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Captain's Choice Motel

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1 room 2 adults 0 children
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113 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Reviewed 3 July 2016

The property is years past its prime. The glue down carpet was filthy and coming up, the sheets were the tuck in type, not contour, the TV was one of the first ones with a remote. My wife and daughter--in-law both woke up with bites on their legs, and they were in different rooms. The ceilings were not much, if...

1Thank Kardell
Cheryl K, Manager at Captain's Choice Motel, responded to this review

Hello I'd like to respond to your comments at this time. We have a staff on for 24 hours so if there was a problem I would have appreciated that you let us know. As to bites perhaps it was because we tell our guests about the bear viewing at the Chilkoot and you do get bitten by the insects...

Reviewed 11 June 2016 via mobile

My parents stayed during my mom's 70th birthday trip on the Alaskan Coast Marine Highway. My mom's card was hacked, after they had already left. Many hotels would not let them stay, because they had no working card. This motel went above and beyond to make their trip wonderful and a memorable experience. Thank you for your warm hospitality.

Thank handy2268
Portland, Oregon
Reviewed 9 June 2016

We loved this place. The view from our room was to die for. The rooms were just fine and they were clean. Amenities included a refrigerator, microwave and a coffee pot. Staff was nice and friendly and the morning breakfast was great. The hotel also offers ferry shuttle service. We would definitely stay here if we returned to Haines.

Thank Willy W
Whitehorse, Canada
Reviewed 7 May 2016

We stayed in this hotel June 2015 and thank goodness it was only for 1 night. The only reason we chose this hotel was because it's the cheapest and we literally just had to sleep and shower in this hotel, nothing else. They don't offer free wifi, so we had to go to a restaurant that offers it so we...

Thank VivP_Yukon
New York
Reviewed 16 November 2015 via mobile

Although our trip was short, and if we ever had a choice we would choose somewhere else to stay. The walls were insanely thin and we could hear our neighbour. TV was small and old. The bathroom was neat but the bathtub had a couple of hairs in it which was really gross. The soap didn't smell good at all....

Thank Lynne R
Reviewed 12 October 2015

We stayed here for 2 nights in late september. On arrival we were pointed in the general direction of our room which luckily was on the same level as Reception and had views across the harbour. The room was dated and basic but fortunately was clean. Haines is a small town and the motel is within easy walking distance of...

1Thank LadyGAxbridge
Reviewed 23 September 2015

The hotel is very dated but the staff is very nice. We arrived late from the ferry. There were no parking spots left when we arrived but we could park in a lot across the street. The view from our room was beautiful. The room itself was very dated the decor was straight out of the 1970s. The lounge looked...

Thank Mnsightseer
Reviewed 30 August 2015

First of all, the photo up there? It's not the Captain's Choice. It's a bar and restaurant across the street....with that said, the CC is a very basic room. It was clean and somewhat comfortable. I just needed a place for the night while I waited for the Ferry. Besides smelling really weird, it was fine. The front desk staff...

1Thank herleyberley
Managing_Member, Manager at Captain's Choice Motel, responded to this review

Thank you for your feedback. We are happy to hear you were able to use the lounge which provides internet and were in walking distance from other local establishments. We would be happy to accommodate you again soon.

South Bend IN
Reviewed 29 August 2015

Booked this hotel 6 months in advance which is necessary as there are so few nice places to stay in this area. Had it booked for 2 nights but it was so bad we only stayed 1 night. A new hotel called Aspen Hotel, a chain, opened in June and had room so we moved there for the second night....

1Thank SouthBendINBob
Managing_Member, Manager at Captain's Choice Motel, responded to this review

Thank you for your feedback. We are sorry to hear the rooms were not satisfactory. We do try to maintain our rooms and provide comfortable accommodations.

Reviewed 23 August 2015

Pros: It is well located just off the main street and the center of town. Nice view down onto the water. Easy car rental and helpful staff (although the rental period is strictly from 9 am to 9 am, so when we arrived 20 hours late due to air travel problems, the car was almost useless. Too bad, because on...

Thank Andrew K
Managing_Member, Manager at Captain's Choice Motel, responded to this review

We are happy to hear you enjoyed your visit to Haines, and found our car rental and shuttle service to be easy. We understand the WiFi at times can be a bit shaky & limited which is due to our remote location. We will take all of your comments into consideration and appreciate your feedback.

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  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Captain's Choice Motel is one of Alaska's finest motels. Located in magnificent Haines, Alaska, our motel enjoys fantastic panoramic views of the ocean water of the Lynn Fjord, North America's longest fjord. Our beautiful rooms are luxurious, quiet and very comfortable. The panoramic views of the Lynn Fjord, Portage Cove with its small boat harbor, Fort Seward and the dramatic backdrop of the Cathedral Peaks will make a lasting impression. Our motel is AAA recommended. It is centrally located in Haines, within walking distance from all shopping and dining facilities. The Captain's Choice is pet friendly! Complimentary Continental Breakfast. CAPTAIN'S LOUNGE open daily at 5pm. Standard rooms: single, double, twin, triple, quad. Ocean view rooms with balcony: double and triple. Suites: ocean view or two rooms. Wi-Fi Access for a small fee Message center, photocopy and fax available. Up to 25 Person Facility for Meetings. Tour Arrangments Rental car fleet-UNLIMITED MILES Restaurants within walking distance ... more   less 

Additional Information about Captain's Choice Motel

Address: 108 Second Ave. N, Box 392, Haines, AK 99827
Region: United States > Alaska > Haines
Price Range: €132 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Captain's Choice Motel 2*
Number of rooms: 43
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Also Known As:
Captain`s Choice Hotel Haines
Choice Hotel Captains
Choice Hotel Haines
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Questions & Answers

Here's what travellers have asked, with answers from Captain's Choice Motel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room toward the back of the property so as to see the ocean best and to park off the main road.”
 of 5 bubbles cbearlover18, 29 Aug 2016 | Read review
“Ask for an ocean view room.”
 of 5 bubbles sgrundy55ply, 24 Jul 2016 | Read review
“make sure you get a good view to the South.”
 of 5 bubbles MartinWJohnson, 6 Jul 2016 | Read review
“Wifi available for a fee”
 of 5 bubbles Mnsightseer, 23 Sep 2015 | Read review
“Don't expect too much and it will be fine. Clean and comfortable.”
 of 5 bubbles herleyberley, 30 Aug 2015 | Read review
5 of 5