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Rohrmoser Bouleverd, Sabana Norte North west side of the National Stadium, San Jose 10109 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (13) Room & Suite (259)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 22/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn San Jose La Sabana
Updated 22/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 87 hotels in San Jose
Location
Cleanliness
Service
Value
Travellers' Choice
Part of the Sabana Business Center, a 20-story mixed-use complex in the city’s vibrant business and entertainment district, the Hilton Garden Inn San Jose La Sabana hotel is near lots of embassies, local businesses and multinational companies. The beautiful urban sanctuary of La Sabana Metropolitan Park, and the national stadium are just across from the hotel. Juan Santamaria International Airport is only 20 minutes away, and our San Jose hotel also offers great access to must-see tourist attractions. Ideal for corporate, social and diplomatic gatherings up to 120 people, this San Jose hotel has a complimentary business center and four meeting rooms. Valet parking, state-of-the-art audio/visual technology and our dedicated staff will ensure your event is a success. Swim in the sparkling outdoor pool, or energize with the latest Precor equipment in the modern fitness center. Feel at home in one of our San Jose guest rooms or suites, equipped with complimentary WiFi, a mini-fridge, a microwave and an ergonomic work station. Unwind with a drink in the comfortable bar, and enjoy breakfast, lunch and dinner in our relaxed onsite restaurant. Grab a snack from the Pavilion Pantry®, any time of the day or night.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Kids stay free
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Snack bar
Special diet menus
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Refrigerator
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Safe
Flatscreen TV
Radio
iPod docking station
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Spanish
Location
Full view
88Good for walkers
Grade: 88 out of 100
26Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
Rohrmoser Bouleverd, Sabana Norte North west side of the National Stadium, San Jose 10109 Costa Rica
Getting there
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919Reviews19Q+A75Room tips
Reviews
Traveller rating
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Popular mentions
Nice hotel but the staff is clueless about reputable touring companies for day tours. We were referred by the staff at the front desk to a day tour to tortuga island. We were picked up at 5:40 A and we’re without breakfast for lack of choices offered such as a lousy ham sandwich. Very bad planning went into this trip by the organizer.
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Date of stay: January 2021Trip type: Travelled with friends
Helpful
Response from LUDWING DIAZ, Director General at Hilton Garden Inn San Jose La Sabana
Responded 4 weeks ago
Dear Guest: Thank you for staying at Hilton Garden Inn San José La Sabana and for your comments. We apologize for the tour inconvenience which does not represent our standards since we work with qualified companies. We are already investigating this case so we can take the neccesary actions. Again please apologize for this inconvenience. Best regards, Ludwing Diaz
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Hotel's Favourite
Nice property in San Jose with great city/mountain views. Just across the street from the Estadio Nacional. We have stayed before but this time, we were there for the breakfast buffet . They have implemented excellent covid measures without cutting their breakfast service. Very good breakfast and the service was superb specially from Kembly and her team. We will be return, Thank you.
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Date of stay: January 2021
Value
Rooms
Service
2 Helpful votes
Helpful
Response from LUDWING DIAZ, Director General at Hilton Garden Inn San Jose La Sabana
Responded 20 Jan 2021
Dear Guest: Thank you for choosing Hilton Garden Inn San Jose La Sabana and for your nice comments. We are very happy to know that you had a very good breakfast and a superb service. Looking forward to host you on your future stay. Best regards,
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I spent a week at this hotel and was struck by the abundantly friendly service that I received at all levels of the staff. (A shout-out to Bryan, Kembly, and Roberto in the restaurant). The room had great views of the mountains, and I was very happy that I paid extra to get a room with a balcony. The hotel is located west of the city centre in an upscale but not very exciting neighborhood. It took me about 50 minutes to walk to the downtown, but a taxi takes 10 minutes and costs US$10. The hotel has good security, only allowing registered guests to enter the building. The breakfast buffet was great, although I had to pay a supplement of US$10 for it based on the room rate that I got. Beyond breakfast, the restaurant was good but very pricey. I was able to get an airport transfer for US$35+tax each way. The reason why I am not giving this hotel five stars is that I had some issues with the room. First, there is not sufficient lighting. I found the room to be creepily dark at night, as there were just too few light sources. The bathroom had the same problem. The basin had only a single pot light overhead, making shaving very difficult. While I loved the rainfall shower, I didn’t like the fact that the shower lacked a door and hence was partially open to the bathroom, resulting in lots of water getting on the bathroom floor. Issues like lighting and shower doors are things that I would assume that a chain like Hilton would have mastered already, but these issues were clear deficiencies for me. A few more things to mention. There is a small outdoor pool area. However, there were no umbrellas and no way to get shade while sitting in the pool area. I found the very LOUD music played in the hallway to be annoying. I’m glad that my room was far enough away from the speakers to not hear music playing all day. Lastly, the two elevators for the hotel had opposite arrangements of the room-floor buttons, and the numbers were difficult to see in both elevators. Why anyone would design the elevators this way is beyond me. Overall, I had a great stay at this hotel thanks to the amazing hospitality of the staff. The neighborhood is much nicer than the gritty downtown, but it is also far from the things you want to do in San Jose.…
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Date of stay: December 2020
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from LUDWING DIAZ, Director General at Hilton Garden Inn San Jose La Sabana
Responded 4 Jan 2021
Dear guest, It was our pleasure accommodating you at Hilton Garden Inn San Jose La Sabana. We are thrilled that you loved our abundantly friendly service as well as our great views of the mountains. Thank you for the review and all your valuable suggestions. We look forward to welcoming you back.
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Jeffrey and Eschie..sp? Front desk and the am breakfast staff awesome! Customer service at the highest level..I will be coming back in April and already made my reservations. Practice to the highest level COVID-19 protocols. Thank you! Debi
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Response from LUDWING DIAZ, Director General at Hilton Garden Inn San Jose La Sabana
Responded 28 Dec 2020
Dear guest, It was a pleasure having you as our guest at the Hilton Garden Inn San Jose La Sabana. We are glad to know how much you appreciated our awsesome staff. Thank you for your review and so glad you are coming back soon! With warm regards,
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The rooms were comfortable in particular the bed was good. The staff was helpful and showed concern when I fell ill. They stayed with me while paramedics looked after me. They were responsive to an issue I had with the room and fixed it quickly.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from LDSJO, Director Comercial at Hilton Garden Inn San Jose La Sabana
Responded 9 Mar 2020
Dear Guest: Thank you for staying at Hilton Garden Inn San Jose and for sharing your experiences with us. We hope you feel much better now and we are glad you had a comfortable room and helpful staff. Looking forward to welcome you again in a near opportunity. Best Regards, Ludwing Diaz
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PRICE RANGE
US$140 - US$217 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
115
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn San Jose La Sabana
Which popular attractions are close to Hilton Garden Inn San Jose La Sabana?
Nearby attractions include Estadio Nacional (0.3 km) and Cueropapel&tijera (0.4 km).
What are some of the property amenities at Hilton Garden Inn San Jose La Sabana?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn San Jose La Sabana?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn San Jose La Sabana?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn San Jose La Sabana?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn San Jose La Sabana?
Conveniently located restaurants include Furca, Sabor a Tango, and Enboca.
Are there opportunities to exercise at Hilton Garden Inn San Jose La Sabana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Garden Inn San Jose La Sabana have an airport shuttle?
Yes, Hilton Garden Inn San Jose La Sabana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn San Jose La Sabana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn San Jose La Sabana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn San Jose La Sabana?
The staff speaks multiple languages, including English and Spanish.