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Top of the World Hotel

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173 Reviews from our TripAdvisor Community

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Showing 163: English reviews
atlanta
Reviewed 1 July 2014

The Inupiat front desk clerks are nice people but their English is weak. Therefore, any transaction or upgrading of rooms is at least a ten minute process. The hotel's computer system, for their usage anyway, never worked. Fortunately, I had sufficient cash to pay the bills, including the restaurant. The deluxe rooms look out over the Article Ocean but not...

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Helpful?
Thank evantorch
Monica F, Marketing Manager at Top of the World Hotel, responded to this review

Thank you for your sharing your experience, as it will assist us in improving our services. Please accept our apologies for the inconveniences The time and effort that you put into writing your review is very much appreciated. Respectfully, Monica Felland, Marketing Manager

Adamstown, Maryland
Reviewed 30 June 2014

This is the first season of the new Top of the World Hotel. They really paid attention to detail in developing this one and it is beautifully decorated with very nice rooms. The staff is well-trained and courteous, and we were able to check our bags in before our rooms were ready in order to get out and see the...

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Helpful?
Thank Kathy C
Monica F, Marketing Manager at Top of the World Hotel, responded to this review

Thank you for your kind words and we are glad to hear that you were pleased with the hotel and the restaurant. The time and effort that you put into writing your review is very much appreciated. Respectfully, Monica Felland, Marketing Manager

Juneau
Reviewed 17 June 2014

The new hotel is the best hotel in Barrow. I had a room on the 3rd floor with 2 double beds. The room was clean and a good size. The bathroom was small with a full bath/shower combo and a small sink with very little counter space. There were plenty of towels and bath amenities. The thermostat was set a...

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Helpful?
Thank JuneauCoho
Monica F, Marketing Manager at Top of the World Hotel, responded to this review

Thank you for your thoughtful and insightful review. Your kind words and keen assessment is sure to assist other travelers. The time and effort that you put into writing your review is very much appreciated. Respectfully, Monica Felland, Marketing Manager

ontario
Reviewed 15 May 2014

this was the first time I was in town and did not know what to expect! but the rooms were clean comfortable and very modern... the restaurant was the newest in town and the food was good the staff all seemed new but very willing to help in any way

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3Thank severnOntario
Monica F, Marketing Manager at Top of the World Hotel, responded to this review

Thank you for your praise. Most of the staff is new and giving it their all to assist guests and customers enjoy their stays and their experiences. Your thoughtful review is appreciated. Respectfully, Monica Felland, Marketing Manager, Tundra Tours Inc.

Reviewed 9 April 2014

Barrow's Top of the World Hotel has been closed since the August fire that destroyed Pepe's North of the Border restaurant and damaged to hotel. However, a new hotel was already under construction when the fire happened, and will open on April 22nd of 2014. It will be approximately twice the size of the old facility, and is expected to...

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Helpful?
1Thank Floyd D
Monica F, Marketing Manager at Top of the World Hotel, responded to this review

Thank you for your informative review. Your time and acknowledgement is appreciated. Respectfully, Monica Felland, Marketing Manager, Tundra Tours Inc.

Melbourne, Australia
Reviewed 12 October 2013

We arrived in Barrow with a confirmed booking (Hotels.com sent as an email two days earlier) to find the hotel had burnt down a month earlier. Yes, another one is being built and it may be good but if you are going this year (2013), then make sure you don't end up scrambling around looking for somewhere to stay like...

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Helpful?
11Thank Andy N
Monica F, Marketing Manager at Top of the World Hotel, responded to this review

Thank you for the gracious sentiments about Barrow. I am very sorry to hear of your inconvenience while you were here. Unfortunately, although updates are submitted to third party booking entities, how they distribute or post that information is not something within our control. Your feedback is most appreciated. Monica Felland, Marketing Manager, Tundra Tours Inc.

Washington DC, District of Columbia
Reviewed 27 September 2013

After traveling for hours up the Hull Road to Prudhoe Bay and on a prop plane to get to Barrow, I was anxious to just relax. Little did I know it would not happen at this hotel. Allow me to preface by saying this: the rating is more for a lack of their customer service than the actual room. I...

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Helpful?
7Thank JoClayB
Monica F, Manager at Top of the World Hotel, responded to this review

The information that guests share is important to allow us to improve in making the guest experience as pleasant as possible. Please accept our apologies for the inconvenience you encountered and for your dissatisfaction with the customer service you received. It is our goal to accommodate guests to the best of our ability. Please notify the front desk with any...

Denver
Reviewed 20 August 2013

Our check in was a disaster. 3 times up and down stairs because keys didn't work. Finally had to change rooms. Hotel very run down. Asked to speak to manager 3 times. Never happened. Tundra tours through hotel runs an expensive $150 per person tour worth $25. Run down bus with unwashed windows to see through and a young unprofessional...

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6Thank reidbo007
Monica F, Manager at Top of the World Hotel, responded to this review

Your feedback is imperative in that it provides a chance to see the experience from your perspective. Although it happens very infrequently, at times when there is key/lock issue, it is standard practice for the staff to accompany the guest and assist with such a situation to prevent a need for additional trips to the front desk. Please accept our...

Milwaukee, WI
Reviewed 11 August 2013

Barrow has some primitive attributes, but in the middle of it all, there's the very classy Top of the World Hotel (which I understand is moving to a fresh, new location). Rooms aren't huge, but very well appointed; I had a king bed, fridge, coffee maker and the desk crew was most helpful. There's a sparse and very over-priced gift...

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2Thank coolmoan
Monica F, Manager at Top of the World Hotel, responded to this review

Your praise and comments are greatly appreciated. Please accept our apologies that you were not provided accurate information regarding the areas souvenir shops. As you indicated, we do promote our gift shop, however it is reasonable to request alternatives and it is standard practice for the front desk staff to provide some concierge service and to see to it that...

Shropshire, United Kingdom
Reviewed 31 July 2013

The hotel is in need of renovation but I understand a new one is being buit. It is right on the edge of the Arctic Ocean and most rooms overlook this.The hotel was very basic but clean and you are not going to Barrow for 4 star luxury! The tour starting from the hotel needs improvement - we had left...

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Helpful?
Thank tryfan
Monica F, Manager at Top of the World Hotel, responded to this review

Your positive comments and candor about your experience are refreshing. It sounds like the guide responded in haste with the desire to make the most of the available time. Please accept our apologies for this hurriedness. This information is very helpful in that we may make possible adjustments to prevent this from happening again. Thank you for writing your review....

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The new Top of the World Hotel is at 3060 Eben Hopson Street. It is well known for authentic Inupiat Eskimo Hospitality. We invite you to come to the Top of the World Hotel overlooking the Arctic Ocean where, from your guest room window, you can experience the land of the midnight sun, watch a whale migrate, a polar bear wander, or the northern lights dance across the polar night sky. It is an adventure you are not likely to forget. The new Top of the World Hotel has 70 state of the art rooms with free Wi-Fi, cable, flat screen TVs, direct dial phones and features modern services and amenities: 24 hour front desk attendant, hotel restaurant, exercise room, gift shop, guest launderette and full kitchens for guest use. It is conveniently located near the heritage center, tourist attractions and local stores. ... more   less 

Additional Information about Top of the World Hotel

Address: Box 189, 3060 Eben Hopson, Barrow, AK 99723
Region: United States > Alaska > Barrow
Price Range: €234 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Top of the World Hotel 3*
Number of rooms: 70
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Also Known As:
Top World Hotel
Hotel Top Of The World
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Questions & Answers

Here's what travellers have asked, with answers from Top of the World Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed the ocean view side of the hotel but the view of the town is very inviting as well.”
 of 5 bubbles doncrews, 15 Dec 2016 | Read review
“Get the ocean view room...its totally worth it!”
 of 5 bubbles 652sag, 25 Aug 2016 | Read review
“Take deluxe ocean view room”
 of 5 bubbles Travellar_global, 14 Aug 2016 | Read review
“Opt for one of the ocean view rooms (suite or deluxe)”
 of 5 bubbles 99Ritchies, 24 Jul 2016 | Read review
“Ask for a room facing the ocean.”
 of 5 bubbles wolfm35, 24 Jul 2016 | Read review
5 of 5