you've described is not acceptable, and I sincerely apologize for your experience. Also, let me assure you we do not have any fleas, we follow a pro-active pest control...More

Reviewed 2 September 2016 via mobile

We checked in at 8 PM. When we arrived at the front desk, there was no one there. There was a sign that said "if no one is here, use the courtesy phone in the lobby to call for help". After five minutes I picked...More

1  Thank Scubascott518
Response from Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 15 September 2016

I received a copy of your review, and wanted to take this opportunity to personally respond. The experience you described is simply not acceptable, and I sincerely apologize that it occurred. First, please rest assured that your business is very important to us and you...More

Reviewed 28 August 2016

Room was quiet and comfortable, complimentary breakfast snack was enough to get they day started. Close enough to walk to the JNU terminal but also a shuttle service is available if you have a lot of luggage. Front desk staff were helpful and accommodating. Rooms...More

Thank Kurt M
Response from Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 7 September 2016

We appreciate you taking the time to write a review of your stay and for choosing to stay with us. It is great to know you found our convenient location to the airport suitable during your stay and that our staff provided you with great...More

Reviewed 22 August 2016

It is clear that the managers of this motel have tried to cut cost as much as possible. The breakfast is the most meager this traveler has seen, granola bars and packaged oatmeal and muffins is the fare. No fruit or juice or anything else....More

2  Thank Joe M
Response from Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 13 September 2016

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that your stay with us was not as restful as you, or we would want it to be. Please don't hesitate to reach out to...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Pool
Details
Price range
US$131 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"Choose one not on the Airport side, Very noisy!"
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"second floor"
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"Best Location.Higher floor have less noice"
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"It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people."
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