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Palma Real Hotel & Casino

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AV 9 Calle 50 Sabana Norte, San Jose 250 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$83
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (184)
Dining (54)
Room & Suite (30)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 87 hotels in San Jose
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel is just a 5 minute walk from San Jose center, the capital of Costa Rica, and only 15 minutes by car from Juan Santamaria International Airport. Furthermore, it provides easy access to the main business, shopping and leisure areas in the capital. In 2010 the hotel was renovated and presently boasts very modern facilities and many services, especially for guests visiting San Jose on business. The hotel has a fully-equipped business center with internet access, photocopiers, fax, messenger service and plane ticket confirmation service. In addition, it has comfortable and spacious rooms that will make your stay relaxing and pleasurable. Among our services, our clients' can enjoy of free transportation from the airport to the hotel under request and reservation and free breakfast buffet and Wi-Fi. The Palma Real hotel has obtained the Sustainability Certificate, which helps to preserve one of the most virgin destinations in the world.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Shuttle bus service
Car hire
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
563Reviews29Q+A44Room tips
Traveller rating
  • 218
  • 179
  • 107
  • 32
  • 27
Time of year
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Popular mentions
Francesca F wrote a review Mar 2020
Santa Ana, Costa Rica7 contributions5 helpful votes
The location of the hotel is great. San Jose is just 5 minutes away and the airport 15 minutes by car. The staff is very friendly and welcoming. The lobby area has a nice atmosphere at happy hour. Also the food is really good and fresh.
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Date of stay: January 2020
Rooms
Location
Service
1 Helpful vote
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Response from Torres3129, Revenue Manager at Palma Real Hotel & Casino
Responded 18 Mar 2020
Thank you very much for sharing your experience at our hotel. We are glad to see that you had a pleasant stay. We care a lot about the satisfaction of our clients, we always invite them to share their experiences, we listen carefully how we can improve to continue offering the best quality in facilities and services.   We hope to have the opportunity to serve you again. Thank you for rating us and for your recommendation.
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Giovanna wrote a review Jan 2020
4 contributions
This was our second visit and we like the rooms as they are very roomy clean and the beds are so comfortable,breakfast is plentiful, from a proper costarrican breakfast to cereals, fruit etc, the location is great near everything. Staff very nice and friendly.
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Date of stay: January 2020Trip type: Travelled with family
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Response from Torres3129, Revenue Manager at Palma Real Hotel & Casino
Responded 30 Jan 2020
Thank you for giving us and qualify us the opportunity to serve. We are glad to see that everything was fine during your visit and that our staff and services made a difference. We send greetings and we would love to serve you again.
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Paul K wrote a review Jan 2020
Brussels, Belgium1 contribution
They charge you $3 to have bacon with your sunny side eggs. Do not forget to ask for free fresh orange juice, as the machine juice is not fantastic. The tropical fruits are absolutely delicious. Do not forget to ask for half a lemon, to juice up your papaya !!!
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Date of stay: January 2020Trip type: Travelled solo
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Response from Torres3129, Revenue Manager at Palma Real Hotel & Casino
Responded 20 Jan 2020
Thank you very much for sharing your experience in our hotel. We are glad to see you had a pleasant stay. We care a lot about the satisfaction of our customers, we always invite them to share their experiences, we listen carefully as we can improve to continue offering the best quality in facilities and services. We hope to have the opportunity to serve you again.   Thank you for rating us and for your recommendation.
Read more
Rhonda G wrote a review Dec 2019
Sausalito, California180 contributions85 helpful votes
I can not think of a reason to recommend this hotel. It is located in the midst of nowhere, rooms are not very clean and the sad atmosphere of the casino made me want to flee immediately. Poorly designed, the event (e.g. wedding) room is located right below guest rooms (including mine) and when I was there the wedding below had a very loud drum player 8-8:30 which then converted to loud music. Breakfast buffet was unappealing.
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Date of stay: December 2019
Value
Cleanliness
Service
1 Helpful vote
Helpful
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Response from Torres3129, Revenue Manager at Palma Real Hotel & Casino
Responded 3 Jan 2020
Dear Customer. We regret that there have been inconveniences, all the comments of our clients are welcome, we pay attention in detail to correct any inconvenience and we always offer the best service. We would love to serve you again in the future and to correct any negative aspects of the previous visit. Best regards
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Ramzi wrote a review Nov 2019
2 contributions
Good hotel and location. Staff was excellent. Staff gave great recommendations for tours/day trips and food. They were very helpful and answered all questions even prior to my arrival. Javier was incredible
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Date of stay: November 2019
Rooms
Location
Service
Helpful
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Response from Torres3129, Revenue Manager at Palma Real Hotel & Casino
Responded 17 Dec 2019
Thank you for rating us and for giving us the opportunity to serve you. We are glad to see that everything was fine during your visit and that our staff and services made a difference. We send greetings and we would love to serve you again.
Read more
Previous
PRICE RANGE
US$75 - US$115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo palma real hotel san jose, barcelo san jose
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
68
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Frequently Asked Questions about Palma Real Hotel & Casino
Which popular attractions are close to Palma Real Hotel & Casino?
Nearby attractions include Museo de Arte Costarricense (0.7 km), Parque La Sabana (0.5 km), and Estadio Nacional (0.8 km).
What are some of the property amenities at Palma Real Hotel & Casino?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Palma Real Hotel & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palma Real Hotel & Casino?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Palma Real Hotel & Casino?
Yes, free parking is available to guests.
What are some restaurants close to Palma Real Hotel & Casino?
Conveniently located restaurants include Park Cafe, Aqui Es, and Furca.
Are there opportunities to exercise at Palma Real Hotel & Casino?
Yes, guests have access to a fitness centre during their stay.
Does Palma Real Hotel & Casino have an airport shuttle?
Yes, Palma Real Hotel & Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palma Real Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Palma Real Hotel & Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Palma Real Hotel & Casino?
The staff speaks multiple languages, including English and Spanish.